3 Questions
Which of the following best describes customer relations management?
A process for analyzing customer data
What is the main purpose of customer relations management?
To improve customer satisfaction
Which of the following is NOT a key component of customer relations management?
Customer acquisition strategy
Test your knowledge on customer relations management! This quiz will challenge your understanding of what customer relations management is, its main purpose, and its key components. See if you can identify the correct answers to these questions and learn more about this important aspect of business.
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