10 Questions
True or false: Abdullah Shamis is happy with his recent purchase from the website?
False
True or false: Abdullah Shamis ordered a wallet and a bag from the website?
True
True or false: Abdullah Shamis received his order on the promised date?
False
True or false: Abdullah Shamis received the correct color for the bag he ordered?
False
True or false: Abdullah Shamis received the correct brand for the wallet he ordered?
False
What was Abdullah Shamis dissatisfied with regarding his recent purchase from the website?
Abdullah Shamis was dissatisfied with the products he received.
What color bag did Abdullah Shamis order?
Abdullah Shamis ordered a brown bag.
What brand of wallet did Abdullah Shamis order?
Abdullah Shamis ordered a 'President' brand wallet.
What date was Abdullah Shamis promised to receive his order?
Abdullah Shamis was promised to receive his order on December 22, 2016.
What does Abdullah Shamis expect the company to do?
Abdullah Shamis expects the company to resend the requested wallet and bag within two days.
Test Your Customer Service Knowledge: Identify and Resolve Order Issues
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