CSR Terms

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Questions and Answers

Which of the following best describes 'accountability' in the context of CSR?

  • A firm's ability to maximize profits while adhering to legal regulations.
  • The degree to which a firm engages in philanthropic activities to benefit the community.
  • A firm's capacity to influence stakeholder perceptions through effective public relations.
  • The obligation of a firm to accept responsibility for its actions and transparently disclose the results to stakeholders. (correct)

Activism in CSR exclusively involves boycotts organized against companies with poor environmental records.

False (B)

What distinguishes a 'Benefit Corporation' from a traditional corporation?

pursuit of public benefit purpose

[Blank] is a term similar in meaning to CSR, but preferred by some firms because it de-emphasizes the word social.

<p>Corporate responsibility</p> Signup and view all the answers

Match the following CSR concepts with their corresponding definitions:

<p>Corporate Philanthropy = Contributions by firms that benefit stakeholders and the community Greenwash = Misleading consumers regarding a company's environmental practices. Stakeholder = Any individual or group who has an interest in or is affected by the activities of a corporation. Transparency = The extent to which a firm's decisions and operating procedures are open or visible to its external stakeholders.</p> Signup and view all the answers

What is the primary aim of 'carbon capture' technologies?

<p>To remove carbon dioxide from the earth's atmosphere. (D)</p> Signup and view all the answers

'Business citizenship' refers exclusively to a company's financial contributions to charitable organizations.

<p>False (B)</p> Signup and view all the answers

Explain 'CSR deficit' in your own words.

<p>difference between potential and actual stakeholder value</p> Signup and view all the answers

The concept of 'doing more with less' is central to ______.

<p>eco-efficiency</p> Signup and view all the answers

Match the following concepts with their descriptions:

<p>Externality = A cost or benefit affecting a third party not involved in a transaction. Moral Hazard = Taking risk where the consequences are not fully borne by the individual. Natural Capital = The stock of all resources that exist in the natural environment. Living Wage = A level of pay intended to meet an employee's basic living standards, above subsistence levels.</p> Signup and view all the answers

How does 'enlightened self-interest' relate to CSR?

<p>It recognizes that firms can act in a socially conscious way without sacrificing financial success. (D)</p> Signup and view all the answers

'Pinkwashing' refers to a company's genuine commitment to supporting breast cancer research through various fundraising initiatives.

<p>False (B)</p> Signup and view all the answers

What is the focus of 'impact investing' beyond financial return?

<p>measurable social and environmental impact</p> Signup and view all the answers

[Blank] funds are investment funds that specifically invest in companies involved in industries often considered unethical or harmful.

<p>Sin</p> Signup and view all the answers

Match each term with its definition:

<p>CSR = The responsibility of a firm to operate in an ethical and sustainable manner. Triple Bottom Line = An evaluation of the total business by comprehensively assessing a firm’s financial, environmental, and social performance. Globalization = The free flow of people, ideas, trade, and finance around the world. Human Rights = Freedoms that are an integral element of what it is to be human</p> Signup and view all the answers

What is the key purpose of the Global Reporting Initiative (GRI)?

<p>To establish a universal standard for measuring a firm's CSR efforts. (C)</p> Signup and view all the answers

Lifecycle pricing only considers the initial purchase price of a product, not the costs associated with its disposal or environmental impact.

<p>False (B)</p> Signup and view all the answers

What is meant by 'Voluntary Self-Interest' in the context of CSR?

<p>social responsibility aligned with values or long-term interests</p> Signup and view all the answers

A firm uses a ______ as a conceptual screen through which strategic and tactical decisions are evaluated.

<p>CSR Filter</p> Signup and view all the answers

Match the following investment approaches with their descriptions:

<p>Socially Responsible Investing (SRI) = An investment strategy that considers ethical, social, and environmental criteria in addition to financial returns. Values-Based Funds = Investment options guided my different types of values ESG (Environmental, Social, and Governance) = Criteria used by investors to evaluate potential investments based on a company's environmental impact, social responsibility, and corporate governance practices. Sin Funds = Investment funds that specifically invest in companies involved in industries often considered unethical or harmful, such as tobacco, alcohol, and gambling.</p> Signup and view all the answers

Which perspective identifies the structure of the environment in which the firm operates as the main determinant of its success?

<p>Industry perspective (D)</p> Signup and view all the answers

A firm's 'mission' describes why the organization exists.

<p>False (B)</p> Signup and view all the answers

In strategic management, what distinguishes 'tactics' from 'strategies'?

