Decision-Making Approaches in Management
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Questions and Answers

What is the characteristic of a programmed decision?

  • It requires extensive analysis and problem-solving skills.
  • It can be handled by standard routines. (correct)
  • It is only used in non-repetitive scenarios.
  • It is based on personal intuition and experience.
  • Which of the following best describes structured problems?

  • They necessitate deep analysis and deliberation.
  • They are straightforward and often have clear solutions. (correct)
  • They arise in unique and unpredictable situations.
  • They are complex issues requiring innovative solutions.
  • What triggers a manager to use a programmed decision?

  • The manager needs to innovate a new approach.
  • There are no existing solutions available.
  • The situation is rare and unpredictable.
  • The problem is well-defined and previously encountered. (correct)
  • In which situation would a programmed decision likely not be suitable?

    <p>A customer returning a product that is not typically accepted.</p> Signup and view all the answers

    How does crowdsourcing improve decision-making for managers?

    <p>It gathers diverse input from various external sources.</p> Signup and view all the answers

    What distinguishes structured problems from unstructured problems?

    <p>Structured problems have defined parameters and known solutions.</p> Signup and view all the answers

    What is typically the first step in resolving a structured problem?

    <p>Defining the problem clearly.</p> Signup and view all the answers

    Which of the following scenarios is an example of a structured problem?

    <p>Dealing with a regular equipment malfunction.</p> Signup and view all the answers

    What is a key characteristic of intuitive decision making?

    <p>It utilizes experience, feelings, and accumulated judgment.</p> Signup and view all the answers

    Which of the following best describes the term 'satisficing' in decision making?

    <p>Choosing a solution that is merely satisfactory and sufficient.</p> Signup and view all the answers

    How do managers demonstrate rational decision making when faced with information limits?

    <p>By making competent decisions based on available information.</p> Signup and view all the answers

    Which aspect of intuition is NOT typically associated with intuitive decision-making?

    <p>Tactical data evaluations.</p> Signup and view all the answers

    What role does evidence-based management play in the decision-making process?

    <p>It systematically uses the best available evidence to inform decisions.</p> Signup and view all the answers

    What does crowdsourcing involve in the context of decision making?

    <p>Collecting ideas from a broad audience outside traditional decision makers.</p> Signup and view all the answers

    What is one major limitation of intuitive decision making?

    <p>It may not be based on comprehensive data analysis.</p> Signup and view all the answers

    Which of the following is a common misconception about rational decision-making?

    <p>Rational decision makers always choose the best possible option.</p> Signup and view all the answers

    What effect does participation in the decision-making process have on support for the decision?

    <p>It increases support for the decision.</p> Signup and view all the answers

    Which approach to decision making assumes that managers will logically maximize value?

    <p>Rationality</p> Signup and view all the answers

    What does the concept of bounded rationality indicate about managers' decision-making abilities?

    <p>Managers are limited in their ability to process information.</p> Signup and view all the answers

    What type of decisions do managers make frequently in their daily routine?

    <p>Routine operational decisions.</p> Signup and view all the answers

    What aspect of decision making is particularly emphasized for managers?

    <p>The involvement in every function of management.</p> Signup and view all the answers

    In the context of decision making, what is an example of a routine decision a manager might make?

    <p>Choosing which employee will work a specific shift.</p> Signup and view all the answers

    How should managers ideally approach decision making to maximize the value of their choices?

    <p>By applying logical reasoning consistently.</p> Signup and view all the answers

    Which of the following statements is false regarding decision making in management?

    <p>All managerial decisions are complex and time-consuming.</p> Signup and view all the answers

    Study Notes

    Decision-Making Approaches

    • Rationality: In theory, managers should use rational decision-making, meaning they make logical choices that maximize value.
    • Bounded Rationality: In practice, managers operate within bounded rationality, meaning their decision-making is limited by their abilities to process information.
    • Satisficing: Managers often satisfice rather than maximize, meaning they choose solutions that meet their needs, but aren't always optimal.
    • Intuition: Managers also use intuition in decision-making, which relies on experience, feelings, and judgment accumulated over time.
    • Evidence-Based Management (EBMgt): Managers can enhance their decision-making by using EBMgt, which systematically uses the best evidence available (data, expert opinions, and past experiences) to improve practice.
    • Crowdsourcing: Crowdsourcing involves reaching out to a wider network of people, like customers, suppliers, or the public, to solicit ideas via the internet. This can be used to find innovative solutions and gain insights from diverse perspectives.

    Types of Decisions

    • Programmed Decisions: These are routine and familiar decisions, handled with a standardized approach. They often involve structured problems with clear solutions. Examples include returning a purchase to a store or handling a late supplier delivery.
    • Non-programmed Decisions: These are unstructured decisions related to unique or challenging problems. Managers must consider multiple options and weigh the pros and cons.
    • Decision Participation: Research shows that employees are more likely to support decisions they participate in.

    Manager and Decision Making

    • Every manager makes decisions, from routine daily choices to complex strategic plans.
    • Decision-making is crucial to all four managerial functions: planning, organizing, leading, and controlling.
    • Decision-making can be a complex process but is often essential to accomplishing manager goals.

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    Description

    Explore various approaches to decision-making in management, including rationality, bounded rationality, satisficing, intuition, evidence-based management, and crowdsourcing. This quiz will help you understand the strengths and limitations of each method and how they can be applied in real-world scenarios.

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