Crisis Response and Management Quiz

Context of Crisis Management

• An important part of the context within which crisis managers operate is the environment in which they make decisions.

Training for Crisis Phases

• Simulation-based training is needed for the earlier phases of a crisis.
• Practical, on-the-job training is typically needed at crisis time.

Pre-Crisis Phases

• A thorough risk assessment illuminates opportunities for specific preparations in the pre-crisis phases.
• Natural disasters, such as hurricanes, are examples of predictable kinds of crises that may require pre-positioning of resources.

Crisis Management Factors

• Factors relevant to managing crises include the crisis context, the organization, and the stakeholders involved.

Initial Crisis Reaction

• The primary goal of the initial reaction during a crisis is to protect human life and prevent further damage.

Crisis Communication

• Disseminating information to the public during and after a crisis is crucial to maintain transparency, build trust, and prevent misinformation.

Characteristics of Crises

• A distinctive characteristic of crises is their unpredictability, which is relevant to managing them effectively.