Deceptive Acts and Practices under Dodd-Frank
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Questions and Answers

What is considered a deceptive act or practice under Dodd-Frank?

  • An act or practice that misleads or is likely to mislead the consumer, the consumer's interpretation is reasonable under the circumstances, and the misleading act or practice is material. (correct)
  • An act or practice that misleads or is likely to mislead the consumer, the consumer's interpretation is unreasonable under the circumstances, and the misleading act or practice is material.
  • An act or practice that benefits the consumer, the consumer's interpretation is reasonable under the circumstances, and the misleading act or practice is immaterial.
  • An act or practice that benefits the consumer, the consumer's interpretation is unreasonable under the circumstances, and the misleading act or practice is immaterial.
  • What is the consequence of making false statements that could mislead consumers?

  • It could lead to a higher consumer satisfaction rate.
  • It could violate Dodd-Frank's prohibition of deceptive acts or practices. (correct)
  • It could increase the company's revenue.
  • It could lead to a decrease in consumer complaints.
  • What must be taken into consideration when determining whether an act or practice is deceptive?

  • The government's opinion
  • The company's opinion
  • The entire situation (correct)
  • The consumer's opinion
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