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Questions and Answers
What is the first stage of the decision-making phase of the problem-solving process according to Herbert Simon's model?
What is the first stage of the decision-making phase of the problem-solving process according to Herbert Simon's model?
What is the primary goal of the intelligence stage of the decision-making process?
What is the primary goal of the intelligence stage of the decision-making process?
What is the significance of gathering data about the problem during the intelligence stage?
What is the significance of gathering data about the problem during the intelligence stage?
What is investigated during the intelligence stage of the decision-making process?
What is investigated during the intelligence stage of the decision-making process?
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What is the significance of understanding the environment during the intelligence stage?
What is the significance of understanding the environment during the intelligence stage?
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What is the impact of the recent oil price hike on suppliers according to the text?
What is the impact of the recent oil price hike on suppliers according to the text?
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What is the primary purpose of the intelligence stage in the decision-making process?
What is the primary purpose of the intelligence stage in the decision-making process?
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What is the consequence of incorrectly identifying a problem during the intelligence stage?
What is the consequence of incorrectly identifying a problem during the intelligence stage?
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What is the relationship between symptoms and real problems?
What is the relationship between symptoms and real problems?
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What is the purpose of gathering data during the intelligence stage?
What is the purpose of gathering data during the intelligence stage?
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What is the impact of recent oil price hike on suppliers according to the text?
What is the impact of recent oil price hike on suppliers according to the text?
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What is the name of the model that divides the decision-making phase of the problem-solving process into three stages?
What is the name of the model that divides the decision-making phase of the problem-solving process into three stages?
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What is the name of the researcher who expanded Herbert Simon's model?
What is the name of the researcher who expanded Herbert Simon's model?
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What is the significance of competitors in the intelligence stage?
What is the significance of competitors in the intelligence stage?
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Study Notes
Decision Making and Problem Solving
- Problem solving is a critical activity for any business organization.
- The problem-solving process begins with decision making.
Herbert Simon's Model
- The decision-making phase of the problem-solving process involves three stages: intelligence, design, and choice.
- This model was later expanded by George Huber.
The Intelligence Stage
- The most important step in problem solving is identifying and defining potential problems or opportunities.
- Symptoms are not problems, and data must be gathered to distinguish between the two.
- Environmental resources and constraints are investigated during the intelligence stage to gain understanding of the problem.
- This includes studying the environment, suppliers, customers, and competitors from market research.
Environmental Factors
- Competitors may sell at prices 10% to 15% lower.
- Suppliers may increase costs of goods sold by 30% or more due to factors like recent oil price hikes.
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Description
Learn about the decision-making phase of the problem-solving process in Decision Support Systems, including the stages of intelligence, design, and choice. Understand how Herbert Simon's model and George Huber's expanded model apply to business organizations.
