Corendon Airlines SOPs Quiz

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Questions and Answers

What defines the critical phases of flight?

Only the descent and arrival phases

The taxi, take-off, climb, descent, and landing phases (correct)

Only the take-off and landing phases

The entire duration of the flight

What is meant by a Sterile Flight Deck?

A time during flight when flight crew must avoid distractions (correct)

A specific part of the aircraft dedicated to crew members

A designated time for passenger services

A period when cabin crew can freely communicate with flight crew

When does the sterile flight deck phase commence after departure?

Immediately after take-off regardless of altitude

At cruising altitude only

When the aircraft lands

When the aircraft engines start and reaches 10,000 feet (correct)

During critical phases of flight, what activities are crew members allowed to perform?

Only activities critical to the safe operation of the aircraft Signup and view all the answers

Which of the following phases is NOT included in the critical phases of flight?

Cruising altitude Signup and view all the answers

What should cabin crew report during the taxi phase?

Cabin secure and emergency situations Signup and view all the answers

Which of the following situations does NOT need to be reported during landing?

Cabin secure Signup and view all the answers

What action should be taken if cabin crew need to report an abnormal situation during a sterile flight deck phase?

Press '222' and then '5' to report to the PIC Signup and view all the answers

Which abnormal situation must be reported to the flight crew during take-off?

Burning smell in the cabin Signup and view all the answers

What is the consequence of cabin crew communicating with each other during the sterile flight deck phase?

It is forbidden except in emergencies Signup and view all the answers

Which of the following is NOT listed as requiring immediate reporting to the flight deck?

Normal passenger complaints Signup and view all the answers

When should cabin crew report an in-flight emergency?

During any phase including cruise level Signup and view all the answers

What indicates that cabin crew should communicate an emergency situation during the sterile flight deck phase?

Presence of smoke inside the cabin Signup and view all the answers

What should be included in the Inflight Accident-Medical Incident Form regarding passengers?

Detailed description of the event and involved passengers Signup and view all the answers

What is the first action to take if a passenger's pulse and respiration stops?

Inform the PIC immediately Signup and view all the answers

If a doctor is available on board, what should the cabin crew do?

Wait for instructions from the doctor Signup and view all the answers

What action should cabin crew take if medical help is not available after a passenger's death is confirmed?

Secure the deceased with seatbelts and cover with a blanket Signup and view all the answers

What should be included in the normal procedures for cabin crew when there is an incapacitated crew member?

Surveillance of the passenger compartment and lavatories Signup and view all the answers

What is the role of CCM1 when an SCCM becomes incapacitated?

To identify themselves to the PIC as the next qualified member Signup and view all the answers

What information is the SCCM NOT authorized to write in the In-flight Accident/Incident Report?

The death certificate for the passenger Signup and view all the answers

How should the cabin crew position the deceased passenger?

Upright sitting position, secured with a seatbelt Signup and view all the answers

In the event that there is no other SCCM available on the flight, who will assume responsibilities?

The PIC will assign the next most suitably qualified cabin crew member Signup and view all the answers

What critical information should be collected regarding the deceased passenger's condition before death?

Signs and symptoms shown by the passenger Signup and view all the answers

Which of the following is NOT considered a normal procedure in cabin crew operations with an incapacitated member?

Implementing emergency descent without notifying crew Signup and view all the answers

What is a primary reason for covering a deceased passenger with a blanket?

To help the passenger look like they are resting Signup and view all the answers

When changing seating positions due to an incapacitated crew member, what must happen?

The PIC should be informed of changing conditions Signup and view all the answers

What must be taken into account in case of an emergency descent caused by a fire?

The procedure may vary depending on the event causing it Signup and view all the answers

During familiarization or line check flights, what is the status of cabin crew candidates?

They can only be considered as ABPs Signup and view all the answers

Which of the following scenarios requires the application of emergency procedures?

Medical emergencies or bomb threats Signup and view all the answers

What is the minimum requirement for cabin crew when the number of passengers exceeds 50?

One cabin crew member for every 50 passengers Signup and view all the answers

Which of the following must occur if a cabin crew member is reduced due to unforeseen circumstances?

All left stations must remain occupied Signup and view all the answers

What action must the senior cabin crew member (SCCM) perform before boarding when the number of cabin crew is reduced?

