Customer-Centric Philosophy Transition Quiz
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Questions and Answers

What philosophy must companies move from to succeed in today’s competitive marketplace?

product- and selling philosophy to a customer-and-marketing philosophy

What is crucial for companies to understand in order to win in today’s marketplace?

customers

What do companies need to deliver to target customers to gain competitive advantage?

more value and satisfaction than competitors do

How do customers perceive competitive advantages?

<p>as customer advantages</p> Signup and view all the answers

What do companies need to become adept in managing, in addition to products, to succeed in the marketplace?

<p>customer relationships</p> Signup and view all the answers

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