<p>day-to-day decisions vs. long-term plan</p> Signup and view all the answers

[Blank] represents a unique approach to the dynamic topic of CSR because it seeks to understand the purpose of the firm based on social psychology and economic theory.

<p>Strategic CSR</p> Signup and view all the answers

Match the following strategy terms with their descriptions:

<p>Business-level strategy = The strategy of a specific business unit within a firm, either differentiation or low-cost Core competence = The processes of the firm that it not only does very well, but is so superior at performing that it is difficult for other firms to match its performance in this area. Corporate-level strategy = The strategy of the firm, including which industries in which to compete and whether to enter into partnerships with other firms. Operational effectiveness = Performing similar activities better than rivals perform them</p> Signup and view all the answers

Which of the following best describes a 'core resource' of a firm?

<p>An asset that is unique to the firm and difficult for competitors to replicate. (A)</p> Signup and view all the answers

The primary goal of a 'low-cost' business-level strategy is to offer products with superior features and higher quality than competitors.

<p>False (B)</p> Signup and view all the answers

What is sustainable competitive advantage?

<p>Competencies, resources, or structural positioning that separate the firm from its competitors in the marketplace over the medium to long term.</p> Signup and view all the answers

A ______ analysis is a tool that can be used to identify a firm’s internal strengths and weaknesses and its external opportunities and threats.

<p>SWOT</p> Signup and view all the answers

Match the following strategy perspectives with their focus:

<p>Industry Perspective = External perspective of the firm that identifies the structure of the environment in which the firm operates as the main determinant of its success Resources Perspective = An internal perspective of the firm that identifies its resources, capabilities, and core competencies as the main determinant of its sustainable competitive advantage. Strategic CSR = Represents a unique approach to the dynamic topic of CSR because it seeks to understand the purpose of the firm based on social psychology and economic theory. Values-based business = A for-profit firm that is founded on a vision and mission defined by a strategic CSR perspective.</p> Signup and view all the answers

Which of the following is most aligned with the definition of a 'Value Chain'?

<p>An analysis of each value-adding stage of the production process. (B)</p> Signup and view all the answers

The 'Anthropocene' refers to a period in history characterized by minimal human impact on the Earth's ecosystem.

<p>False (B)</p> Signup and view all the answers

What does 'badvertising' entail?

<p>promoting socially irresponsible behaviour</p> Signup and view all the answers

A certification awarded to firms that meet specific standards of transparency and accountability set by the nonprofit B Lab is called ______.

<p>B Corp</p> Signup and view all the answers

Match the following legal business structures with their descriptions:

<p>B Corp = A certification awarded to for-profit companies by B Lab that meet rigorous standards of social and environmental performance, accountability, and transparency. Benefit corporation = A legal structure available in some US states that allows companies to pursue a public benefit purpose in addition to profit.</p> Signup and view all the answers

Which of the following focuses on investment tools that seek to solve social problems not previously addressed by market forces?

<p>Impact Investing (A)</p> Signup and view all the answers

Flashcards

Accountability (in CSR)

The extent to which a firm addresses the needs and demands of its stakeholders, accepting responsibility for actions and disclosing results transparently.

Activism (in CSR)

Actions (e.g., campaigns, boycotts, protests) by individuals, nonprofits, or NGOs to further social, political, or environmental goals.

Anthropocene

A proposed geological epoch starting around 1950, marked by significant human impact on the Earth’s ecosystem.

Badvertising

Advertising, marketing, or PR activities by a firm that promote socially irresponsible behavior, often facing stakeholder backlash.

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B Corp Certification

Certification for firms meeting specific standards of transparency and accountability set by the nonprofit B Lab.

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Benefit Corporation

A legal structure allowing companies to pursue a public benefit purpose in addition to profit, available in some US states.

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Business Citizenship

Socially oriented actions by firms to demonstrate their role as constructive members of society.

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Business Ethics

The application of ethical theory to organizational decision-making.

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Carbon Budget

The maximum amount of carbon emissions allowable to avoid severe climate damage.

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Carbon Capture

Technologies designed to remove carbon from the Earth’s atmosphere.

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Corporate Philanthropy

Contributions by firms benefiting stakeholders and the community, often via donations to nonprofits.

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Corporate Responsibility

A term similar to CSR, but preferred by some firms as it de-emphasizes the word 'social'.

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Corporate Social Opportunity

Viewing CSR as beneficial to firms, rather than a cost.

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Corporate Social Performance

Benefits gained by a firm from implementing CSR, often measured in financial metrics.

