Cultural Competence Training and Maslow's Hierarchy of Needs Quiz

What should healthcare professionals do to work effectively with diverse patient populations?

Rely on stereotypes and prejudices
Participate in cultural competence training (correct)
Avoid seeking feedback from colleagues
Ignore patients' cultural backgrounds

What should healthcare professionals avoid when approaching patients?

Reflecting on interactions
Seeking feedback from colleagues
Making assumptions based on stereotypes (correct)
Being open-minded

Which level of Maslow's Hierarchy of Needs includes social needs like love and friendship?

Esteem Needs
Physiological Needs
Safety Needs
Love and Belongingness Needs (correct)

What does Self-Actualization represent in Maslow's Hierarchy?

Personal growth and achieving full potential (B) Signup and view all the answers

According to Maslow, what is the need for self-esteem associated with?

Esteem Needs (D) Signup and view all the answers

What did Maslow add to his hierarchy beyond self-actualization?

Cognitive needs, aesthetic needs, self-transcendence (B) Signup and view all the answers

What is the main purpose of Quality Assessment and Performance Improvement (QAPI)?

To identify areas for improvement in healthcare services (B) Signup and view all the answers

What is the primary focus of Utilization Review (UR) in healthcare organizations?

Assessing the necessity and appropriateness of medical services (B) Signup and view all the answers

Who are considered internal customers in a healthcare setting?

Administrative or support staff aiding other departments (C) Signup and view all the answers

What is a common cause of medical errors related to communication breakdowns?

Non-adherence of patients to treatment plans (A) Signup and view all the answers

Which factor is NOT listed as a cause of medical errors in the text?

Proper coordination of care (D) Signup and view all the answers

How does Quality Assessment and Performance Improvement (QAPI) contribute to healthcare systems?

By continually improving the quality and performance of healthcare services (C) Signup and view all the answers

What characterizes source-oriented medical charting?

Each discipline or department has its own separate section in the patient's medical record. (D) Signup and view all the answers

What is the primary goal of managed care?

To control and manage the cost of healthcare services. (A) Signup and view all the answers

Who is eligible for Medicare?

People aged 65 and older and those with certain disabilities. (A) Signup and view all the answers

What is a key characteristic of Medicaid?

It offers health coverage to low-income individuals, children, pregnant women, and people with disabilities. (C) Signup and view all the answers

How are healthcare costs distributed in the United States?

Through various means including out-of-pocket payments, private health insurance, Medicare, Medicaid, and other public health programs. (B) Signup and view all the answers

What is the role of Primary Care Providers (PCPs) in reducing healthcare costs?

By focusing on preventive care, managing chronic conditions, and reducing unnecessary specialist referrals. (B) Signup and view all the answers

How should externship experience be indicated on a resume?

Under the 'Work Experience' or 'Clinical Experience' section with clearly labeled 'Externship' (C) Signup and view all the answers

What should a resume include in the 'Work Experience' section?

Jobs, internships, and externships with dates and responsibilities (B) Signup and view all the answers

Why is it important to use multiple strategies in your job search?

Because most job openings are not advertised (B) Signup and view all the answers

Which section of a resume should include professional certifications or licenses?

'Skills' (D) Signup and view all the answers

Where can job opportunities be found according to the text?

Through networking, referrals, and direct contact with employers (B) Signup and view all the answers

What is the purpose of including an 'Objective or Summary' on a resume?

To provide a brief statement of career goals or qualifications (A) Signup and view all the answers

What is a key aspect to consider when choosing a reference?

Choose someone who knows you well professionally (C) Signup and view all the answers

What should be included in a letter of resignation?

Statement of intent to resign and appreciation for the opportunity (D) Signup and view all the answers

What is the recommended response if you receive a low rating on a work evaluation?

Remain calm and professional, ask for specific feedback and examples (C) Signup and view all the answers

Where can you find information about vacation policies?

Refer to the employee handbook (A) Signup and view all the answers

What does the American with Disability Act (ADA) primarily focus on?

Prohibiting discrimination based on disability and requiring reasonable accommodations (A) Signup and view all the answers

What does the Civil Rights Act of 1964 prohibit?

Discrimination based on race, color, religion, sex, or national origin (A) Signup and view all the answers