Podcast
Questions and Answers
What are some strategies to help improve days in accounts receivable?
What are some strategies to help improve days in accounts receivable?
Clearly defining credit terms, invoicing accurately and quickly, incentivizing early payment, actively collecting past due invoices.
What is the revenue cycle in the context of a healthcare facility?
What is the revenue cycle in the context of a healthcare facility?
The series of activities that connect the services rendered by a healthcare provider with the methods by which the provider receives compensation for those services.
How can health information management (HIM) professionals support revenue cycle functions?
How can health information management (HIM) professionals support revenue cycle functions?
By defining the HIM role in revenue cycle management and supporting revenue cycle functions.
What are some key performance measures in revenue cycle management?
What are some key performance measures in revenue cycle management?
What is the formula to calculate Days in Accounts Receivable?
What is the formula to calculate Days in Accounts Receivable?
Define timely filing limits for appeals.
Define timely filing limits for appeals.
In Example 2, if a hospital recorded AED 73,500,000 in net patient service revenue over a fiscal year, and had AED 14,700,000 remaining in Accounts Receivable on June 30th, what was the Days in AR?
In Example 2, if a hospital recorded AED 73,500,000 in net patient service revenue over a fiscal year, and had AED 14,700,000 remaining in Accounts Receivable on June 30th, what was the Days in AR?
How can hospitals benchmark their Days in AR for efficiency?
How can hospitals benchmark their Days in AR for efficiency?
If a surgery center has AED 2,570,000 in Accounts Receivable at the end of August and monthly credit sales average AED 4,030,000 for 32 days, what is the calculated Days in AR?
If a surgery center has AED 2,570,000 in Accounts Receivable at the end of August and monthly credit sales average AED 4,030,000 for 32 days, what is the calculated Days in AR?
Why is it important for hospitals to evaluate payer performance?
Why is it important for hospitals to evaluate payer performance?
What is the formula to calculate Days in Accounts Receivable (AR)?
What is the formula to calculate Days in Accounts Receivable (AR)?
Explain the significance of a higher Days in AR for a hospital.
Explain the significance of a higher Days in AR for a hospital.
How does Accounts Receivable (AR) appear on a hospital's balance sheet?
How does Accounts Receivable (AR) appear on a hospital's balance sheet?
What does the Revenue Cycle encompass in a hospital setting?
What does the Revenue Cycle encompass in a hospital setting?
Why is the efficient management of the Revenue Cycle crucial for a hospital's financial performance?
Why is the efficient management of the Revenue Cycle crucial for a hospital's financial performance?
What strategies can healthcare providers use to improve days in accounts receivable?
What strategies can healthcare providers use to improve days in accounts receivable?
How can healthcare facilities ensure accurate patient billing and invoicing?
How can healthcare facilities ensure accurate patient billing and invoicing?
Explain the role of health information management (HIM) professionals in revenue cycle management.
Explain the role of health information management (HIM) professionals in revenue cycle management.
What are some key performance measures used in revenue cycle management?
What are some key performance measures used in revenue cycle management?
How can healthcare facilities optimize patient collections strategies?
How can healthcare facilities optimize patient collections strategies?
Why is it important for healthcare providers to ensure accurate data during the registration process in Revenue Cycle Management?
Why is it important for healthcare providers to ensure accurate data during the registration process in Revenue Cycle Management?
How does the accurate and complete documentation of medical care provided to patients contribute to Revenue Cycle Management?
How does the accurate and complete documentation of medical care provided to patients contribute to Revenue Cycle Management?
Explain the role of trained medical coders in the Revenue Cycle Management process.
Explain the role of trained medical coders in the Revenue Cycle Management process.
How does Revenue Cycle Management contribute to patient satisfaction in healthcare?
How does Revenue Cycle Management contribute to patient satisfaction in healthcare?
What is the significance of compliance with complex healthcare regulations in Revenue Cycle Management?
What is the significance of compliance with complex healthcare regulations in Revenue Cycle Management?
Explain the importance of efficient revenue cycle management for a hospital's financial performance.
Explain the importance of efficient revenue cycle management for a hospital's financial performance.
How does the Days in Accounts Receivable metric impact a hospital's financial operations?
How does the Days in Accounts Receivable metric impact a hospital's financial operations?
Discuss the significance of patient billing education in improving revenue cycle management.
Discuss the significance of patient billing education in improving revenue cycle management.
How can healthcare organizations strategize to enhance patient collections in the revenue cycle process?
How can healthcare organizations strategize to enhance patient collections in the revenue cycle process?
Explain the role of negotiation in healthcare billing and its impact on revenue cycle management.
Explain the role of negotiation in healthcare billing and its impact on revenue cycle management.
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Study Notes
Days in Accounts Receivable (AR)
- Days in AR is a metric that indicates the average number of days it takes a hospital to collect payment from its payers.
- It is calculated by dividing Accounts Receivable by total credit services over a period and multiplying by the number of days in that period.
Examples of Days in AR
- Example 1: A clinic had AED 550,000 in Accounts Receivable, with AED 3,700,000 in total credit sales over 90 days. Days in AR = 13.5 days.
- Example 2: A hospital recorded AED 73,500,000 in net patient service revenue over 365 days, with AED 14,700,000 remaining in Accounts Receivable. Days in AR = 60 days.
- Example 3: A surgery center had AED 2,570,000 in Accounts Receivable, with an average monthly credit sales of AED 4,030,000 over 32 days. Days in AR = 24 days.
Accounts Receivable (AR)
- Accounts Receivable represents money that is owed to a hospital by insurance companies for services provided to patients.
- It is shown as an asset on the balance sheet, as it represents future cash that will come to the hospital.
Benchmarking Days in AR
- Days in AR varies widely by industry, and hospitals can benchmark against their historical trends and industry averages to evaluate efficiency.
- Industry averages include:
- Retail: 30-40 days
- Construction and hardware: 60-90 days
- Software: 30-60 days
The Revenue Cycle
- The revenue cycle refers to the end-to-end process of generating revenue for a hospital.
- It starts with identifying customer needs and ends with collecting cash from sales.
- Key parts of the cycle include:
- Patient Services
- Invoicing
- Cash collection
- Managing accounts receivable
Improving Days in AR
- Strategies to improve days in AR include:
- Clearly defining credit terms with customers
- Invoicing accurately and quickly after goods are delivered
- Incentivizing early payment
- Actively collecting past due invoices
Revenue Cycle Management
- Revenue Cycle Management ensures that healthcare providers are compensated in a timely and appropriate manner for the services they provide.
- It also ensures compliance with complex healthcare regulations and reduces the risk of financial penalties or sanctions.
- It improves patient satisfaction by streamlining administrative tasks, reducing billing errors, and providing clear communication about financial responsibilities.
Processes Involved in Revenue Cycle Management
- Registration: Collecting patient demographic and insurance information.
- Charge Capture: Documenting relevant information to account for each service provided.
- Medical Documentation: Recording details of care provided to patients.
- Coding: Translating medical documentation into standardized codes using systems like ICD and CPT.
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