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Corporate Social Responsibility (CSR)

A firm's responsibility to operate ethically and sustainably, considering impacts on all stakeholders.

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Corporate Social Responsiveness

Actions taken by a firm to achieve CSR goals in response to specific stakeholder demands.

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Corporate Stakeholder Responsibility

All stakeholders hold firm accountable, rewarding positive and punishing negative behavior.

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Corporate Sustainability

Business operations sustainable long-term without degrading the ecological environment.

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CSR Filter

A conceptual screen through which strategic and tactical decisions are evaluated for CSR alignment

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CSR Deficit

Difference between theoretically possible stakeholder value and what the firm actually creates.

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CSR Threshold

The point where stakeholder responsiveness is crucial for firm survival.

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Eco-Efficiency

Doing more with less; reduce, reuse, recycle.

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Ecopreneur

An entrepreneur who achieves environmental goals through for-profit business practices.

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Enlightened Self-Interest

Operating socially conscious without forsaking economic goals.

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ESG (Environmental, Social, Governance)

Criteria used by investors to evaluate companies based on environmental, social, and governance factors.

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Externality

A cost or benefit affecting a third party not directly involved in a transaction.

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Greenwash

Advertising misleading consumers about a company’s environmental practices.

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Stakeholder Management

The process by which firms identify, analyze, and engage with their stakeholders to understand and respond to their needs and expectations.

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SWOT analysis

A tool used to identify a firm’s internal strengths and weaknesses and its external opportunities and threats.

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Strategies

Set of actions taken to achieve the mission and build a competitive advantage.

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Sustainable Competitive Advantage

Competencies, resources, or structural positioning that separate the firm from its competitors in the marketplace over the medium to long term.

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Tactics

Day-to-day management decisions taken to implement the firm’s strategy.

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Value chain

An analysis that identifies each value-adding stage of the production process.

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Business-level strategy

The strategy of a specific business unit within a firm, either differentiation or low-cost, that enables the firm to build a sustainable competitive advantage.

