Crisis Management and Characteristics

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Questions and Answers

What is the primary goal of case management?

  • To conduct research on health outcomes
  • To ensure all patients receive identical treatment
  • To improve coordination of services and patient outcomes (correct)
  • To provide emergency care in healthcare settings

How does care management differ from case management?

  • Care management is only applicable to chronic illnesses.
  • Care management focuses on individual patients, while case management focuses on populations.
  • Both case and care management serve individual patients identically.
  • Case management focuses on populations, while care management focuses on individual patients. (correct)

What is the role of the Occupational Safety and Health Administration (OSHA)?

  • Managing worker compensation claims
  • Creating workplace health promotion initiatives
  • Enforcing occupational health standards (correct)
  • Providing healthcare to injured workers

What is a key element of transitional care management?

<p>Face-to-face visits with high-risk patients post-hospitalization (A)</p> Signup and view all the answers

What is an essential activity in case management?

<p>Applying systems and evidence-based science to improve practices (A)</p> Signup and view all the answers

Which of the following is NOT a responsibility of occupational health nurses?

<p>Managing compensation claims for patients (B)</p> Signup and view all the answers

Which statement best describes home health services eligibility?

<p>Patients must be receiving care from a physician and be homebound. (A)</p> Signup and view all the answers

What is a major focus of research in occupational health nursing?

<p>Evaluating the effectiveness of primary care delivery at work sites (C)</p> Signup and view all the answers

What is a primary focus of health promotion in families?

<p>Preventing chronic illnesses through lifestyle changes (A)</p> Signup and view all the answers

Why is care coordination essential in healthcare?

<p>It integrates fragmented care and improves patient transitions between services. (A)</p> Signup and view all the answers

What is a common characteristic of a healthy family?

<p>Facilitative processes of interaction among members (B)</p> Signup and view all the answers

Which framework emphasizes communication and decision-making processes within a family?

<p>Interactional framework (D)</p> Signup and view all the answers

In the family nursing process, which phase involves helping families implement a plan and evaluate outcomes?

<p>Implementation and Evaluation (C)</p> Signup and view all the answers

What defining characteristic separates the epidemiological triangle from other models?

<p>Three components: host, agent, and environment (D)</p> Signup and view all the answers

What is the purpose of conducting a family health assessment?

<p>To gather insights into health behaviors and dynamics (C)</p> Signup and view all the answers

What aspect of family dynamics can significantly influence an individual's health?

<p>Shared dietary practices (C)</p> Signup and view all the answers

Which of the following best describes the term 'endemic' in relation to disease occurrence?

<p>Disease consistently present within a geographic area (A)</p> Signup and view all the answers

In case management, what is a primary objective of a case manager?

<p>To ensure appropriate service delivery across settings (C)</p> Signup and view all the answers

Which framework of family assessment considers a family's life cycle and the evolving roles of its members?

<p>Developmental framework (D)</p> Signup and view all the answers

Which principal aspect influences the ability of families to adhere to health promotion practices?

<p>Exposure to similar dietary behaviors (B)</p> Signup and view all the answers

In the context of epidemiology, what does the term 'relative risk' mean?

<p>Comparison of disease occurrence rates between two groups (A)</p> Signup and view all the answers

Which scenario illustrates a family life event that may influence health outcomes?

<p>Experiencing a major illness or loss in the family (D)</p> Signup and view all the answers

What role do case managers play in community health settings?

<p>They help coordinate care and resources for patients (A)</p> Signup and view all the answers

What is a primary reason families find it difficult to engage in care management?

<p>Limited access to resources and support (A)</p> Signup and view all the answers

Which type of crisis occurs during periods of transition in normal growth and development?

<p>Developmental Crisis (B)</p> Signup and view all the answers

What is the primary focus of secondary prevention in crisis management?

<p>Early diagnosis and prompt treatment (A)</p> Signup and view all the answers

Which factor is NOT associated with the perpetration of partner or spousal abuse?

<p>High academic achievement (D)</p> Signup and view all the answers

What is a characteristic sign of Shaken Baby Syndrome?

<p>Bilateral retinal hemorrhages (C)</p> Signup and view all the answers

The cycle of violence includes all of the following stages EXCEPT:

<p>Complete recovery (D)</p> Signup and view all the answers

Which of the following is a common misconception about the factors that contribute to elder abuse?

<p>Elder abuse predominantly occurs in affluent families (A), Elder abuse is solely a financial issue (B), Only physical dependency increases abuse risk (C)</p> Signup and view all the answers

The acronym IS PATH WARM identifies warning signs for which issue?

<p>Suicidal ideation (C)</p> Signup and view all the answers

Which of the following is a key role of community health nursing in family crisis situations?

