32 Questions
Who should be notified in case of a request for activation of the Peer Support Team during an incident?
The FOO and their supervisor
When can call-outs occur after a critical incident?
Immediately or up to 72 hours after
Who coordinates the activation of the Peer Support session?
Peer Support Leader
How can the Peer Support Team be activated if there's no time to notify the contacts?
The OIC shall notify Dispatch on the appropriate TAC channel who will in turn contact the FOO
What should the Peer Support Team do if a call is made to the FOO regarding a 'potential call out' or 'questionable incident'?
The FOO will call the Peer Support Leader to start the call out process
How should personnel participating in a Peer Support session be handled in terms of service status?
They shall be placed out of service or CIL for the duration of the session
What is the responsibility of the Peer Support Team if a session results in an employee needing further assistance?
Send the name of the employee to the EAP coordinator and direct the employee to set up a follow-up visit
What should the FOO do if an employee is not returning to work after a Peer Support session?
Contact the employee’s immediate supervisor to advise the employee is not returning to work
What is required for an employee to convert the time to CIL after seeking assistance from the EAP coordinator?
Clearance from EAP coordinator
How should the notification be made to the EAP coordinator at the conclusion of the Peer Support session?
By phone and an email by Peer Support Leader
Who is responsible for ensuring the completion of the casualty page within a reasonable time frame?
The Battalion Chief
What does the Operational Captain need to do regarding Incident Reporting after a significant exposure to a stress event?
Complete the firefighter casualty page with 'Call-out performed for significant exposure to stress event'
Who is responsible for coordinating the activation of the Peer Support session?
The FOO
How should personnel participating in a Peer Support session be handled in terms of service status?
They should be placed out of service or CIL for the duration of the session
When can call-outs occur after a critical incident?
As soon as possible after the incident
What does the Operational Captain need to do regarding Incident Reporting after a significant exposure to a stress event?
Complete the firefighter casualty page with 'Call-out performed for significant exposure to stress event'
What is required for an employee to convert the time to CIL after seeking assistance from the EAP coordinator?
Clearance from the EAP coordinator
Who should be notified in case of a request for activation of the Peer Support Team during an incident?
The FOO
Who is responsible for ensuring the completion of the casualty page within a reasonable time frame?
The Battalion Chief
What should the Peer Support Team do if a call is made to the FOO regarding a 'potential call out' or 'questionable incident'?
Immediately start the call out process
What is the responsibility of the Peer Support Team if a session results in an employee needing further assistance?
They should contact the EAP coordinator
How should the notification be made to the EAP coordinator at the conclusion of the Peer Support session?
By phone and an email
When can call-outs occur after a critical incident?
Immediately or up to 72 hours after the incident
Who coordinates the activation of the Peer Support session?
Peer Support Leader
How should the notification be made to the EAP coordinator at the conclusion of the Peer Support session?
The Peer Support Leader communicates with the EAP Coordinator
What should the FOO do if an employee is not returning to work after a Peer Support session?
Contact the Peer Support Leader
How can the Peer Support Team be activated if there's no time to notify the contacts?
The Officer in Charge (OIC) should notify Dispatch on the appropriate TAC channel
What is the responsibility of the Peer Support Team if a session results in an employee needing further assistance?
Coordinate with the EAP Coordinator for further assistance
Who should be notified in case of a request for activation of the Peer Support Team during an incident?
FOO and the supervisor
What does the Operational Captain need to do regarding Incident Reporting after a significant exposure to a stress event?
Ensure the completion of the casualty page within a reasonable time frame
What should the Peer Support Team do if a call is made to the FOO regarding a 'potential call out' or 'questionable incident'?
Contact the Officer in Charge (OIC) for further information
What is required for an employee to convert the time to CIL after seeking assistance from the EAP coordinator?
The employee must complete the necessary paperwork
Study Notes
Peer Support Team Activation
- Notify the Operational Captain or designated contact in case of a request for Peer Support Team activation during an incident
- Call-outs can occur immediately after a critical incident, or within 24-48 hours, depending on the situation
Peer Support Session Coordination
- The Operational Captain coordinates the activation of the Peer Support session
- If there's no time to notify contacts, the Peer Support Team can be activated through the FOO or EAP coordinator
Peer Support Session Procedures
- Personnel participating in a Peer Support session should be placed on administrative leave or modified duty
- If a session results in an employee needing further assistance, the Peer Support Team is responsible for referring them to the EAP coordinator or other resources
Incident Reporting and EAP Coordination
- The Operational Captain is responsible for Incident Reporting after a significant exposure to a stress event
- After a Peer Support session, the EAP coordinator should be notified, and the employee's time can be converted to Critical Incident Leave (CIL) with the coordinator's assistance
- The casualty page must be completed within a reasonable time frame by the responsible personnel
Test your knowledge of critical incident peer support with this quiz. Explore the different types of call-outs, peer support sessions, and the role of a Peer Support Leader. See how well you understand the process of providing support to employees after critical incidents.
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