Critical Incident Stress Management Overview

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Questions and Answers

What is the role of the CISM team member after a defusing?

To document all concerns related to equipment malfunctions

To lead the entire operation and take command

To provide immediate medical assistance to personnel

To assist personnel in finding outside assistance as needed (correct)

Who coordinates with the CISM team members after they finish their defusings?

Chief Officers

CISM team leader (correct)

External stakeholders

Battalion Commanders

What action is taken regarding the units after a large event?

Units must undergo a full inspection before being returned to service

Units will be put back in service as soon as they are available (correct)

Units are automatically decommissioned

Units are reserved for external assistance

What should happen after the CISM team leader is notified of assistance requested?

They will ensure proper documentation is completed Signup and view all the answers

What is the first step in the post-CISM activation process?

CISM leader will be notified for follow-up assistance Signup and view all the answers

What is the primary responsibility of the CISM Team Leader?

To coordinate team members and document defusing requests Signup and view all the answers

Which of the following is NOT included in the CISM process?

Debriefings Signup and view all the answers

Who is responsible for notifying the Battalion Commander about personnel's need for CISM?

Station Officers Signup and view all the answers

What steps do Battalion Commanders or Chief Officers take when a defusing is requested?

They contact the CISM Team Leader for further action. Signup and view all the answers

In what scenario would the CISM team member contact the CISM Team Leader?

When they feel additional resources are necessary Signup and view all the answers

What is the aim of a defusing meeting?

To allow individuals to discuss the incident's impact Signup and view all the answers

What role does a Station Officer have concerning CISM?

They monitor personnel and advise the Battalion Commander on CISM needs. Signup and view all the answers

Which statement best describes the CISM policy's intent?

To offer trained personnel familiar with firefighting experiences Signup and view all the answers

What is the primary objective of Critical Incident Stress Management (CISM)?

To manage the physiological and psychological effects of incidents Signup and view all the answers

Who is responsible for activating a CISM team?

Chief Officers or Battalion Commanders Signup and view all the answers

What is one method of crisis intervention used by CISM teams?

Defusing Signup and view all the answers

What does the CISM team leader do if 'On Duty' personnel cannot be utilized?

Contact an off-duty team member to respond Signup and view all the answers

What is not a part of the responsibilities of all personnel regarding crisis intervention?

Provide psychological support directly Signup and view all the answers

Which of the following is an example of individual support in crisis intervention?

Individual crisis intervention Signup and view all the answers

What role does the CISM team leader play in managing team responses?

Activates team members as needed Signup and view all the answers

What does the PSPG stand for in the context of peer support?

Public Safety Psychology Group Signup and view all the answers

What action should be taken by a Chief Officer or Battalion Commander following a small event?

Take the affected crew out of service. Signup and view all the answers

What is the approximate duration of a defusing led by a CISM team member in a small event?

30 minutes to 1 hour Signup and view all the answers

What is recommended for all crew members participating in a defusing?

Attendance is not mandatory but highly recommended. Signup and view all the answers

In the case of a large event, what may be necessary to cover personnel affected?

Work with the staffing officer to cover personnel. Signup and view all the answers

Who may need a separate defusing to address their emotions during a large event?

Command Staff Signup and view all the answers

What is the role of CISM teams from other agencies during a large event?

To assist and handle the event based on its size and severity. Signup and view all the answers

What environment is encouraged during defusings led by a CISM team member?

Open, non-threatening, and non-punitive Signup and view all the answers

How long may defusings take following a large event?

30 minutes to several hours Signup and view all the answers

Study Notes

Critical Incident Stress Management (CISM)

CISM is used to manage the physiological and psychological effects of traumatic incidents on personnel, individuals, or the department as a whole
A defusing is conducted to handle potentially traumatic effects and can either be done by a CISM team or individual CISM team member
The CISM team leader is the primary contact for all CISM situations and logs all requests for a defusing
The CISM team works to coordinate with personnel to determine the need for individual or group defusing meetings
The CISM team leader will contact additional resources if a higher qualified counselor is needed
CISM team members are trained in individual and group crisis intervention and mental health first aid
CISM team members lead the defusing meetings, which allow personnel to express themselves in an open, non-threatening, and non-punitive environment

CISM Activation

Battalion Commanders or Chief Officers can activate the CISM team by contacting the CISM team leader and requesting a defusing
Station officers can also request a defusing through their Battalion Commander
If an “on duty” team member is not available, an “off duty” team member may contacted by the team leader to facilitate a defusing
The CISM team, or individual team member, is briefed on the incident and any pertinent information
The CISM team leader determines how many team members are needed for a large event defusing
The CISM team will gather at a designated location to be briefed on the situation before being delegated to specific locations to talk to personnel

After CISM is Activated

In small events, the affected crew is taken out of service, and a defusing lasts approximately 30 minutes to one hour
All crew members are highly encouraged to attend the defusing
In large events, the affected crew(s) should be taken out of service if possible, and they are also highly encouraged to attend the defusing
Command staff may also require a defusing after a larger event to handle emotions
CISM teams from other agencies may be used to assist or to lead the process, depending on the severity of the event
CISM teams from other agencies will meet with the BCFD CISM team leader to coordinate

Post CISM Activation

After a small event, the CISM team member will notify the Chief Officer or Battalion Commander who called for the defusing that the defusing is over
The CISM team member will also address the concerns established during the defusing and how they may affect the crew's work
The CISM team member provides assistance in finding outside assistance as needed and the CISM team leader is notified of the assistance provided
After a large event, the CISM team members will brief the team leader on the outcome of their meetings, and have their own defusing afterward
The CISM team leader works with Chief Officers or Battalion Commanders to determine the best plan for crews and units after the event
Crews are put back in service as soon as available, but apparatus availability may be dictated by personnel changes
The CISM team leader is notified after the event for documentation purposes

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Description

This quiz covers the key concepts of Critical Incident Stress Management (CISM), including the roles of CISM team members, the process of defusing, and the activation of the CISM team. Participants will learn about the physiological and psychological effects of traumatic incidents and how CISM effectively addresses these issues. Test your knowledge on the roles, responsibilities, and procedures involved in CISM.