Podcast
Questions and Answers
What is the proper procedure for contacting Mike regarding an inspection?
What is the proper procedure for contacting Mike regarding an inspection?
Compared to other inspectors, how does Mike's base fee typically compare?
Compared to other inspectors, how does Mike's base fee typically compare?
In what year was Coyle Inspection Engineers established?
In what year was Coyle Inspection Engineers established?
Which of the following days are not available for appointments with Coyle Inspection Engineers?
Which of the following days are not available for appointments with Coyle Inspection Engineers?
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With which organization is Coyle Inspection Engineers affiliated?
With which organization is Coyle Inspection Engineers affiliated?
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Who is responsible for providing access to the property for inspections?
Who is responsible for providing access to the property for inspections?
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What should a buyer do after scheduling an inspection?
What should a buyer do after scheduling an inspection?
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When booking for a buyer, who should you speak to for access?
When booking for a buyer, who should you speak to for access?
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Why should you avoid involving the listing agent when scheduling an inspection?
Why should you avoid involving the listing agent when scheduling an inspection?
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What is recommended when speaking to a homeowner about access?
What is recommended when speaking to a homeowner about access?
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What type of mask must everyone present during an inspection wear?
What type of mask must everyone present during an inspection wear?
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What should be done if a caller needs a certified inspection report for the city?
What should be done if a caller needs a certified inspection report for the city?
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What is the range of fees mentioned for a repair design?
What is the range of fees mentioned for a repair design?
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Which inspections can be scheduled directly without involving Thea?
Which inspections can be scheduled directly without involving Thea?
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What must callers be informed about when booking an inspection?
What must callers be informed about when booking an inspection?
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How should additional fees for construction inspections be conveyed?
How should additional fees for construction inspections be conveyed?
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What is required if the city demands more than an opinion report?
What is required if the city demands more than an opinion report?
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What should be done with notes regarding inspection issues?
What should be done with notes regarding inspection issues?
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What is the fee structure for inspecting both sides of a duplex?
What is the fee structure for inspecting both sides of a duplex?
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What action should be taken if a customer in Nebraska or Iowa calls?
What action should be taken if a customer in Nebraska or Iowa calls?
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What is true about the structural inspections performed?
What is true about the structural inspections performed?
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What should be done when providing a verbal quote to a caller?
What should be done when providing a verbal quote to a caller?
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What is the additional cost associated with a re-inspection?
What is the additional cost associated with a re-inspection?
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What applies when inspecting modular homes?
What applies when inspecting modular homes?
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What should be done if someone plans to attend an inspection?
What should be done if someone plans to attend an inspection?
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What must be done before scheduling an inspection design repair?
What must be done before scheduling an inspection design repair?
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What are the acceptable forms of communication for quotes?
What are the acceptable forms of communication for quotes?
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Which is NOT a required item when a homeowner schedules an appointment?
Which is NOT a required item when a homeowner schedules an appointment?
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When a contractor calls to schedule a structural inspection, what information must be gathered?
When a contractor calls to schedule a structural inspection, what information must be gathered?
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After gathering the necessary information from a contractor, what is the immediate next step?
After gathering the necessary information from a contractor, what is the immediate next step?
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According to the procedures, who handles the scheduling for a standard structural inspection?
According to the procedures, who handles the scheduling for a standard structural inspection?
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When does the process for booking a structural inspection differ from the standard procedure?
When does the process for booking a structural inspection differ from the standard procedure?
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What is a primary reason for gathering the relationship of the caller to the property?
What is a primary reason for gathering the relationship of the caller to the property?
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Study Notes
Communication Protocol
- All communications regarding Coyle Inspection Engineers must go through Thea.
- For commercial, construction, contractor, or remodel calls, pass to Thea, even if a structural inspection/opinion report is requested.
- If the call is regarding a home lost in the Marshall Fire, direct them to the Coyle website for scheduling and payment.
- For contractor calls, email Thea with the caller's name, relationship to the property, phone number, property address, and their needs. Use the SMS template to confirm pricing and scheduling. This applies to all contractor calls, including those needing structural inspections/reports. Do not schedule duplexes through this process.
- Duplices require a special procedure.
Inspector Fees
- Mike's base fee is higher than other inspectors.
- Quote with Mike's pricing initially; revert to quoting if no payment.
- Detached Structures: $175 each. Additional $175 fee required if only detached structure needs inspection.
- Repair design: $800-$1500, plus $375 for each additional construction inspection. Must schedule opinion report first.
- Duplexes: Full price based on sq ft for first unit; half price for second unit if both are inspected.
- Re-inspections: Add $100 expedite report fee collected at the time of booking.
Company History
- Coyle Inspection Engineers was founded in 1990 by Michael D. Coyle.
- They have performed over 25,000 inspections.
Scheduling
- No Saturday or Sunday appointments.
- Mask Requirement: KN95, N95, or well-fitting surgical masks required for all attendees.
- Allow up to 2 hours for inspections; clients should arrive within 30 minutes of scheduled start time.
- Collect payment at the time of scheduling.
- Determine caller's state and client type.
- Inspections are not for obtaining a city letter.
- Reports: Stamped and signed by Mike Coyle, considered certified opinions.
- Require repair design drawing for certified inspection reports by the city; may take 2 weeks. Iowa and Nebraska inspections handled by Thea.
- Structural inspections and re-inspections bookable. All other inspection types go to Thea.
- For expedited report, schedule an event in Mike's and inspector's calendars for 5 pm on the day of inspection, noting expedited report and OID number.
Affiliations
- Affiliate of the Rocky Mountain Chapter of the American Society of Home Inspectors.
- Licensed structural engineers in Colorado.
Access Procedures
- Homeowner or buyer's agent must provide access.
- Avoid contacting listing agents directly unless instructed.
- If scheduling a buyer's inspection, buyer's agent present.
- If homeowner schedules, homeowner present.
- If buyer schedules, notify realtor so they can provide information or be present.
- No removals permitted, only visual inspections.
- Pass Nebraska/Iowa calls to Thea for tracking.
- Must add notes for engineer regarding "issues". If mileage fee, include the number in parenthesis in notes below inspection fee.
Additional Notes
- Stephen does not do manufactured homes.
- No engineer inspects Mobile Homes.
- Modular homes are considered manufactured homes.
- Manufactured Homes: Prefabricated, factory-built structures on a permanently attached chassis.
- Verbal quotes only; do not send quote e-mails.
- Do not need agent office information if homeowner/buyer books. Gather agent info and buyer info if agent books.
- Important to ask a lot of questions to determine type of appointment needed. Please refer to Explanation of Services. If callers mention design or construction, pass the call to Thea.
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Description
This quiz provides an overview of Coyle Inspection Engineers, including their history, fees, scheduling, and affiliations. Test your knowledge on crucial facts such as their founding year and service details.