<p>Assessment of crisis responses and coping abilities (A)</p> Signup and view all the answers

Which statement about the characteristics of victims of intimate partner violence (IPV) is true?

<p>Young females, especially those who are pregnant, are often at higher risk (D)</p> Signup and view all the answers

What underlying elements are essential for identifying potential cases of human trafficking?

<p>Fraud, force, coercion (B)</p> Signup and view all the answers

Which of the following strategies is NOT effective in preventing elder abuse?

<p>Isolation of at-risk elders from their families (C)</p> Signup and view all the answers

What is a potential lifelong impact on children who witness domestic violence?

<p>Increased likelihood of engaging in criminal activity (B)</p> Signup and view all the answers

Which of the following statements about multiple crises is true?

<p>They can compound stress felt by individuals. (C)</p> Signup and view all the answers

In crisis management, which approach emphasizes promoting health and reducing vulnerability?

<p>Primary prevention (D)</p> Signup and view all the answers

Flashcards

Case Management (Individuals)

A system of care focusing on helping individuals navigate the healthcare system.

Care Management (Populations)

Systems-based approach to improve coordinating care among groups of people.

Care Coordination

Organizing patient care activities & sharing information to enhance patient safety and effectiveness.

Transitional Care Management

Post-hospitalization visits to reduce readmissions and improve patient outcomes.

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Homebound

Unable to leave home without considerable effort due to illness or injury.

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Occupational Health

Focuses on workplace safety and health, aiming for preventative care and health restoration.

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Home Health Services

Providing healthcare services to individuals in their homes to improve their health outcomes.

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Eligibility for Home Health

Requires a physician's authorization, a regularly reviewed care plan, skilled nursing/therapy, and a homebound status.

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Occupational Health Nurse

Focus on workers' health and safety by identifying and managing workplace risks.

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OSHA

Federal agency enforcing occupational health and safety standards.

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Trauma's effect on coping

Trauma disrupts coping mechanisms, reduces self-confidence, and hinders building healthy relationships.

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Complex Trauma

Some trauma survivors act like people who have been tortured.

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EMPOWER Method

A method to interact with victims of trauma: Eye contact, meet needs, private exam, open questions, wait, options, rapport, and respect.

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Epidemiology

The study of how health conditions spread and the factors that affect them in groups of people.

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Epidemiological Triangle

A model to understand disease: host, agent, and environment.

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Incidence

The rate of new cases of a disease in a population over a certain period.

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Prevalence

The total number of cases of a disease in a given population at a specific time.

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Proportion

A specialized ratio, part to whole (percentage).

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Ratio

A comparison of two values (not necessarily part to whole).

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Attributable Risk

Difference in disease rate between exposed and non-exposed groups.

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Relative Risk

A ratio comparing risk in the exposed group to the unexposed group.

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Descriptive Epidemiology

Describing characteristics, like person, place, time, to form hypotheses about disease.

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Analytic Epidemiology

Testing hypotheses about disease causes using observational or experimental studies.

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Chain of Transmission

Steps an infection takes to spread from one person to another.

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Immunity

Resistance to a specific disease or infection.

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Crisis Dynamics

Internal or external forces disrupting balance, prompting coping attempts to restore it. A specific event overwhelms usual problem-solving skills.

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Types of Crises

Developmental (normal transitions), Situational (sudden external events), Multiple (overlapping crises)

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Primary Prevention (crises)

Health promotion & education, anticipatory guidance, positive coping skills, social support to reduce vulnerabilities and hazards.

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Secondary Prevention (crises)

Early diagnosis of crisis & abuse, prompt treatment, safety, referral, & goal setting.

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Shaken Baby Syndrome

Serious injury to infants caused by shaking, leading to internal bleeding and other health problems.

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Munchausen Syndrome by Proxy

Caregiver intentionally inducing illness or injury in a child to gain medical attention.

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Partner Abuse (Types)

Dating violence, spousal abuse, intimate partner violence encompassing physical, sexual, emotional, economic, or psychological abuse, and violence during pregnancy.

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Cycle of Violence

Pattern of abuse involving tension building, acute battering, loving reconciliation, and escalating violence.

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Batterer Characteristics

Low self-esteem, aggressive tendencies, substance abuse, and potential history of abuse.

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Human Trafficking

Illegally forcing people into labor or sexual exploitation.

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Trafficking Risk Factors

Vulnerability to violence, abuse, poverty, substance abuse, being transient, and lack of safety.

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Elder Abuse Risk Factors

Social isolation, dependency on the abuser, alcohol use, and mental conditions.