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Study Notes

CSR Terms

  • Accountability refers to the extent a firm addresses stakeholder needs and demands.
  • Accountability also includes an organization accepting responsibility for its actions, transparently disclosing results and being answerable to stakeholders for social and environmental impacts.
  • Activism encompasses actions such as campaigns, boycotts, and protests by individuals, nonprofits, or NGOs to promote social, political, or environmental goals.
  • The Anthropocene is a geological epoch that began around 1950, marked by significant human impact on the planet's ecosystem.
  • Badvertising refers to socially irresponsible advertising, marketing, or PR activities that often result in stakeholder backlash.
  • B Corp certification is awarded to companies meeting high standards of social and environmental performance, accountability, and transparency, as set by the nonprofit B Lab.
  • A Benefit corporation is a legal structure in some US states allowing companies to pursue a public benefit purpose in addition to profit.
  • Business citizenship involves socially oriented actions by firms to demonstrate their role as constructive members of society.
  • Business ethics involves the application of ethical theory to organizational decision-making.
  • A carbon budget represents the maximum amount of carbon that can be emitted globally to avoid severe climate damage.
  • Carbon capture includes technological innovations designed to remove carbon from the Earth’s atmosphere.
  • Corporate citizenship is synonymous with business citizenship.
  • Corporate philanthropy involves contributions by firms benefiting stakeholders and the community, often through donations to nonprofits.
  • Corporate responsibility is similar in meaning to CSR, but it places less emphasis on the word "social."
  • Corporate social opportunity highlights the ways firms can benefit from adopting CSR, countering the perception of CSR as a cost.
  • Corporate social performance refers to the benefits a firm gains from implementing CSR, often measured in financial metrics.
  • Corporate social responsibility (CSR) is the responsibility of firms to meet stakeholder needs and the responsibility of stakeholders to hold firms accountable.
  • Corporate social responsiveness involves actions taken by a firm to achieve its CSR goals in response to stakeholder demands.
  • Corporate stakeholder responsibility is a responsibility among all of a firm’s stakeholders to hold the firm to account for its actions by rewarding good behavior and punishing bad behavior.
  • Corporate sustainability involves business operations that can be continued long term without harming the ecological environment.
  • A CSR Filter is a conceptual screen used to evaluate strategic and tactical decisions.
  • CSR deficit is the gap between potential and actual stakeholder value created by a firm.
  • The CSR Threshold is the point where addressing a broader range of stakeholders becomes crucial for a firm's or industry's survival.
  • Eco-efficiency is an approach to business focused on "doing more with less," emphasizing "reduce, reuse, recycle."
  • An Ecopreneur is an entrepreneur who utilizes for-profit business practices to achieve environmental goals.
  • Enlightened self-interest is the recognition that firms can operate socially consciously while achieving financial success.
  • ESG (Environmental, Social, and Governance) are criteria investors use to evaluate potential investments based on a company's environmental impact, social responsibility, and governance practices.
  • An externality is a cost or benefit from a transaction that affects a third party not directly involved, with negative externalities like pollution being a key concern in CSR.
  • Globalization is the free flow of people, ideas, trade, and finance around the world.
  • The Global Reporting Initiative (GRI) is a multi-stakeholder organization that measures a firm’s CSR efforts.
  • Greenwash is misleading consumers about a company's environmental practices or a product's environmental benefits.
  • Human rights are freedoms integral to being human.
  • Impact investing involves investments made with the intention to generate measurable social and environmental impact alongside a financial return.
  • Lifecycle pricing is an economic model meant to minimize waste by including all costs of a product or service in the price charged to the customer.
  • A living wage is a level of pay intended to meet an employee’s basic living standards, exceeding subsistence levels.
  • Moral hazard is taking risks for personal benefit when the consequences are not borne by the individual.
  • Natural capital constitutes the stock of all resources existing in the natural environment.
  • Philanthropy is a donation made by an individual or organization to a charity or charitable cause.
  • Pinkwash is when a company promotes pink-ribboned products while also selling products linked to disease or injury.
  • Recycling is the process of reclaiming resources from discarded materials for productive use.
  • Responsibility means being accountable, with stakeholders defining a firm’s responsibility by rewarding desired behavior and punishing undesired behavior.
  • Self-interest is acting in a way that benefits oneself or one's organization.
  • Sin Funds are investment funds that specifically invest in companies involved in industries often considered unethical or harmful.
  • Social Impact Bonds (SIBs) are financing mechanisms where private investors fund social service programs and receive a return if predefined social outcomes are achieved.
  • Socially Responsible Investing (SRI) is an investment strategy that considers ethical, social, and environmental criteria in addition to financial returns.
  • A stakeholder is any individual or group with an interest in or affected by a corporation's activities.
  • Stakeholder Management is the process of identifying, analyzing, and engaging with stakeholders to understand and respond to their needs and expectations.
  • Sustainability involves business operations that can be continued over the long term without degrading the ecological environment.
  • Transparency is the extent to which a firm’s decisions and operating procedures are open to its external stakeholders.
  • The triple bottom line evaluates a business by comprehensively assessing its financial, environmental, and social performance.
  • Values are fundamental beliefs or principles that guide behavior and are derived from an individual’s morals and ethics.
  • A values-based business is a for-profit firm founded on a vision and mission defined by a strategic CSR perspective.
  • A vision defines why an organization exists and the needs it aspires to solve.
  • Voluntary Self-Interest is when a firm chooses to act responsibly because it aligns with their values or long-term interests, even without legal mandates.

Strategy Terms

  • Business-level strategy involves either differentiation or low-cost approaches.
  • Competitive advantage includes competencies, resources, or structural positioning that separate a firm from its competitors in the marketplace.
  • Core competence is performing firm processes so well that other firms can't match its performance in this area.
  • A core resource is a unique and hard-to-replicate asset of the firm.
  • Corporate-level strategy includes decisions about which industries to compete in and whether to form partnerships.
  • Differentiation is a business-level strategy firms use to distinguish their products from those of other firms on the basis of some factor.
  • The industry perspective views the external environment as the main determinant of a firm's success.
  • Low-cost is a business-level strategy that involves firms distinguishing their products via more efficient operations.
  • A mission is what the organization is going to do to achieve its vision.
  • Operational effectiveness is defined as "performing similar activities better than rivals perform them."
  • The resources perspective identifies a firm's resources, capabilities, and core competencies as the main determinant of sustainable competitive advantage.
  • Strategies are actions taken to achieve the mission and build a competitive advantage.
  • Strategic CSR understands the purpose of the firm based on social psychology and economic theory.
  • Sustainable competitive advantage includes lasting competencies, resources, or structural positioning that separate the firm from its competitors.
  • SWOT analysis is a tool for identifying a firm’s internal strengths and weaknesses, along with external opportunities and threats.
  • Tactics are day-to-day management decisions taken to implement the firm’s strategy.
  • A value chain is an analysis that identifies each value-adding stage of the production process.

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