Critical Incident Response Call-OUT Procedure

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Questions and Answers

Who should be notified in case of a request for activation of the Peer Support Team during an incident?

  • The FOO and their supervisor (correct)
  • The Officer in Charge (OIC)
  • The Peer Support Leader and the EAP Coordinator
  • The Battalion Chief/District Chief

When can call-outs occur after a critical incident?

  • Up to 24 hours after
  • Immediately or up to 72 hours after (correct)
  • Only immediately after
  • Up to 48 hours after

Who coordinates the activation of the Peer Support session?

  • Battalion Chief/District Chief
  • Peer Support Leader (correct)
  • Officer in Charge (OIC)
  • EAP Coordinator

How can the Peer Support Team be activated if there's no time to notify the contacts?

<p>The OIC shall notify Dispatch on the appropriate TAC channel who will in turn contact the FOO (A)</p> Signup and view all the answers

What should the Peer Support Team do if a call is made to the FOO regarding a 'potential call out' or 'questionable incident'?

<p>The FOO will call the Peer Support Leader to start the call out process (D)</p> Signup and view all the answers

How should personnel participating in a Peer Support session be handled in terms of service status?

<p>They shall be placed out of service or CIL for the duration of the session (D)</p> Signup and view all the answers

What is the responsibility of the Peer Support Team if a session results in an employee needing further assistance?

<p>Send the name of the employee to the EAP coordinator and direct the employee to set up a follow-up visit (B)</p> Signup and view all the answers

What should the FOO do if an employee is not returning to work after a Peer Support session?

<p>Contact the employee’s immediate supervisor to advise the employee is not returning to work (C)</p> Signup and view all the answers

What is required for an employee to convert the time to CIL after seeking assistance from the EAP coordinator?

<p>Clearance from EAP coordinator (B)</p> Signup and view all the answers

How should the notification be made to the EAP coordinator at the conclusion of the Peer Support session?

<p>By phone and an email by Peer Support Leader (C)</p> Signup and view all the answers

Who is responsible for ensuring the completion of the casualty page within a reasonable time frame?

<p>The Battalion Chief (D)</p> Signup and view all the answers

What does the Operational Captain need to do regarding Incident Reporting after a significant exposure to a stress event?

<p>Complete the firefighter casualty page with 'Call-out performed for significant exposure to stress event' (C)</p> Signup and view all the answers

Who is responsible for coordinating the activation of the Peer Support session?

<p>The FOO (D)</p> Signup and view all the answers

How should personnel participating in a Peer Support session be handled in terms of service status?

<p>They should be placed out of service or CIL for the duration of the session (A)</p> Signup and view all the answers

When can call-outs occur after a critical incident?

<p>As soon as possible after the incident (D)</p> Signup and view all the answers

What does the Operational Captain need to do regarding Incident Reporting after a significant exposure to a stress event?

<p>Complete the firefighter casualty page with 'Call-out performed for significant exposure to stress event' (A)</p> Signup and view all the answers

What is required for an employee to convert the time to CIL after seeking assistance from the EAP coordinator?

<p>Clearance from the EAP coordinator (C)</p> Signup and view all the answers

Who should be notified in case of a request for activation of the Peer Support Team during an incident?

<p>The FOO (C)</p> Signup and view all the answers

Who is responsible for ensuring the completion of the casualty page within a reasonable time frame?

<p>The Battalion Chief (A)</p> Signup and view all the answers

What should the Peer Support Team do if a call is made to the FOO regarding a 'potential call out' or 'questionable incident'?

<p>Immediately start the call out process (D)</p> Signup and view all the answers

What is the responsibility of the Peer Support Team if a session results in an employee needing further assistance?

<p>They should contact the EAP coordinator (B)</p> Signup and view all the answers

How should the notification be made to the EAP coordinator at the conclusion of the Peer Support session?

<p>By phone and an email (D)</p> Signup and view all the answers

When can call-outs occur after a critical incident?

<p>Immediately or up to 72 hours after the incident (B)</p> Signup and view all the answers

Who coordinates the activation of the Peer Support session?

<p>Peer Support Leader (C)</p> Signup and view all the answers

How should the notification be made to the EAP coordinator at the conclusion of the Peer Support session?

<p>The Peer Support Leader communicates with the EAP Coordinator (C)</p> Signup and view all the answers

What should the FOO do if an employee is not returning to work after a Peer Support session?

<p>Contact the Peer Support Leader (B)</p> Signup and view all the answers

How can the Peer Support Team be activated if there's no time to notify the contacts?

<p>The Officer in Charge (OIC) should notify Dispatch on the appropriate TAC channel (A)</p> Signup and view all the answers

What is the responsibility of the Peer Support Team if a session results in an employee needing further assistance?

<p>Coordinate with the EAP Coordinator for further assistance (A)</p> Signup and view all the answers

Who should be notified in case of a request for activation of the Peer Support Team during an incident?

<p>FOO and the supervisor (A)</p> Signup and view all the answers

What does the Operational Captain need to do regarding Incident Reporting after a significant exposure to a stress event?

<p>Ensure the completion of the casualty page within a reasonable time frame (B)</p> Signup and view all the answers

What should the Peer Support Team do if a call is made to the FOO regarding a 'potential call out' or 'questionable incident'?

<p>Contact the Officer in Charge (OIC) for further information (B)</p> Signup and view all the answers

What is required for an employee to convert the time to CIL after seeking assistance from the EAP coordinator?

<p>The employee must complete the necessary paperwork (C)</p> Signup and view all the answers

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Study Notes

Peer Support Team Activation

  • Notify the Operational Captain or designated contact in case of a request for Peer Support Team activation during an incident
  • Call-outs can occur immediately after a critical incident, or within 24-48 hours, depending on the situation

Peer Support Session Coordination

  • The Operational Captain coordinates the activation of the Peer Support session
  • If there's no time to notify contacts, the Peer Support Team can be activated through the FOO or EAP coordinator

Peer Support Session Procedures

  • Personnel participating in a Peer Support session should be placed on administrative leave or modified duty
  • If a session results in an employee needing further assistance, the Peer Support Team is responsible for referring them to the EAP coordinator or other resources

Incident Reporting and EAP Coordination

  • The Operational Captain is responsible for Incident Reporting after a significant exposure to a stress event
  • After a Peer Support session, the EAP coordinator should be notified, and the employee's time can be converted to Critical Incident Leave (CIL) with the coordinator's assistance
  • The casualty page must be completed within a reasonable time frame by the responsible personnel

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