14 Questions
According to the text, which level of strategy focuses on the overall direction and scope of an organization?
Corporate level strategy
According to the text, which growth strategy involves using existing resources to enter new markets or target new customer segments?
Market development
According to the text, what is a critical strategic human resource issue for an organization that is not growing and maintaining the status quo?
Limited opportunities for upward mobility
According to the text, what is the purpose of the café approach at Nokia?
To engage thousands of employees in strategy making
Based on the text, what does Nokia's café process say about its senior leaders?
They rely on a top-down approach
What is the main focus of Nokia's values in executing the change in business strategy?
Supporting the execution of the change
Which company is renowned for its innovative practice known as '20-percent time'?
What is the key strategic HR issue in an organization pursuing focus strategy?
Training employees to be aware of market uniqueness
Which product has high market growth but faces less money back due to the high market share of its competitor?
Google Docs
What is the main factor contributing to Rolls-Royce's leadership position in the market?
Commitment to apprenticeships and training
Which of the following was NOT a threat faced by Best Buy in its attempt to stay in business?
Lack of customer loyalty
What was Best Buy's response to the threat of showrooming?
Increasing the training and customer service skills of its sales force
What HR strategy would be most suitable for an organization pursuing a cost-leadership strategy?
Hiring and training young employees
What HR factors will have a strategic impact on a restaurant's market success?
Specialized workforce and standardized processes
Test your knowledge on cross-training of the workforce and its benefits for organizations pursuing a differentiation strategy. Choose the correct options that explain the advantages of cross-training and its impact on brand loyalty and pricing.
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