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Elder Abuse Prevention

Raising awareness for elder abuse, supporting caregivers and providing resources for elders and caregivers

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IS PATH WARM (Suicide)

Warning signs for suicide; Ideation, Substance abuse, Purposelessness, Anxiety, Trapped, Hopelessness, Withdrawal, Anger, Recklessness, Mood changes

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Study Notes

Crisis/Abuse - Characteristics of a Crisis

  • Internal or external forces disrupt a system's balance
  • Attempts to restore balance through coping mechanisms
  • A specific identifiable event triggers the crisis, becoming too overwhelming for usual problem-solving skills
  • People experience occasional overwhelm, but this isn't necessarily a crisis
  • Crisis resolution can be positive (adaptive, growth, improved health) or negative (maladaptive, illness, death)

Types of Crises

  • Developmental: Periods of disruption at transition points during normal growth and development
  • Situational: Stressful disruptive events arising from external circumstances, often sudden and without warning (affecting individuals, groups, aggregates, or communities)
  • Multiple: Multiple overlapping crises can worsen experiences for individuals involved

Primary Prevention

  • Health promotion and education:
    • Anticipatory guidance
    • Parenting skills
    • Positive coping strategies
    • Social problem-solving skills and assertiveness
    • Social support and resources
  • Health protection:
    • Reduce vulnerability factors
    • Reduce hazards in events

Secondary Prevention

  • Early diagnosis of crisis/abuse signs/symptoms
  • Prompt treatment

Reporting of abuse

  • Provide necessary assistance
  • Refer to resources
  • Set goals with clients
  • Ensure client safety

Tertiary Prevention

  • Promote adaptation to changed levels of wellness
  • Promote independence
  • Reinforce newly learned behaviors and lifestyle changes
  • Explore learned behaviors in new situations
  • Identify and use additional resources
  • Continue primary prevention to avert future crises

Specific Abusive Situations

  • Shaken Baby Syndrome:
    • Bilateral retinal hemorrhages
    • Subdural or subarachnoid hematomas
    • No other external abuse signs
    • Breathing difficulties, seizures, dilated pupils, lethargy, and unconsciousness
  • Munchausen Syndrome by Proxy:
    • Parent or caretaker attempts to bring medical attention to self by injuring or inducing illness in the child
  • Internet crimes against children, Child abduction, Crimes against children by babysitters, School violence, Physical abuse
  • Bruising, lacerations, abrasions, and fractures associated with physical abuse
  • Partner/Spousal Abuse/Dating violence
    • Includes physical, sexual, emotional, economic, or psychological abuse
    • Violence during pregnancy
  • Cycle of Violence
    • Tension building
    • Acute battering
    • Loving reconciliation
  • Batterer Characteristics
    • Low income, low self-esteem
    • Low academic achievement
    • Involvement in aggressive or delinquent behavior as youth
    • Heavy alcohol and drug use
    • Depression
    • Anger and hostility
    • Personality disorders
    • Prior history of being physically abusive
    • Few friends and isolation from others
    • Unemployment
    • Emotional dependence and insecurity
    • Belief in strict gender roles
    • Desire for power and control
    • Victim of physical or psychological abuse
  • Victim Characteristics
    • Prior history of physical violence
    • Young age (especially pregnant)
    • Low income
    • Witnessing/experiencing abuse as a child
    • Low education level
    • Unemployment
    • Single parent with children
    • Different ethnicity than partner (males)
    • Greater education level than partner (women)
    • Being AA/Indian (women)
    • Disabled (women)
    • Verbally abusive or jealous or possessive partner (women)
    • Veterans and active military (women)
  • Effects of Violence on Children -Increased risk of abuse victim or perpetrator -Increased risk of substance abuse -Increased risk of depression and anxiety -Hindered health and development -Increased risk of poor school performance

Other Forms of Family Violence

  • Suicide (warning signs - IS PATH WARM)
  • Homicide
  • Rape
  • Elder abuse
  • IS PATH WARM: Ideation, Substance abuse, Purposelessness, Anxiety, Trapped, Hopelessness, Withdrawal, Anger, Recklessness, Mood change
  • Neglect, Physical, Sexual, Emotional, or Fiduciary abuse
  • Perpetrator characteristics, Victim characteristics, Risk factors (invisibility, vulnerability)
  • Factors contributing to Elder abuse

Human Trafficking

  • Elements of trafficking: fraud, force, coercion
  • Estimated 14,500 to 17,500 people trafficked into the US yearly
  • Risk factors: Primarily female (20% male), transient living, youth, unaccompanied minors, foster system involvement, history of sexual/physical abuse, substance use, LGBTQ+, gang involvement, disability, ESL
  • Risk factors & comorbid conditions

Exposure to violence/sexual violence, Psychological violence, Children removed, Abortion, Injury, Mental health issue, STI, Addiction, Suicidal.