Perform a pre-boarding safety briefing Signup and view all the answers

What must be ensured regarding electrical power before boarding if the number of cabin crew is reduced?

It must be confirmed available in the aircraft Signup and view all the answers

In the event of passenger reseating due to reduced cabin crew, which factor must be taken into account?

Available doors and exits must be considered Signup and view all the answers

If a left-hand station cannot be occupied because of technical issues, what should the PIC do?

Take action as per the Minimum Equipment List (MEL) Signup and view all the answers

What is required if the number of passengers must be reduced due to limited cabin crew?

Able-bodied passengers must be selected and briefed Signup and view all the answers

What is the responsibility of the cabin crew member occupying the left station if the number of crew is reduced?

To also be responsible for the opposite exit Signup and view all the answers

What must be done if a bassinet does not fit into the overhead bin?

It shall be labelled with a tag and sent to the cargo compartment. Signup and view all the answers

What is the rule regarding seating infants in exit row seats?

Infants cannot be seated at exit row seats. Signup and view all the answers

What procedure should be followed if a passenger is traveling with two children under 2 years of age?

The passenger must inform Corendon Airlines and may require a paid escort. Signup and view all the answers

Why should minors not be allowed to play or wander around in the aircraft aisle?

In case of turbulence or decompression, it could lead to injuries. Signup and view all the answers

How many infant belts and life vests are available on the aircraft compared to the number of passenger seats?

10% of the number of passenger seats. Signup and view all the answers

What should be done if a minor's seat belt cannot be securely tightened?

The minor’s back should be padded with a soft item. Signup and view all the answers

What is the regulation regarding the presence of infants in passenger service units during decompression?

Only one infant is allowed per row due to oxygen mask availability. Signup and view all the answers

What should be done with hot beverages served to child passengers?

They should only be served to the adult with a warning. Signup and view all the answers

Study Notes

Standard Operating Procedures (SOPs)

Corendon Airlines uses SOPs for various procedures
These procedures cover different aspects of flight operations, from communication to passenger handling
The SOPs are organized in chapters, each covering a specific area
Critical phases of flight, sterile flight deck, communication between flight deck and cabin, reporting emergencies, and handling various passenger categories are covered
Ground operations and unforeseen circumstances are also addressed in the SOPs

Communication

Flight and cabin crew communicate using interphone, PA, aural signals, and illuminated warnings
Specific call-outs and commands are used for communication
During critical flight phases, communication is limited to ensure safety

Critical Flight Phases

Phases like taxi, takeoff, climb, descent, final approach, missed approach, landing, and landing roll are included in critical flight phases
During these phases, flight crew focus on their duties to prevent distraction from non-flight related matters
Cabin crew has restricted communication during these phases, except for safety or security-related matters

Passenger Handling

SOPs contain procedures for handling different types of passengers
Special categories of passengers (SCP) like passengers with reduced mobility, those needing supplementary oxygen. and unaccompanied minors are covered
Rules and procedures for handling potentially threatening passengers, such as those inadmissible in a country, deportees, or those in custody, are detailed
Procedures for handling passengers with injuries or illnesses
Procedures for handling passengers who are incapacitated
Procedures involving passengers with emotional support or service animals are specified in the documents
Rules relating to passenger baggage and cargo are included in SOPs

Dangerous Goods

Corendon adheres to IATA Dangerous Goods regulations.
Procedures for handling and transporting dangerous goods are detailed
Rules regarding the carriage of restricted goods by passengers, and for handling potentially dangerous goods by cabin crew are stipulated

Other Procedures

Standard procedures for the door operations of the aircraft
Procedures involving cabin crew seating regulations
Emergency procedures and safety equipment checks during various flight phases including takeoffs and landings
Cabin cleaning, fire prevention, and aircraft disinfection procedures
Procedures for pre-flight briefing
Procedures regarding passenger announcements, including the announcement formats and timing are detailed

Additional Information

The documents also include procedures for boarding procedures, end of boarding, designated exits, and cabin crew stations and the necessary information regarding these procedures
Additional operational information and post-pandemic procedures are also outlined, ensuring the SOPs are adaptable to changing circumstances

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Description

Test your knowledge on the Standard Operating Procedures (SOPs) used by Corendon Airlines. This quiz covers important topics such as communication methods, critical flight phases, and passenger handling. Understand how these procedures ensure safety and efficiency in operations.