Coyle Info Site Quiz

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the proper procedure for contacting Mike regarding an inspection?

  • Send a message through the company website
  • Email Mike directly
  • Contact Thea first (correct)
  • Call Mike's personal phone number

Compared to other inspectors, how does Mike's base fee typically compare?

  • Slightly lower
  • Higher (correct)
  • About the same
  • Significantly lower

In what year was Coyle Inspection Engineers established?

  • 1980
  • 1990 (correct)
  • 2000
  • 1995

Which of the following days are not available for appointments with Coyle Inspection Engineers?

<p>Saturday and Sunday (C)</p> Signup and view all the answers

With which organization is Coyle Inspection Engineers affiliated?

<p>ROCKY MOUNTAIN CHAPTER of the AMERICAN SOCIETY OF HOME INSPECTORS (C)</p> Signup and view all the answers

Who is responsible for providing access to the property for inspections?

<p>The homeowner or buyer's agent (A)</p> Signup and view all the answers

What should a buyer do after scheduling an inspection?

<p>Inform their realtor (D)</p> Signup and view all the answers

When booking for a buyer, who should you speak to for access?

<p>The buyer's agent (D)</p> Signup and view all the answers

Why should you avoid involving the listing agent when scheduling an inspection?

<p>It is generally discouraged unless instructed. (B)</p> Signup and view all the answers

What is recommended when speaking to a homeowner about access?

<p>Have them present for the access. (B)</p> Signup and view all the answers

What type of mask must everyone present during an inspection wear?

<p>A KN95, N95, or well-fitting surgical mask (D)</p> Signup and view all the answers

What should be done if a caller needs a certified inspection report for the city?

<p>Pass the request to Thea (C)</p> Signup and view all the answers

What is the range of fees mentioned for a repair design?

<p>$850-$1500 (B)</p> Signup and view all the answers

Which inspections can be scheduled directly without involving Thea?

<p>Structural inspections or re-inspections of repaired items (A)</p> Signup and view all the answers

What must callers be informed about when booking an inspection?

<p>The need for everyone present to wear a mask (B)</p> Signup and view all the answers

How should additional fees for construction inspections be conveyed?

<p>They are fixed at $375 each (B)</p> Signup and view all the answers

What is required if the city demands more than an opinion report?

<p>A repair design drawing by Mike (A)</p> Signup and view all the answers

What should be done with notes regarding inspection issues?

<p>Include them for the engineer regarding the specific issues (B)</p> Signup and view all the answers

What is the fee structure for inspecting both sides of a duplex?

<p>Full price for one side and half price for the second side. (A)</p> Signup and view all the answers

What action should be taken if a customer in Nebraska or Iowa calls?

<p>Email Thea as they are tracking those calls. (B)</p> Signup and view all the answers

What is true about the structural inspections performed?

<p>They are purely visual and cursory without removal of objects. (D)</p> Signup and view all the answers

What should be done when providing a verbal quote to a caller?

<p>Select the inspector and inform the caller of the quote. (A)</p> Signup and view all the answers

What is the additional cost associated with a re-inspection?

<p>$100 expedited report fee. (D)</p> Signup and view all the answers

What applies when inspecting modular homes?

<p>They are classified as manufactured homes and follow the same rules. (C)</p> Signup and view all the answers

What should be done if someone plans to attend an inspection?

<p>Inform them the inspection will take approximately an hour. (C)</p> Signup and view all the answers

What must be done before scheduling an inspection design repair?

<p>Conduct an opinion report inspection first. (B)</p> Signup and view all the answers

What are the acceptable forms of communication for quotes?

<p>Verbal quotes only. (A)</p> Signup and view all the answers

Which is NOT a required item when a homeowner schedules an appointment?

<p>Agent's office information. (B)</p> Signup and view all the answers

When a contractor calls to schedule a structural inspection, what information must be gathered?

<p>Caller's name, relationship to property, phone number, property address, and the service needed. (D)</p> Signup and view all the answers

After gathering the necessary information from a contractor, what is the immediate next step?

<p>Pass the collected information on to Thea via Email. (B)</p> Signup and view all the answers

According to the procedures, who handles the scheduling for a standard structural inspection?

<p>The scheduling is generally managed by Thea after the initial contact. (A)</p> Signup and view all the answers

When does the process for booking a structural inspection differ from the standard procedure?

<p>When scheduling is requested for a duplex. (A)</p> Signup and view all the answers

What is a primary reason for gathering the relationship of the caller to the property?

