Podcast
Questions and Answers
According to HIPAA, what should you do with the hard drive when you change the computer where you had electronic Protected Health Information (ePHI)?
According to HIPAA, what should you do with the hard drive when you change the computer where you had electronic Protected Health Information (ePHI)?
If a 17-year-old patient is treated with her father's insurance coverage and the father asks for his daughter's medical history, what should you do?
If a 17-year-old patient is treated with her father's insurance coverage and the father asks for his daughter's medical history, what should you do?
How long must each licensee retain CE certificates?
How long must each licensee retain CE certificates?
When must the death of a patient during a dental procedure or the discovery of a patient's death related to a dental procedure be reported to the board?
When must the death of a patient during a dental procedure or the discovery of a patient's death related to a dental procedure be reported to the board?
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What is the requirement before any procedure?
What is the requirement before any procedure?
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What is one of the duties of a dental assistant in the category DIRECT?
What is one of the duties of a dental assistant in the category DIRECT?
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When are liability insurance companies required to report settlement or arbitration awards to the Dental Board?
When are liability insurance companies required to report settlement or arbitration awards to the Dental Board?
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According to HIPAA, can a dental assistant take patient files home to confirm appointments after work hours?
According to HIPAA, can a dental assistant take patient files home to confirm appointments after work hours?
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What should a dentist do if someone in the office accesses patient records without authorization?
What should a dentist do if someone in the office accesses patient records without authorization?
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What should a dentist do if a patient requests more controlled medication, but the dentist discovers a history of drug abuse?
What should a dentist do if a patient requests more controlled medication, but the dentist discovers a history of drug abuse?
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When should the informed consent be given to a patient?
When should the informed consent be given to a patient?
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According to HIPAA, when must patients be given notice of privacy practices?
According to HIPAA, when must patients be given notice of privacy practices?
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How long must patient records be kept for?
How long must patient records be kept for?
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Who owns the patient records?
Who owns the patient records?
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According to the information provided, what should you do if a patient comes to the clinic with a dropped provisional and the dentist is not in the office?
According to the information provided, what should you do if a patient comes to the clinic with a dropped provisional and the dentist is not in the office?
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What is the obligation of a dentist when consulted in an emergency by a patient not of record?
What is the obligation of a dentist when consulted in an emergency by a patient not of record?
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According to the information provided, what should you do if a patient comes to the office and argues that they can no longer afford the treatment?
According to the information provided, what should you do if a patient comes to the office and argues that they can no longer afford the treatment?
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According to the information provided, what should you do if you forget to write something in the patient's record?
According to the information provided, what should you do if you forget to write something in the patient's record?
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According to the information provided, what should you do if you notice that the office manager's computer with patient information is visible in the waiting room?
According to the information provided, what should you do if you notice that the office manager's computer with patient information is visible in the waiting room?
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According to HIPAA, what should you do with the hard drive when you change the computer where you had electronic Protected Health Information (ePHI)?
According to HIPAA, what should you do with the hard drive when you change the computer where you had electronic Protected Health Information (ePHI)?
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When must the death of a patient during a dental procedure or the discovery of a patient's death related to a dental procedure be reported to the board?
When must the death of a patient during a dental procedure or the discovery of a patient's death related to a dental procedure be reported to the board?
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If a 17-year-old patient is treated with her father's insurance coverage and the father asks for his daughter's medical history, what should you do?
If a 17-year-old patient is treated with her father's insurance coverage and the father asks for his daughter's medical history, what should you do?
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According to HIPAA, how long must patient records be kept for?
According to HIPAA, how long must patient records be kept for?
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Who owns the patient records?
Who owns the patient records?
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What is the obligation of a dentist when consulted in an emergency by a patient not of record?
What is the obligation of a dentist when consulted in an emergency by a patient not of record?
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According to HIPAA, when must patients be given notice of privacy practices?
According to HIPAA, when must patients be given notice of privacy practices?
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According to the information provided, how long must each licensee retain CE certificates?
According to the information provided, how long must each licensee retain CE certificates?
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According to the information provided, when are liability insurance companies required to report settlement or arbitration awards to the Dental Board?
According to the information provided, when are liability insurance companies required to report settlement or arbitration awards to the Dental Board?
