Customer Terminology and Concepts

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10 Questions

Which term is commonly used to refer to individuals who receive personalized advice and solutions?

Client

What is the etymology of the term 'client'?

Derived from Latin clients or care meaning 'to incline' or 'to b'

Which of the following is NOT a term commonly used to refer to individuals who receive goods and services?

Supplier

Which type of organizations tend to prefer the term 'client' over 'customer'?

Law firms

What type of economy relied on favours in early societies?

Gift economy

Which term is commonly used to refer to individuals who receive personalized advice and solutions?

Client

What is the primary factor that distinguishes a customer from a client?

The duration of the relationship

Which term is commonly used in grocery stores, banks, and restaurants to refer to individuals who receive goods and services?

Customer

What was the economic system based on favours in early societies called?

Gift economy

Which term is commonly used to refer to individuals who obtain goods, services, products, or ideas via a financial transaction or exchange?

Customer

Test your knowledge on customer terminology and concepts in sales and commerce. Explore the etymology of the word "customer" and learn about its various synonyms and meanings. Discover the evolution of customer relationships and transactions throughout history.

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