Quiz - 10

Depending on the type of crisis, the communication team might need to start searching for social communications referring to the crisis and start addressing these communications immediately.

Who are the airline brand ambassadors?

Which of the following statements is not correct?

Some of the purposes of airlines using social media include brand development and product marketing.

Regarding airline social media, which of the following statement is not correct?

What are the three types of Crisis?

What is the reason that Social media could be an efficient and effective tool for airlines in crisis management?

Airlines should use their social media accounts actively. Therefore, airlines need to update their content as often as possible regardless of the quality of the information.

Which of the following is not an objective that airlines use social media?

The more transparent the message from an airline the less chance for rumors to form.