Crash Dump Messages and Retrieval Quiz
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Questions and Answers

Which feature can automatically cause a crash in the system and force a crash dump when no new daemons have been scheduled in the last 10 minutes?

  • NAT feature
  • NMI watchdog feature (correct)
  • Firewall feature
  • VPN feature
  • What is the purpose of the external NMI button on some FortiGate models?

  • To generate crash dump messages (correct)
  • To terminate a process manually
  • To freeze the device
  • To restart the device
  • What information is included in an entry in the crash log?

  • The name of the application that failed
  • The time the application crashed
  • The termination signal
  • All of the above (correct)
  • What is the termination signal number for an unconditional kill?

    <p>9</p> Signup and view all the answers

    When is it usually required to manually terminate a process on a FortiGate system?

    <p>When a process is unresponsive</p> Signup and view all the answers

    Which termination signal number generates a crash log?

    <p>11</p> Signup and view all the answers

    When can a crash log entry be considered suspicious?

    <p>When it happens at the same time as an abnormal FortiGate behavior</p> Signup and view all the answers

    What information can the crash log provide to Fortinet developers?

    <p>The cause of the crash</p> Signup and view all the answers

    Which process manages SSL-VPN connections on FortiGate?

    <p>sslvpnd process</p> Signup and view all the answers

    What is the most common termination signal number for a segmentation fault?

    <p>11</p> Signup and view all the answers

    What should you check after an unexpected restart of a FortiGate device?

    <p>Logs, console logs, and crash log</p> Signup and view all the answers

    What should you do if the FortiGate model doesn't support console logs?

    <p>Keep a laptop connected to the console port and capture the crash dump message</p> Signup and view all the answers

    What is a crash dump message?

    <p>A message generated through the console port when the device crashes</p> Signup and view all the answers

    What can crash dump messages provide to Fortinet developers?

    <p>Useful information</p> Signup and view all the answers

    What should you do if a FortiGate device freezes?

    <p>Push the NMI button while the laptop is connected to generate the crash dump</p> Signup and view all the answers

    What is the NMI watchdog?

    <p>A feature that crashes the system if it has not scheduled any daemon in 10 minutes</p> Signup and view all the answers

    What should you do if a FortiGate device freezes and you cannot access its console port?

    <p>Power cycle the device</p> Signup and view all the answers

    What should you do if a FortiGate model doesn't have an NMI button?

    <p>Wait until another crash happens to capture the crash dump message</p> Signup and view all the answers

    What happens when a FortiGate device freezes?

    <p>It stops handling traffic, you cannot connect to it, and you can’t access its console port</p> Signup and view all the answers

    What should you do if a FortiGate device restarts unexpectedly?

    <p>Check logs, console logs, and crash log</p> Signup and view all the answers

    Study Notes

    Crash Handling and Debugging

    • The kernel can automatically cause a crash and force a crash dump when no new daemons have been scheduled in the last 10 minutes.
    • The external NMI button on some FortiGate models is used to trigger a crash dump for debugging purposes.

    Crash Log

    • A crash log entry includes information about the crash, such as the reason for the crash and the process that crashed.
    • A crash log entry can be considered suspicious if it reveals unusual or unidentified crash causes.
    • Crash logs provide Fortinet developers with information about the crash, which helps them troubleshoot and fix issues.

    Process Termination

    • The termination signal number for an unconditional kill is 9 (SIGKILL).
    • Signal number 6 (SIGABRT) generates a crash log.
    • It is usually required to manually terminate a process on a FortiGate system when it is consuming excessive resources or is unresponsive.

    Crash Dump and Freeze

    • A crash dump message is a file containing information about a system crash.
    • Crash dump messages provide Fortinet developers with detailed information about the crash, helping them identify and fix issues.
    • The NMI watchdog is a feature that monitors the system and triggers a crash dump if it freezes.
    • If a FortiGate device freezes, it is recommended to press the NMI button (if available) to trigger a crash dump.
    • If the device freezes and you cannot access its console port, try using the NMI button or check the crash log for information.
    • If a FortiGate model doesn't have an NMI button, you can try restarting the device or checking the crash log for information.
    • After an unexpected restart of a FortiGate device, check the crash log and system logs for information about the crash.
    • If a FortiGate model doesn't support console logs, check the crash log and system logs for information about the crash.

    SSL-VPN

    • The process that manages SSL-VPN connections on FortiGate is not specified in the text.

    segmentation fault

    • The most common termination signal number for a segmentation fault is 11 (SIGSEGV).

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    Description

    Test your knowledge on crash dump messages and how to retrieve them in this quiz. Learn about console logs, crash logs, and how to capture a crash dump message with a laptop. Keywords: crash dump message, console logs, crash logs, device crashes, laptop.

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