<p>To understand their legal standing and reason to be involved with the property. (B)</p> Signup and view all the answers

Flashcards

What is Coyle Inspection Engineers?

Coyle Inspection Engineers is a company founded by Michael D. Coyle in 1990. The company has completed over 25,000 home inspections.

Who is the contact person for Coyle Inspection Engineers?

You must contact Thea for all communications related to Coyle Inspection Engineers. Do not directly reach out to Mike.

What kind of engineers work for Coyle Inspection Engineers?

Coyle Inspection Engineers offers inspections performed by licensed structural engineers in Colorado.

What is Coyle Inspection Engineers affiliated with?

Coyle Inspection Engineers are affiliated with the Rocky Mountain Chapter of the American Society of Home Inspectors.

Signup and view all the flashcards

What days are inspections not available?

Coyle Inspection Engineers does not offer inspections on Saturdays or Sundays.

Signup and view all the flashcards

Involving the listing agent in access for inspections

You should typically try to arrange access to the property for inspections without involving the listing agent unless instructed by the agent or the client.

Signup and view all the flashcards

Who to contact for inspection access

If you are scheduling an inspection for a buyer, coordinate with their agent to be present for access. If you are dealing with the homeowner, have them be there for access.

Signup and view all the flashcards

What to say to a buyer who schedules an inspection

When a buyer schedules an inspection, you should kindly inform them that their realtor needs to be notified as they will be responsible for either contacting you with the inspection details or being present during the inspection.

Signup and view all the flashcards

Who is responsible for coordinating inspection details or being present?

When a buyer schedules an inspection, you should ask them to inform their realtor as they will be responsible for coordinating the inspection details or being present.

Signup and view all the flashcards

Communicate with the buyer's agent for inspection logistics

When a buyer schedules an inspection, you should inform them to contact their real estate agent for communication and access arrangements.

Signup and view all the flashcards

Mask requirement for inspections

All inspections require a mask for everyone present due to COVID-19 safety protocols.

Signup and view all the flashcards

Inspection Report Purpose

Coyle Inspection Engineers provides opinions or certified reports, not official city documents. If the city requires a certified report, a design drawing is needed.

Signup and view all the flashcards

Who schedules the inspection?

The person scheduling the inspection can be the buyer, seller, or homeowner, regardless of who books the appointment.

Signup and view all the flashcards

Quoting Inspections

When quoting an inspection, use Mike Coyle's higher pricing until the client makes payment.

Signup and view all the flashcards

Determining Appointment Type

The appointment type depends on the client's needs. If they discuss design or construction, pass the call to Thea. Book if it's a structural inspection or a re-inspection of previously repaired items.

Signup and view all the flashcards

Notes for Engineer

Add notes for the engineer about any issues and include the mileage fee (if any) in the notes section.

Signup and view all the flashcards

Payment Collection

Collect payment at the time of scheduling. No exceptions.

Signup and view all the flashcards

Repair Design Pricing

For repair design pricing, inform the client that the fee is $800-$1500, and additional construction inspections are $375 each.

Signup and view all the flashcards

Opinion Report

A pre-inspection report conducted by Coyle Inspection Engineers to assess a property's structural integrity and identify potential issues.

Signup and view all the flashcards

Structural Inspection

A visual and cursory inspection of a property's structure, focusing on the overall integrity and potential issues. It does not involve removing furniture or fixtures.

Signup and view all the flashcards

Manufactured Home

A property built in a factory on a non-removable chassis, transported to the site for installation. Examples include Mobile Homes and Modular Homes.

Signup and view all the flashcards

Re-Inspection

A request for a re-inspection of a property following a previous inspection, usually due to changes or further investigation.

Signup and view all the flashcards

Expedited Report

An additional fee of $100 is added to the inspection cost for a faster turnaround time on the inspection report.

Signup and view all the flashcards

Detached Structures

A stand-alone structure separate from the main dwelling, often garages or sheds.

Signup and view all the flashcards

Detached Structure Fee

The cost for inspecting detached structures is $175 per structure, in addition to the main dwelling's inspection fee.

Signup and view all the flashcards

Thea's Schedule Holds

The schedule for each inspector is set, but appointments can be booked over existing holds on the calendar if there are no notes indicating it is reserved for a specific client.

Signup and view all the flashcards

Inspection Quotes

A verbal quote is provided to the client based on the type of inspection and selected inspector. The quote is not sent via email.

