Decision Support Systems Overview
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Questions and Answers

What are DSS software tools?

A computerized program used to support determinations, judgments, and courses of action in an organization or a business.

Which of the following are types of decision support systems? (Select all that apply)

  • Data-driven DSS (correct)
  • Model-driven DSS (correct)
  • Random DSS
  • Knowledge-driven DSS (correct)
  • What are the four components of a DSS?

    Data management, model management, knowledge management, user interface management.

    What are examples of GDSS software?

    <p>Google Workspace, Microsoft Teams, Slack, Miro, Trello, SurveyMonkey, Mentimeter.</p> Signup and view all the answers

    Match the types of decisions with their examples:

    <p>Strategic = Aiming to be market leader Tactical = Launching new product/opening new branches Operational = Regular ordering of supplies/creating staff rota</p> Signup and view all the answers

    Study Notes

    Decision Support Systems (DSS)

    • DSS is used to help organizations make decisions.
    • DSS software tools are computerized programs that support decision making.

    Types of DSS

    • Data-driven DSS analyze and interpret data to provide insights.
    • Model-driven DSS use mathematical and statistical models to simulate different scenarios and predict outcomes.
    • Knowledge-driven DSS use expert systems and artificial intelligence to provide advice and recommendations based on knowledge.
    • Document-driven DSS analyze and organize documents to support decision making.
    • Communication-driven and group DSS facilitate collaboration and communication among team members during the decision-making process.
    • DSS database stores and manages the data used by the system.
    • DSS software system encompasses the programs and algorithms that run the DSS.
    • DSS user interface allows users to interact with the DSS and input data, view results, and make decisions.

    Components of DSS

    • Data management acquires, cleanses, and stores the data needed for decision making.
    • Model management develops, stores, and executes models for analysis and decision-making.
    • Knowledge management organizes and applies expert knowledge to inform decision making.
    • User interface management provides a user-friendly way to interact with the DSS.

    Group Decision Support Systems (GDSS)

    • GDSS software tools facilitate collaborative decision-making.
    • Examples of GDSS tools include online platforms for communication such as Google Workspace, Microsoft Teams, and Slack.
    • GDSS tools also include brainstorming and idea management tools like Miro and Trello.
    • Polling and voting platforms like SurveyMonkey and Mentimeter are used to gather input from group members.

    Decision Making

    • Strategic decisions set the overall direction and long-term goals for the organization.
    • Tactical decisions define short-term actions to achieve strategic goals (e.g., launching a new product).
    • Operational decisions focus on day-to-day activities and processes (e.g., ordering supplies or creating a staff rota).

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    Description

    Explore the essentials of Decision Support Systems (DSS) that aid organizations in effective decision-making. This quiz covers various types of DSS, including data-driven, model-driven, and knowledge-driven approaches, along with tools and technologies involved in the decision-making process.

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