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Questions and Answers
What is the primary function of CRM systems?
What is the primary function of CRM systems?
Which of the following is NOT a communication channel used by CRM systems?
Which of the following is NOT a communication channel used by CRM systems?
What does CRM allow businesses to learn about their target audiences?
What does CRM allow businesses to learn about their target audiences?
When did the concept of customer relationship management start?
When did the concept of customer relationship management start?
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What does Gartner estimate the global CRM market size to be in 2020?
What does Gartner estimate the global CRM market size to be in 2020?
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What is the primary purpose of customer relationship management (CRM)?
What is the primary purpose of customer relationship management (CRM)?
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Which of the following is a communication channel used by CRM systems?
Which of the following is a communication channel used by CRM systems?
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When did the concept of customer relationship management start?
When did the concept of customer relationship management start?
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What type of data analysis is typically used in CRM systems?
What type of data analysis is typically used in CRM systems?
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What is the estimated global CRM market size in 2020 according to Gartner?
What is the estimated global CRM market size in 2020 according to Gartner?
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