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Questions and Answers

How does the framing of offers and outcomes typically influence a negotiator's judgment?

  • It alters the negotiator's emotional state, leading to erratic and unpredictable decision-making.
  • It has no significant effect on the negotiator's judgment, as rational negotiators are immune to framing effects.
  • It primarily affects the negotiator's ability to calculate precise monetary values, leading to mathematical errors.
  • It shapes the negotiator's risk perception, influencing their willingness to accept or reject certain proposals. (correct)

How does hyperbolic discounting typically influence an individual's decision-making process?

  • It leads to a consistent preference for larger, delayed rewards over smaller, immediate ones.
  • It encourages careful consideration of future consequences, promoting patient decision-making.
  • It results in choices that prioritize short-term gratification over long-term objectives. (correct)
  • It causes individuals to equally value rewards regardless of when they are received.

In the context of negotiations, what does the framing effect suggest about negotiators' preferences?

  • Negotiators are inherently irrational and cannot make consistent decisions, regardless of framing.
  • Negotiators' preferences are stable and consistent, regardless of how options are presented.
  • Negotiators' preferences can change based on how options are presented, leading to different choices for equivalent outcomes. (correct)
  • Negotiators are universally risk-averse, always preferring a certain gain over a probable but larger gain.

To counteract the effects of hyperbolic discounting, which of the following strategies would be MOST effective?

<p>Implementing commitment devices to pre-commit to long-term goals and automatic savings. (A)</p> Signup and view all the answers

A negotiator is presented with two options: Option A guarantees a $5,000 profit, while Option B has an 80% chance of a $7,000 profit and a 20% chance of no profit. How might framing influence the negotiator's choice?

<p>If framed as a gain, the negotiator is more likely to choose Option A due to risk aversion. (D)</p> Signup and view all the answers

How can a negotiator strategically use framing to their advantage during a discussion?

<p>By creating multiple options and presenting them in ways that make their preferred option seem like the least risky choice. (A)</p> Signup and view all the answers

According to the influence of affect on decision-making, how can emotions impact risk and benefit judgments?

<p>Specific emotions, such as fear, can lead to more risk-averse decisions, altering the perception of potential benefits. (C)</p> Signup and view all the answers

What does the 'evaluability principle' suggest about how people make decisions?

<p>The ease with which an option can be evaluated significantly impacts our decision-making process. (B)</p> Signup and view all the answers

Which of the following best illustrates the concept of framing in negotiations regarding a salary?

<p>Stating the desired salary as 'only $5,000 per month,' rather than '$60,000 per year,' to make it seem lower. (C)</p> Signup and view all the answers

How might compromising or communicating between 'present self' and 'future self' aid in the decision making process?

<p>It leads to a balanced consideration of immediate desires and long-term goals, creating more aligned decisions. (B)</p> Signup and view all the answers

How does overconfidence primarily affect decision-making processes in negotiations?

<p>It results in unrealistic expectations and inadequate preparation, increasing the likelihood of impasse. (A)</p> Signup and view all the answers

Which scenario exemplifies the impact of bounded awareness in a negotiation setting?

<p>A negotiator focuses solely on price, overlooking opportunities for mutually beneficial trades on non-monetary terms. (D)</p> Signup and view all the answers

What role do emotions typically play in negotiations, and how can they impact outcomes?

<p>Emotions can be both a source of value creation and value destruction, depending on how they are managed. (A)</p> Signup and view all the answers

How can framing a negotiation offer as a gain versus a loss influence the other party's response?

<p>The effectiveness of framing depends on the individual's personality and cultural background. (C)</p> Signup and view all the answers

In what ways might a negotiator's overconfidence negatively impact their ability to reach a mutually beneficial agreement?

<p>By leading them to overestimate their ability to persuade the other party, causing them to be less flexible. (C)</p> Signup and view all the answers

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Flashcards

Framing in negotiation

The way options are presented affects negotiator choices and risk assessment.

Gain frame

Emphasizing potential gains leads to risk-averse choices.

Loss frame

Highlighting potential losses increases risk-seeking behavior.

Anchoring bias

A cognitive bias where initial information heavily influences later judgments.

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Loss aversion

A psychological bias causing people to prefer avoiding losses to acquiring equivalent gains.

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Hyperbolic Discounting

The tendency to prefer smaller, immediate rewards over larger, delayed rewards.

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Commitment Devices

Strategies used to counteract hyperbolic discounting, helping to align decisions with long-term goals.

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Affect and Decision Making

The impact of emotions on cognitive processes and choices.

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Emotions Influence Judgments

Emotions shape perceptions of danger and advantage, influencing decision-making.

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Evaluability Principle

The ease with which an option can be assessed affects decision-making.

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Overestimating Abilities

Believing you're better than you actually are.

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Underestimating Risks

Downplaying potential negative consequences.

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Cognitive Biases

Erroneous ways of thinking that can distort judgment.

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Poor Decision Outcomes

Suboptimal results due to flawed judgment.

