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Questions and Answers
Which of the following best describes the Customer Orientation process?
Which of the following best describes the Customer Orientation process?
- A process that focuses on reducing costs for the company
- A process that focuses on improving employee satisfaction
- A process that focuses on increasing sales for the company
- A process that focuses on meeting the needs and expectations of customers (correct)
What is the main goal of the Customer Orientation process?
What is the main goal of the Customer Orientation process?
- To reduce costs for the company
- To increase sales for the company
- To meet the needs and expectations of customers (correct)
- To improve employee satisfaction
How can the Customer Orientation process benefit a company?
How can the Customer Orientation process benefit a company?
- By generating more sales leads
- By increasing employee satisfaction
- By reducing costs
- By improving customer satisfaction (correct)
