Decision Making and Leadership

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Questions and Answers

A leader who delegates tasks and empowers employees demonstrates which leadership style?

  • Laissez-faire
  • Democratic (correct)
  • Autocratic
  • Transformational

Inspiring and motivating employees to work towards a common goal is a primary characteristic of which leadership style?

  • Laissez-faire
  • Transformational (correct)
  • Democratic
  • Autocratic

What distinguishes a manager's role from that of a leader?

  • Managers supervise, leaders inspire. (correct)
  • Managers drive change, leaders maintain the status quo.
  • Managers focus on long-term goals, leaders focus on short-term goals.
  • Managers build relationships, leaders focus on the bottom line.

What is a crucial communication skill for a leader?

<p>Active listening (C)</p> Signup and view all the answers

Which trait is most essential for a leader to cultivate strong team relationships?

<p>Empathy (A)</p> Signup and view all the answers

Which of the following is NOT a characteristic of a good leader?

<p>Arrogance (D)</p> Signup and view all the answers

When employees express concerns about a rumored organizational change, what is the most effective initial step for a leader to take?

<p>Invite employees to share their concerns and ideas (B)</p> Signup and view all the answers

Which statement best describes the core function of leadership in ensuring business success?

<p>Setting directions, aligning people, and motivating them (C)</p> Signup and view all the answers

Decision-making is primarily oriented towards achieving what type of goals?

<p>Organizational (B)</p> Signup and view all the answers

How does effective decision-making contribute to goal achievement?

<p>By improving efficiency (A)</p> Signup and view all the answers

What is the primary advantage of group decision-making over individual decision-making?

<p>More creative and diverse ideas (B)</p> Signup and view all the answers

What level of commitment is essential when making decisions?

<p>Both Long Term and Short Term Commitment (B)</p> Signup and view all the answers

During the planning process, what is the initial decision you must make?

<p>Problems (D)</p> Signup and view all the answers

Differing viewpoints and miscommunications can cause what?

<p>Conflict (A)</p> Signup and view all the answers

Which of the following does NOT help in stress avoidance?

<p>Ignoring the Problem (D)</p> Signup and view all the answers

Which of the following is a way to manage stress?

<p>All of the Above (D)</p> Signup and view all the answers

What is the first step in managing stress?

<p>Identifying Its Source (A)</p> Signup and view all the answers

Which of the following an emotional symptom of stress?

<p>Anger (D)</p> Signup and view all the answers

Potentially, what can conflict bring?

<p>Improved Communication (C)</p> Signup and view all the answers

Which of the following is considered a win-lose conflict management style?

<p>Competing (D)</p> Signup and view all the answers

Flashcards

Democratic Leadership

Leadership where the leader delegates tasks and gives employees more autonomy.

Transformational leadership

Leadership that inspires and motivates employees to work towards a common goal.

Manager

Supervising employees, focusing on short-term goals, and maintaining the status quo.

Leader

Inspiring and motivating employees, focusing on long-term goals, and driving change and innovation.

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Empathy

The ability to understand and share the feelings of another.

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Nature of Leadership

Setting directions, aligning people with a shared vision and motivating them.

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Competing in Conflict

A style of conflict management where one party is assertive and tries to win at the expense of the other party.

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Planning

Forecasting and formulating the objectives, policies and programmes

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Organization

It is defined as the arrangement of the persons so that they work together to achieve a common goal.

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Directing Function

It includes communication and motivation

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Division of work

Dividing work into small parts and assigning appropriate jobs to suitable persons

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Conflict

A serious disagreement or argument about something important

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Study Notes

Decision Making

  • When making important decisions, things to keep in mind include those for effective planning in the organization.
  • Decision making is oriented towards achieving organizational goals.
  • Decision-making increases efficiency in achieving goals.
  • Group decision-making primarily allows for more creative and diverse ideas.
  • Both Long Term and Short Term Commitment are essential when making a decision.

Problem Solving

  • When planning, you make initial decisions about problems before deciding how to meet them.

Leadership

  • Leadership can be autocratic, democratic, or bureaucratic.
  • Delegating tasks and giving employees autonomy is democratic leadership.
  • Transformational leadership involves inspiring and motivating employees to work toward a common goal.
  • A key difference between a manager and a leader is that a manager supervises employees, while a leader inspires and motivates them.
  • Active listening is a vital communication skill for a leader.
  • Empathy is an important trait for a leader to build strong relationships with team members.
  • Arrogance is not a trait of a good leader.
  • The best step a leader can take when employees express concerns about a rumored change is to reassure them that upper management is working to develop an effective plan.
  • Leaders set directions, align people with a shared vision, and motivate people.

Transactional Leaders

  • Key characteristics include guiding, mentoring, and motivating.

Conflict

  • Conflict can arise from differing perspectives, poor communication, and expectations.
  • Improved communication is a potential benefit of conflict.
  • Competing is a win-lose conflict management style.
  • Collaborating is a win-win conflict management style.
  • Conflict happens when there is a serious disagreement or argument about something important.

Stress

  • Methods to help avoid stress include managing your time, having a balanced diet, and getting enough sleep.
  • Ways to manage stress involves being kind to yourself, spending time in nature, and doing regular exercise.
  • Identifying the source of stress is the first step in managing it.
  • A common emotional symptom of stress is anger.
  • Stress includes hardship, strain, physical, emotional or mental pressure

Management Functions

  • Planning includes forecasting and formulates the objectives, policies, programmes, etc.
  • Organizing includes identification and grouping of work.
  • The directing function in organization management includes communication and motivation.
  • The organization should try to achieve the performance standards of staff by controlling and applying suitable measures.
  • The organizing function in construction management includes all of the following: grouping of work, defining authority/responsibility and the relationship between them, and the identification of work.
  • The staffing function in organization management deals with various aspects of staff, including selection, participation, and training.

Work Division

  • The work should be divided into small parts, and a suitable job should be assigned to a suitable person through the division of work.

Organization Structure

  • Organization is defined as the arrangement of persons in a business so that they act as one toward a common goal.
  • An organization chart serves all purposes, including assisting in staff reorganization, formulating implementation policy, and aiding management.
  • In a line and staff system, the person in authority is provided with a panel of experts or specialists.
  • In a functional system, separate departments are formed based on functional aspects.

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