Data and Information Types

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Questions and Answers

Which of the following best describes the relationship between data and information?

  • Data is processed to produce information, which is then used for decision-making. (correct)
  • Information is raw and unprocessed, while data is refined and ready for use.
  • Data is solely used for arithmetic operations, while information is used for sorting and filtering.
  • Data and information are interchangeable terms with no distinction.

A retail store owner uses a list of items out of stock to reorder those items. What type of information is this?

  • Operational (correct)
  • Tactical
  • Strategic
  • Statutory

Which of the following is an example of tactical information used by a business?

  • Deciding on credit limits for customers based on their payment history. (correct)
  • Deciding whether to open a new branch location.
  • Generating a report on daily sales transactions.
  • Creating the company's annual financial report for tax purposes.

Why is it important for organizations to transition to computer-based information systems as they grow?

<p>The volume of data increases, and timely information becomes critical. (C)</p> Signup and view all the answers

Which level of management is most likely to require operational information?

<p>Line managers (D)</p> Signup and view all the answers

What is the primary goal of Human Resource Management regarding information?

<p>Optimizing the use of available human resources. (A)</p> Signup and view all the answers

A manufacturing company is considering adopting a new production technology. What type of information would be needed for this decision?

<p>Strategic (B)</p> Signup and view all the answers

Which quality of information is most compromised when vital information is suppressed to conceal individual inefficiencies?

<p>Trustworthiness (B)</p> Signup and view all the answers

What is the goal of materials management in supply chain operations?

<p>Ensure readily available materials while maintaining optimal stock levels. (D)</p> Signup and view all the answers

Under which function would 'determining methods of financing' most likely be categorized?

<p>Finance Management (C)</p> Signup and view all the answers

A sales manager analyzes sales data by region to identify underperforming areas. What type of information is the sales manager using?

<p>Operational (C)</p> Signup and view all the answers

In Research, Design, and Development (RD&D), what's a strategic information requirement?

<p>Deciding which new products should be developed. (C)</p> Signup and view all the answers

What is a key attribute of 'up to date' information?

<p>It includes all data available at the time of processing. (B)</p> Signup and view all the answers

Why is it important to present information in a graphical format?

<p>To enable quick recognition of the information's significance (C)</p> Signup and view all the answers

A company prepares its annual profit and loss statement to submit to the tax authorities. What kind of information is this?

<p>Statutory (D)</p> Signup and view all the answers

Which of the following is an example of non-arithmetic data processing?

<p>Arranging customer names in alphabetical order. (B)</p> Signup and view all the answers

What is a potential consequence of providing managers with a large volume of irrelevant information?

<p>It may lead to overlooking important relevant information. (D)</p> Signup and view all the answers

What is the relationship between the level of management and the structure of the information they receive?

<p>Lower-level managers receive more structured information. (B)</p> Signup and view all the answers

Why is reliance on 'thumb rules and hunches' less effective in modern organizations?

<p>Because decision-making requires updated, analyzed information. (D)</p> Signup and view all the answers

Which of the following factors has contributed to the increased need for computer-based information systems?

<p>Increasing organizational size and complexity. (B)</p> Signup and view all the answers

Flashcards

What is Data?

Raw, unorganized facts and figures.

What is Information?

Processed data that's meaningful and useful for decision-making.

What is Strategic Information?

Information needed for long-term decisions and business direction.

What is Tactical Information?

Information used for short-term decisions to efficiently run the business.

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What is Operational Information?

Information needed for the day-to-day operations of a business.

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What is Statutory Information?

Reports required by law to be sent to government authorities.

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What is Accurate Information

Ensuring that the gathered information is factual.

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What is Complete Information

Including all relevant data, without excluding anything important.

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What is Trustworthy Information?

Information that is reliable and doesn't hide important details.

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What is Timely Information?

Information that is available when it is actually needed.

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What is Up-to-date Information?

Information that includes all current data at the time it is processed.

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What is Non-numeric data processing?

Data processing that arranges in alphabetic order.

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Study Notes

  • Data is raw material; information is processed data used for actions or understanding. Collecting data costs money, so it's important to gather it carefully and avoid redundancy.
  • Information from one process can become data for another.
  • Mere facts and figures don't automatically enable decisions or actions.
  • Data is processed in various ways (arithmetic and non-numeric) to obtain different types of information.

Types of Information

  • Strategic information is needed for long-range planning and directing the business.
  • It is less structured and often obtained by processing archival data
  • Tactical information is used for short-range decisions to run the business efficiently.
  • Tactical information requires specific data processing and is easily obtainable from day-to-day routine data.
  • Operational information is for day-to-day business operations.
  • Operational information is obtained via simple clerical processing of data.
  • Statutory information consists of reports that are compulsory by law to submit.

Why Computer-Based Information Systems

  • Computer-based processing enables data to be processed in multiple ways to analyze organizational performance from different viewpoints.
  • Increased data volume and the importance of timely information make computer-based processing essential.

Management Structure

  • A store owner performs functions like purchaser, storekeeper, accountant, and salesman. delegation becomes essential as the business grows.
  • Middle-level managers oversee each function.
  • Middle-level managers report to the Chief Executive(overall in charge).
  • Line managers are responsible for day-to-day operations.
  • The management structure forms a pyramid, with the Chief Executive at the top, followed by middle-level and line managers.
  • Chief Executive need strategic information for policy matters.
  • Middle-level managers use tactical information for their function.
  • Line managers require operational information for daily duties.
  • Higher managers receive more summarized and less structured data.

Management and Information Requirements

  • Effective management relies on specific strategic, tactical, and operational information for each function.

Human Resource Management

  • Goal: Optimize the use of available human resources.
  • Strategic Information: long range requirements, policies on wages, incentives, resource development, training, personnel welfare etc.
  • Tactical Information: performance appraisal, demographic makeup and its influence on retirement, productivity, morale etc.
  • Operational Information: routine assessment, skills inventory, attendance records, loans/advances etc.

Production Management

  • Goal: Maximize goods production by optimally deploying resources.
  • Strategic Information: yearly production quotas, replacement policies, new technologies etc.
  • Tactical Information: areas of high cost, identifying bottlenecks, schedules based on available resources etc.
  • Operational Information: monitoring assemblies, shortage detection, scheduling production dynamically, maintenance schedules etc.

Materials Management

  • Goal: Ensure readily available materials and optimal stock levels.
  • Strategic Information: vendor development, determining inventory levels, material proportions etc.
  • Tactical Information: vendor performance, impact of material cost, reorder levels, high value inventory control.
  • Operational Information: issued vs received material, item lists.

Finance Management

  • Goal: Ensure financial viability, enforce discipline, plan and monitor the budget.
  • Strategic Information: methods of financing, pricing policies, tax planning.
  • Tactical Information: variance in expenses, impacts of taxation on costing.
  • Operational Information: financial reports, budget status to all managers, tax returns etc.

Marketing Management

  • Goal: Maximize sales and ensure customer satisfaction.
  • Strategic Information: new markets, competitor analysis, forecasts etc.
  • Tactical Information: advertising techniques, surveys, explorations.
  • Operational Information: sales analysis.

Research, Design and Development Management

  • Goal: Improve products/processes.
  • Strategic Information: which products to develop, tech collaboration.
  • Tactical Information: setting goals for projects and access progress.

Qualities of Information

  • Accurate: correct input data and processing rules
  • Complete: inclusion of all data
  • Trustworthy: not hiding relevant information
  • Timely: delivered when needed
  • Up to date: including data to the time of processing
  • Relevant: tailored to the user's needs
  • Brief: summarized information for quick action
  • Significance understandable: presented understandably

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