Podcast
Questions and Answers
What is an important part of the context within which crisis managers operate?
What is an important part of the context within which crisis managers operate?
- Simulating possible crises
- Scheduling conventional training
- Mobilization of additional resources
- Disseminating information to the public (correct)
Which type of training is needed for the earlier phases of a crisis?
Which type of training is needed for the earlier phases of a crisis?
- Simulation-based training
- Scheduled training (correct)
- Resource mobilization training
- Just-in-time training
What illuminates opportunities for specific preparations in the pre-crisis phases?
What illuminates opportunities for specific preparations in the pre-crisis phases?
- Conventional training
- Recognition of pre-crisis phases (correct)
- Mobilization of additional resources
- Disseminating information to the public
What is an example of a predictable kind of crisis that may require pre-positioning of resources?
What is an example of a predictable kind of crisis that may require pre-positioning of resources?
What factors are relevant to managing crises?
What factors are relevant to managing crises?
What is the primary goal of the initial reaction during a crisis?
What is the primary goal of the initial reaction during a crisis?
What type of training is typically needed at crisis time?
What type of training is typically needed at crisis time?
What is the importance of disseminating information to the public during and after a crisis?
What is the importance of disseminating information to the public during and after a crisis?
What illuminates opportunities for specific preparations in the pre-crisis phases?
What illuminates opportunities for specific preparations in the pre-crisis phases?
What distinctive characteristic of crises is relevant to managing them?
What distinctive characteristic of crises is relevant to managing them?
Flashcards
Disseminating information
Disseminating information
The process of spreading information to the public during a crisis.
Scheduled training
Scheduled training
Training that is planned in advance for crisis management.
Pre-crisis phases
Pre-crisis phases
Stages before a crisis that allow for preparation and planning.
Predictable crisis
Predictable crisis
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Resource mobilization
Resource mobilization
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Initial reaction goal
Initial reaction goal
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On-the-job training
On-the-job training
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Importance of transparency
Importance of transparency
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Simulation of crises
Simulation of crises
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Unpredictability of crises
Unpredictability of crises
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Study Notes
Context of Crisis Management
- An important part of the context within which crisis managers operate is the environment in which they make decisions.
Training for Crisis Phases
- Simulation-based training is needed for the earlier phases of a crisis.
- Practical, on-the-job training is typically needed at crisis time.
Pre-Crisis Phases
- A thorough risk assessment illuminates opportunities for specific preparations in the pre-crisis phases.
- Natural disasters, such as hurricanes, are examples of predictable kinds of crises that may require pre-positioning of resources.
Crisis Management Factors
- Factors relevant to managing crises include the crisis context, the organization, and the stakeholders involved.
Initial Crisis Reaction
- The primary goal of the initial reaction during a crisis is to protect human life and prevent further damage.
Crisis Communication
- Disseminating information to the public during and after a crisis is crucial to maintain transparency, build trust, and prevent misinformation.
Characteristics of Crises
- A distinctive characteristic of crises is their unpredictability, which is relevant to managing them effectively.
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Description
Test your knowledge of crisis response and management strategies including initial reaction, rapid assessment, resource mobilization, organization management, and public information dissemination.