  • Signs/symptoms: Scripted/inconsistent story, History of physical/sexual abuse, Unable to provide address, unable to provide emergency contact, No social network, Cash pay, Anxious, Refusal to be without phone, No ID, Not allowed to speak for themselves, Avoids eye contact, Hostile behavior
  • Physical Exam, Constitutional, Well groomed, Sex Trafficking Language, Dermatological, GU, Obstetrics, HEENT, Pharyngeal trauma, Broken teeth, Hearing loss, Vision issues, Substance abuse

Pathological caregivers

  • Learned hopelessness, living in violent neighborhoods

Preventing Elder Abuse

  • Awareness/education through media campaigns
  • Increase care attention directed at unique needs of elders
  • Training for caregivers
  • Statutory requirements for reporting abuse
  • Crisis hotline, World elder abuse awareness day

Epidemiology/Outbreak Surveillance

  • Science of PH- distribution and determinants in specified populations
  • Epidemiology- focus on patterns, causes, and effects of health & disease in populations. Provides foundation for understanding spread, risk factors, and prevention strategies
  • Role of epidemiology: Data collection to identify trends, identify risk factors of specific populations, assess and implement interventions targeted at high-risk groups

Wheel Model of Human-Environment

  • Host- genetic, personality, environmental- social, biological, physical
  • Frequency rates- measuring birth, death, and morbidity for health and disease
  • Incidence- occurrence of new cases
  • Prevalence- total with the disease

Communicating Disease- Principles

  • Principles of infection: Multicausation (host, agent, environment), Spectrum of infection (stages of infection), Latency, Communicable, Incubation period, Spectrum of disease occurrence (incidence)
  • Endemic, Outbreak, Epidemic, Pandemic, Chain of transmission (pathologic agent, reservoir, portal of exit, transmission, portal of entry, host susceptibility)
  • Breaking Chain of Transmission
    • Inactivating the agent
    • Eliminating the non-human reservoir
    • Controlling human reservoir (and ports of entry/exit)

Immunity

  • Natural: protecting body develops after fighting off an infection -Active: body actively produces own antibodies -Passive: person receives antibodies from an outside source, like breastfeeding
  • Artificial -Active: vaccination with weakened or inactive pathogen (e.g., flu, MMR) -Passive: direct antibody receiving (e.g., immune globulin)

Infection (new or latent)

  • Treatment: Isoniazid for 6-9 months for all new/latent infections, Treat HIV patients with Isoniazid in conjunction with antiretrovirals

Care of Family

  • Defining family, Many ways to define, Examples, a Gang is a Family

Kinship, Relations & Residence

  • Important individuals, Conceptual frameworks (interactional, Structural-functional, developmental)

Purpose of the Family

  • Meets needs of individuals (economic, protective, emotional support)
  • Meets needs of society (socializing children)

Characteristics of a Healthy Family

  • Facilitative interactions, healthy development, effective relationships, strong home environment, links with the community
  • Characteristics of a changing family -Marriage: Increased later marriage, rising rates of cohabitation -Children: Later having children, fewer children, more childless couples -Household: Increased multigenerational households

Nursing Process

  • Assessment (Family interview), Methods (Genogram, Eco-map), Diagnosis (Health promotion, Role relationships, Coping/stress tolerance), Planning, Implementation (Nurses help families), Evaluation

Barriers to Healthcare

  • Family apathy/indecision, nurse imposed ideas, labeling, overlooking strengths, cultural/gender implications, perceptions of hopelessness, fear of failure, limited access to resources, limited finances, fear/distrust of healthcare systems

Case Management

  • Variety of pt care programs (acute hospitals, community settings)
  • Case managers work in various settings (medical homes, occupational health, geriatrics, ambulatory care clinics)
  • Case management is a service approach (cost-effective, access to care, alternatives to institutionalization, coordination of services)

Case Management essential activities

  • looks at individuals, populations
  • Improve coordination of services for elderly, low income families with chronic illness

Transitional care management

  • Face-to-face visits with high-risk patients post-hospitalization to prevent readmission and improve pt outcomes

Occupational Health

  • Work environment is not risk free
  • Preventative and restorative care
  • OSHA (Occupational Safety and Health Administration) is the regulatory agency for occupational health
  • Code of Federal Regulations (29CFR1910) for health standards
  • Focus on illness and injury, and physical/chemical/biological/ergonomic/psychosocial factors affecting workers
  • Supervising care, counseling for health risks, following up on workers' compensation claims.

Home Health

  • Service is aimed at helping patients regain independence and increase health outcomes
  • Physician authorization is required, Patients must be eligible, and regularly reviewed, as well as needing skilled nursing, therapy (in home care) and homebound.
  • Home visits, initial phone call, improving communication, relationship building, specific interventions, assessments, diagnosis, care plan development, evaluation.

Performing periodic health assessments,Evaluating health status of employees returning to work, Disaster planning, Safety in work place

  • Focus on effectiveness of primary care delivery, health promotion, workplace stress, and effects of stressors

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