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Questions and Answers
What are DSS software tools?
What are DSS software tools?
A computerized program used to support determinations, judgments, and courses of action in an organization or a business.
Which of the following are types of decision support systems? (Select all that apply)
Which of the following are types of decision support systems? (Select all that apply)
- Data-driven DSS (correct)
- Model-driven DSS (correct)
- Random DSS
- Knowledge-driven DSS (correct)
What are the four components of a DSS?
What are the four components of a DSS?
Data management, model management, knowledge management, user interface management.
What are examples of GDSS software?
What are examples of GDSS software?
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Match the types of decisions with their examples:
Match the types of decisions with their examples:
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Study Notes
Decision Support Systems (DSS)
- DSS is used to help organizations make decisions.
- DSS software tools are computerized programs that support decision making.
Types of DSS
- Data-driven DSS analyze and interpret data to provide insights.
- Model-driven DSS use mathematical and statistical models to simulate different scenarios and predict outcomes.
- Knowledge-driven DSS use expert systems and artificial intelligence to provide advice and recommendations based on knowledge.
- Document-driven DSS analyze and organize documents to support decision making.
- Communication-driven and group DSS facilitate collaboration and communication among team members during the decision-making process.
- DSS database stores and manages the data used by the system.
- DSS software system encompasses the programs and algorithms that run the DSS.
- DSS user interface allows users to interact with the DSS and input data, view results, and make decisions.
Components of DSS
- Data management acquires, cleanses, and stores the data needed for decision making.
- Model management develops, stores, and executes models for analysis and decision-making.
- Knowledge management organizes and applies expert knowledge to inform decision making.
- User interface management provides a user-friendly way to interact with the DSS.
Group Decision Support Systems (GDSS)
- GDSS software tools facilitate collaborative decision-making.
- Examples of GDSS tools include online platforms for communication such as Google Workspace, Microsoft Teams, and Slack.
- GDSS tools also include brainstorming and idea management tools like Miro and Trello.
- Polling and voting platforms like SurveyMonkey and Mentimeter are used to gather input from group members.
Decision Making
- Strategic decisions set the overall direction and long-term goals for the organization.
- Tactical decisions define short-term actions to achieve strategic goals (e.g., launching a new product).
- Operational decisions focus on day-to-day activities and processes (e.g., ordering supplies or creating a staff rota).
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