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Bias Impact

The combined effect of overconfidence and ignoring dangers.

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Study Notes

Biases and Heuristics

  • Examines how individuals actually behave, considering emotions, limitations, and heuristics, which aligns with System 1 reasoning
  • Rational approach to making decisions, focusing on identifying probabilities, defining criteria, weighing factors, and generating alternatives
  • Makes optimal decisions
  • Relies on complete information and operates under System 2

Global Rationality

  • Involves complete information, well-organized preferences, and excellent computational skills
  • Maximizes outcomes
  • Requires significant time and effort
  • System 2 reasoning

Bounded Rationality

  • Acknowledges limited information access, uncertainty, changing preferences, and varying motivation
  • Satisfices by choosing what is "good enough"
  • Spends less time and effort
  • May miss out on optimal solutions
  • Uses heuristics to minimize time and effort
  • Makes quicker judgments under uncertainty
  • Achieves simplification by examining fewer cues, reducing retrieval and storage difficulty, simplifying weighting, integrating less information, and examining fewer alternatives
  • System 1 processing can override heuristics
  • Can lead to bias, creating systematic judgmental errors

Availability Heuristic

  • Estimates the probability of events based on recalling examples
  • Ease of recall
    • Vivid, recent, or emotional events overestimate probability
      • Unique or rare events tend to be overemphasized despite being less frequent
  • Ease of retrieval of information from memory based on memory structure
    • Influences how easily certain things come to mind based on context
  • Overestimating the commonality of easily recalled events can lead to incorrect probability evaluations.

Representativeness Heuristic

  • Judges the probability of an event by comparing it to an existing mental prototype, assuming similar outcomes
  • Neglects base rates and other relevant information

How Similar an Example Is To Members of its Class

  • How similar a sequence is to what is perceived as random
    • Predictions are often based on similarity rather than base rates

Confirmation Heuristic

  • Searches for, interprets, and remembers information confirming preconceptions
  • The confirmation trap involves seeking information aligning with existing beliefs, while ignoring contradictory evidence

Anchoring Bias

  • Over-reliance on an initial piece of information
    • People tend to develop estimates based on an initial anchor derived from provided information
  • Occurs even when anchors are presented subliminally
    • Mere exposure to high prices can increase willingness to pay

Conjunctive And Disjunctive Events

  • Overestimates the likelihood of high-probability events occurring consecutively
  • Underestimates the probability of a low-probability event occurring once over many attempts

Hindsight

  • Believes past events were more predictable than they were
  • Knowledge of an event's outcome works as an anchor

Curse of Knowledge

  • Assesses others' knowledge and cannot ignore own awareness of information others do not have
  • Diversity is a remedy
    • Involves adopting a mindset of perceiving differences, asking questions, seeking feedback, and using visuals

Overconfidence Bias

  • Overestimates own knowledge, abilities, or prediction accuracy, leading to poor decision-making and excessive risk-taking
  • Visual map categorizing over 180 known heuristics and cognitive biases
    • Provides a frame of reference for understanding cognitive biases
  • Too much information leads to filtering and selection
  • Limited meaning leads to filling gaps with assumptions and patterns
  • Time constraints lead to simplification and using shortcuts
  • Trade-offs are made around what is remembered and forgotten

Overconfidence

  • Overestimation results in individuals overestimating their knowledge, abilities, or projection accuracy
  • Can lead to poor decision-making and excessive risk-taking
  • Three forms/manifestations of overconfidence:
    • overprecision

Overprecision

  • Excessive certainty about knowing the truth or accuracy of beliefs
  • Overprecision manifests as excessive certainty in accuracy, a lack of interest in testing assumptions, dismissing contradictory evidence, and overly narrow confidence intervals Causes:
  • Lack of knowledge and rewards for overprecision, where being viewed as confident enhances perceived competence Consequences:
  • Ignoring feedback, underestimating risks, inaccurate predictions, reduced collaboration, and inefficient allocation of resources

Overestimation

  • Involves overestimating one's actual abilities or performance Manifestations:
  • Entreprenuers and managers often overestimate the success of their ventures or the time it will take them to complte certain tasks Consequences:
  • inflated sense of one's capabilities or likeihood of positive outcomes, leading to unrealistic expectations Self-enhancement:
  • seeing onself positively can be evolutionarily motive (good for mental health to believe in yourself) Optimistic biases:
  • The tendency to overestimate the rosiness of our future

Defensive Pessimism

  • bracing for disapointment by making pessimistic assessmenets about capabilities Loss aversion: more painful to lose than gratifing to win Moment of Truth Effect: Start with hope and reduce expectations.
  • The planning fallacy: overestimate completion

Overplacement

  • A belief in being better than others in competitive contexts Manifestation:
  • Most think they're better than average
  • Most can't succeed in hard tasks or rare events
  • Fail base rate (what's truly the odds- not own odds) Consequences:
  • Excessive competition
  • Poor cooperation
  • Inflated expectations of success Business contexts:
  • Excessive legal costs

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