Customer Service
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Questions and Answers

When should an order be placed to ensure Shipping Method 1 Business Day?

  • By 3pm ET on 11/14/2023 (correct)
  • By 4:20 PM on 11/15/2023
  • By 4:20 PM on 11/14/2023
  • By 3pm ET on 11/15/2023
  • What is the carrier name for the Shipping Method 1 Business Day?

  • DHL
  • UPS (correct)
  • FedEx
  • USPS
  • Which email template should be used when the case description mentions 'doesn't fit'?

  • SR - Shipping Inquiry
  • OR - Order Inquiry
  • RR - Return Order : [T1] Printable Label Return (correct)
  • CR - Change Order : [T2] Exchange
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