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According to the information provided, what should a dental assistant do if they notice that the office manager's computer with patient information is visible in the waiting room?
According to the information provided, what should a dental assistant do if they notice that the office manager's computer with patient information is visible in the waiting room?
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According to the information provided, what should a dentist do if someone in the office accesses patient records without authorization?
According to the information provided, what should a dentist do if someone in the office accesses patient records without authorization?
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According to HIPAA, can a dental assistant take patient files home to confirm appointments after work hours?
According to HIPAA, can a dental assistant take patient files home to confirm appointments after work hours?
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According to the information provided, what should you do if a patient comes to the clinic with a dropped provisional and the dentist is not in the office?
According to the information provided, what should you do if a patient comes to the clinic with a dropped provisional and the dentist is not in the office?
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What should a dentist do if someone in the office accesses patient records without authorization?
What should a dentist do if someone in the office accesses patient records without authorization?
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When should the informed consent be given to a patient?
When should the informed consent be given to a patient?
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According to the information provided, what should you do if a patient comes to the clinic for a deep cleaning and bleaching tray impression and requests local anesthesia?
According to the information provided, what should you do if a patient comes to the clinic for a deep cleaning and bleaching tray impression and requests local anesthesia?
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According to the information provided, what should you do if a patient who comes from another dentist refuses to take x-rays or undergo an oral exam?
According to the information provided, what should you do if a patient who comes from another dentist refuses to take x-rays or undergo an oral exam?
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According to the information provided, what should you do if you forget to write something in the patient's record?
According to the information provided, what should you do if you forget to write something in the patient's record?
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According to the information provided, what should a dentist do if the patient-dentist relationship is no longer good and the patient is not satisfied with the treatment?
According to the information provided, what should a dentist do if the patient-dentist relationship is no longer good and the patient is not satisfied with the treatment?
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Study Notes
HIPAA and ePHI Management
- Hard drives containing electronic Protected Health Information (ePHI) must be properly wiped or destroyed before changing computers.
- Patient files should never be taken home by dental assistants for any reason, including confirming appointments.
Patient Medical History Requests
- If a 17-year-old patient is treated under her father's insurance, consent must be obtained from the patient before disclosing her medical history to the father.
CE Certificate Retention and Reporting
- Licensees must retain Continuing Education (CE) certificates for a specified period (check local regulations for duration).
- Liability insurance companies are required to report any settlements or arbitration awards to the Dental Board.
Patient Death Reporting
- The death of a patient during a dental procedure or related to a dental procedure should be reported to the board immediately.
Informed Consent and Privacy Notices
- Informed consent must be provided to patients prior to any procedure being performed.
- Patients must receive notice of privacy practices at the start of treatment or when they become a patient.
Patient Records Ownership and Retention
- Patient records are owned by the dental practice, but patients have rights regarding access to their records.
- Patient records must be kept for a duration mandated by HIPAA and local regulations.
Emergency Consultation Obligations
- Dentists are obligated to provide emergency consultation for patients who are not part of their regular practices.
Handling Patient Situations
- If a patient argues they cannot afford treatment, the dentist should discuss alternatives or payment options.
- If a patient comes with a dropped provisional and the dentist is unavailable, the assistant should follow office protocols or communicate with the dentist.
Record-Keeping and Office Privacy
- If something is forgotten in the patient's record, it must be documented promptly and accurately.
- Visible patient information on a computer screen in waiting areas must be reported and addressed to maintain privacy.
Unauthorized Access to Records
- Any unauthorized access to patient records requires immediate reporting and investigation by the dentist.
Requests for Medication
- If a patient requests more controlled medication but has a history of drug abuse, the dentist must carefully evaluate and likely not prescribe further medication without additional assessments.
X-ray and Examination Refusal
- If a patient from another clinic refuses x-rays or an oral exam, the dentist should explain the necessity and document the patient's refusal in their record.
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Description
Managing Dental Treatment Plans: What would you do in this situation? Test your decision-making skills in this quiz scenario where a patient's dentist treatment plan doesn't align with what you observe. Explore the options and choose the best course of action to ensure the patient receives the appropriate care. Keywords: dental treatment plan, restorations, dentist, hygienist, decision-making skills