Signup and view all the flashcards

Inspection Access

Coyle Inspection Engineers inspectors do not perform any demolition or removal work to access areas during inspections. The inspection remains visual and cursory.

Signup and view all the flashcards

Duplex Inspection

To schedule a duplex inspection, follow a different process. Contact Thea for information and scheduling.

Signup and view all the flashcards

Pricing and Scheduling

If a client is unsure about pricing or scheduling, direct them to Thea via email or text.

Signup and view all the flashcards

Appointment Booking

When a client needs a structural inspection or a re-inspection of previously repaired items, you can schedule the appointment. For design or construction services, direct them to Thea.

Signup and view all the flashcards

Gather Information

Gather all the necessary information from the caller, including their name, relationship to the property, phone number, property address, and what they need done. Pass this information to Thea for scheduling or quoting.

Signup and view all the flashcards

Study Notes

Communication Protocol

  • All communications regarding Coyle Inspection Engineers must go through Thea.
  • For commercial, construction, contractor, or remodel calls, pass to Thea, even if a structural inspection/opinion report is requested.
  • If the call is regarding a home lost in the Marshall Fire, direct them to the Coyle website for scheduling and payment.
  • For contractor calls, email Thea with the caller's name, relationship to the property, phone number, property address, and their needs. Use the SMS template to confirm pricing and scheduling. This applies to all contractor calls, including those needing structural inspections/reports. Do not schedule duplexes through this process.
  • Duplices require a special procedure.

Inspector Fees

  • Mike's base fee is higher than other inspectors.
  • Quote with Mike's pricing initially; revert to quoting if no payment.
  • Detached Structures: $175 each. Additional $175 fee required if only detached structure needs inspection.
  • Repair design: $800-$1500, plus $375 for each additional construction inspection. Must schedule opinion report first.
  • Duplexes: Full price based on sq ft for first unit; half price for second unit if both are inspected.
  • Re-inspections: Add $100 expedite report fee collected at the time of booking.

Company History

  • Coyle Inspection Engineers was founded in 1990 by Michael D. Coyle.
  • They have performed over 25,000 inspections.

Scheduling

  • No Saturday or Sunday appointments.
  • Mask Requirement: KN95, N95, or well-fitting surgical masks required for all attendees.
  • Allow up to 2 hours for inspections; clients should arrive within 30 minutes of scheduled start time.
  • Collect payment at the time of scheduling.
  • Determine caller's state and client type.
  • Inspections are not for obtaining a city letter.
  • Reports: Stamped and signed by Mike Coyle, considered certified opinions.
  • Require repair design drawing for certified inspection reports by the city; may take 2 weeks. Iowa and Nebraska inspections handled by Thea.
  • Structural inspections and re-inspections bookable. All other inspection types go to Thea.
  • For expedited report, schedule an event in Mike's and inspector's calendars for 5 pm on the day of inspection, noting expedited report and OID number.

Affiliations

  • Affiliate of the Rocky Mountain Chapter of the American Society of Home Inspectors.
  • Licensed structural engineers in Colorado.

Access Procedures

  • Homeowner or buyer's agent must provide access.
  • Avoid contacting listing agents directly unless instructed.
  • If scheduling a buyer's inspection, buyer's agent present.
  • If homeowner schedules, homeowner present.
  • If buyer schedules, notify realtor so they can provide information or be present.
  • No removals permitted, only visual inspections.
  • Pass Nebraska/Iowa calls to Thea for tracking.
  • Must add notes for engineer regarding "issues". If mileage fee, include the number in parenthesis in notes below inspection fee.

Additional Notes

  • Stephen does not do manufactured homes.
  • No engineer inspects Mobile Homes.
  • Modular homes are considered manufactured homes.
  • Manufactured Homes: Prefabricated, factory-built structures on a permanently attached chassis.
  • Verbal quotes only; do not send quote e-mails.
  • Do not need agent office information if homeowner/buyer books. Gather agent info and buyer info if agent books.
  • Important to ask a lot of questions to determine type of appointment needed. Please refer to Explanation of Services. If callers mention design or construction, pass the call to Thea.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

More Like This

colle 3-UE2
45 questions

colle 3-UE2

DelicateWombat avatar
DelicateWombat
Cole's Journey in Touching Spirit Bear
19 questions
Cole's Journey of Healing
10 questions

Cole's Journey of Healing

ResponsiveKazoo9793 avatar
ResponsiveKazoo9793
Use Quizgecko on...
Browser
Browser