Podcast
Questions and Answers
What department is responsible for guest relations and services on a ship?
What department is responsible for guest relations and services on a ship?
Pursers
Who heads the cruise staff and plans daily activities and entertainment on a ship?
Who heads the cruise staff and plans daily activities and entertainment on a ship?
Cruise Director
Which department is responsible for the navigation of the ship and oversees the maintenance of the hull and deck?
Which department is responsible for the navigation of the ship and oversees the maintenance of the hull and deck?
Deck
What do videographers on a ship do?
What do videographers on a ship do?
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What is the unique attraction found on the lush tropical island of Antigua?
What is the unique attraction found on the lush tropical island of Antigua?
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Which port in the Western Caribbean is famous for Turtle Farm and Stingray City?
Which port in the Western Caribbean is famous for Turtle Farm and Stingray City?
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What are some of the amenities offered on cruise ships after 1980?
What are some of the amenities offered on cruise ships after 1980?
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Which cruise lines include dining in the cruise price?
Which cruise lines include dining in the cruise price?
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When are the casinos or shops on cruise ships typically open?
When are the casinos or shops on cruise ships typically open?
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What are some inclusions that attract people to join cruises?
What are some inclusions that attract people to join cruises?
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How can one avoid boredom on a cruise?
How can one avoid boredom on a cruise?
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Why is it important to select itineraries with maximum port time?
Why is it important to select itineraries with maximum port time?
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Study Notes
Cruise Ship Departments
- Pursers department is responsible for guest relations and services, with Assistant Pursers assisting the chief with duties like providing guest services and safety deposit boxes.
- The Cruise Director heads the cruise staff and plans daily activities and entertainment.
- The Chief Purser is the head of the pursers department and is the main contact for passengers regarding the ship's policies and procedures.
- The Steward department is concerned with the comfort of all passengers.
- The Deck department is responsible for the navigation of the ship and oversees the maintenance of the hull and deck.
- The Engine department operates and maintains the ship's machinery.
Ship Staff
- The Deck and Engine staff include officers, carpenters, seamen, maintenance workers, electricians, engineers, repairmen, plumbers, and incinerator operators.
- Videographers are responsible for the maintenance and operation of the ship's broadcast booth, including radio and news telecasts.
- Telephonists help passengers place phone calls shoreside.
- The Food Staff includes specially trained chefs who prepare meals, ranging from gourmet dinners to casual fare.
Cruise Ports
Western Caribbean
- Cayman Island: legendary diving spot, famous for Turtle Farm and Stingray City.
- Cancun: one of Mexico's popular resort areas, located on the Yucatan Peninsula.
- Haiti: blend of French and African culture.
Southern Caribbean
- Barbados: a busy island with old plantations and underground wonders.
- Trinidad: home of steel drum bands, calypso music, and the limbo.
Eastern Caribbean
- Guadeloupe and Martinique: share French culture, volcanoes, deep green scenery, and shopping.
- Antigua: a lush tropical island with Nelson's Dockyard as a famous spot.
- St. Martin/St. Maarten: governed jointly by the French and Dutch.
Northeast Ports
- Saint John, New Brunswick, and Halifax, Nova Scotia: key cities of the Canadian Maritime.
- Bar Harbor, Maine: gateway to Arcadia National Park.
- Boston, Massachusetts: "Cradle of Liberty of the United States.
Cruise History and Amenities
- After 1980, cruise ships offered increasing amenities.
- Dining is included in the cruise price, except on no-frills lines like Easy Cruise.
- Casinos and shops are only open when the ship is at sea.
- Inclusions in a cruise include stateroom accommodations, meals, certain beverages, entertainment, and on-board activities.
- Expenses are calculated on a per-day basis.
- To avoid boredom, daily activity logs and favorite activities can be cited.
- Limited Port Time can be minimized by selecting itineraries that offer maximum port time.
Ship Safety and History
- Today's cruise ships are highly safe, with quickly contained problems.
- Ships are highly controlled environments, where unusual situations are quickly noticed, minimizing terrorism risks.
- The earliest ships were made of wood and used sails or oars; later replaced by steamships invented by Robert Fulton.
- The North American Royal Mail Steam Packet Company, also known as the Cunard Line, was a prominent shipping company.
- The Mauretania was the first luxury ocean liner.
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Description
Test your knowledge on the amenities offered on cruise ships after 1980, what is included in the cruise price, when facilities like the casino or shops are open, and the expenses involved on a per-day basis.