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What is the primary purpose of control within an enterprise?
What is the primary purpose of control within an enterprise?
How is feedback significant in the control process?
How is feedback significant in the control process?
In what way does control contribute to management functions?
In what way does control contribute to management functions?
Which statement best describes the nature of control?
Which statement best describes the nature of control?
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Which of the following is NOT a characteristic of control?
Which of the following is NOT a characteristic of control?
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What is the definition of management according to Henry Fayol?
What is the definition of management according to Henry Fayol?
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What is the definition of management according to Koontz and O’Donnel?
What is the definition of management according to Koontz and O’Donnel?
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Which of the following are the salient characteristics of management? (Select all that apply)
Which of the following are the salient characteristics of management? (Select all that apply)
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Which of the following are the three scientific characteristics of ‘science’?
Which of the following are the three scientific characteristics of ‘science’?
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Which of the following are the three important characteristics of ‘art’?
Which of the following are the three important characteristics of ‘art’?
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Management is both a science and an art.
Management is both a science and an art.
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Which of the following are the five basic functions of management? (Select all that apply)
Which of the following are the five basic functions of management? (Select all that apply)
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Define planning.
Define planning.
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Define controlling.
Define controlling.
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Which of the following are the 14 principles of management according to Henri Fayol? (Select all that apply)
Which of the following are the 14 principles of management according to Henri Fayol? (Select all that apply)
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The terms ‘management’ and ‘administration’ are used synonymously.
The terms ‘management’ and ‘administration’ are used synonymously.
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Which of the following are the three levels of management?
Which of the following are the three levels of management?
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Define ‘Manager’.
Define ‘Manager’.
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What are the three broad headings of Henry Mintzberg’s managerial roles?
What are the three broad headings of Henry Mintzberg’s managerial roles?
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What are the three types of managerial skills identified by Robert L. Katz?
What are the three types of managerial skills identified by Robert L. Katz?
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What is the definition of ‘bureaucracy’?
What is the definition of ‘bureaucracy’?
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What is the definition of ‘scientific management’?
What is the definition of ‘scientific management’?
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What are Taylor’s five principles of scientific management?
What are Taylor’s five principles of scientific management?
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What is the definition of ‘administrative management’?
What is the definition of ‘administrative management’?
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Henri Fayol believed that ‘satisfactory outcomes were unavoidable with proper management techniques and scientific forecasts’
Henri Fayol believed that ‘satisfactory outcomes were unavoidable with proper management techniques and scientific forecasts’
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What are the six activities Henri Fayol divided business operations into?
What are the six activities Henri Fayol divided business operations into?
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The theory of administrative management criticized the classical theorists on several grounds.
The theory of administrative management criticized the classical theorists on several grounds.
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What are the three viewpoints incorporated in the classical theory of management?
What are the three viewpoints incorporated in the classical theory of management?
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The neo-classical theory of management focused on the industrial human dimension.
The neo-classical theory of management focused on the industrial human dimension.
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What are the four basic tenets of the neoclassical or human relations approach?
What are the four basic tenets of the neoclassical or human relations approach?
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What are the Hawthorne studies?
What are the Hawthorne studies?
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What did the Hawthorne studies indicate about the impact of human factors on worker productivity?
What did the Hawthorne studies indicate about the impact of human factors on worker productivity?
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What is the definition of ‘management by objectives’?
What is the definition of ‘management by objectives’?
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Management by objectives (MBO) was first outlined by Peter Drucker in his book, ‘The Effective Executive’.
Management by objectives (MBO) was first outlined by Peter Drucker in his book, ‘The Effective Executive’.
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What are the four phases of the management by objectives (MBO) process?
What are the four phases of the management by objectives (MBO) process?
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Management by objectives (MBO) emphasizes on the participation in setting goals that are tangible, verifiable and measurable.
Management by objectives (MBO) emphasizes on the participation in setting goals that are tangible, verifiable and measurable.
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What are the four major components of a system?
What are the four major components of a system?
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What are the characteristics of the contingency school of management?
What are the characteristics of the contingency school of management?
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The organization’s work flow is built around a network of relationships between authority and responsibilities.
The organization’s work flow is built around a network of relationships between authority and responsibilities.
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The aim of organizing is to create a systemic structure within which managers and others are performing their roles.
The aim of organizing is to create a systemic structure within which managers and others are performing their roles.
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What are two sub-processes of the organizing process?
What are two sub-processes of the organizing process?
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The need for integration occurs because it is important to bring all the distinct units together, otherwise they would remain separated and fragmented.
The need for integration occurs because it is important to bring all the distinct units together, otherwise they would remain separated and fragmented.
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What are the five benefits of organization?
What are the five benefits of organization?
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What are the five steps in setting standards?
What are the five steps in setting standards?
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What are the three steps involved in the control process?
What are the three steps involved in the control process?
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The second step in the control process is to measure the performance and compare it with the predetermined standards.
The second step in the control process is to measure the performance and compare it with the predetermined standards.
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What are the three actions involved in taking corrective action?
What are the three actions involved in taking corrective action?
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What are the four types of responsibility centers?
What are the four types of responsibility centers?
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The central control of cash enables the use of a smaller cash balance than would be the case if each business unit held cash balances sufficient to provide the required buffer for the unevenness of cash inflows and cash outflows.
The central control of cash enables the use of a smaller cash balance than would be the case if each business unit held cash balances sufficient to provide the required buffer for the unevenness of cash inflows and cash outflows.
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For the purposes of assessing the efficiency of inventories, inventories should be priced at normal or average cost, if the business unit can influence the payment period allowed by creditors.
For the purposes of assessing the efficiency of inventories, inventories should be priced at normal or average cost, if the business unit can influence the payment period allowed by creditors.
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The strategic planning is an excellent resource for management preparation and education; it gives the managers an ability to think about plans and their execution.
The strategic planning is an excellent resource for management preparation and education; it gives the managers an ability to think about plans and their execution.
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Budgeting is used to establish cohesion between an organization’s various departments and emphasizes their interdependence.
Budgeting is used to establish cohesion between an organization’s various departments and emphasizes their interdependence.
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Variance analysis is a systematic assessment of variances in an effort to provide managers with valuable knowledge for effectiveness calculation and performance enhancement.
Variance analysis is a systematic assessment of variances in an effort to provide managers with valuable knowledge for effectiveness calculation and performance enhancement.
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A favorable variance indicates an efficiency and an unfavorable variance indicates the inefficiency of an organization.
A favorable variance indicates an efficiency and an unfavorable variance indicates the inefficiency of an organization.
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The incentive compensation system is an important mechanism encouraging and motivating the managers to achieve the objectives of an organization.
The incentive compensation system is an important mechanism encouraging and motivating the managers to achieve the objectives of an organization.
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What are the four key elements of the management by objectives (MBO) process?
What are the four key elements of the management by objectives (MBO) process?
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Strategies describe the general direction in which an organization plans to move to attain its objectives.
Strategies describe the general direction in which an organization plans to move to attain its objectives.
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The logic for linking controls to strategy is based on the need for different task priorities.
The logic for linking controls to strategy is based on the need for different task priorities.
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Nonprofit organization managers are responsible for designing a proper management control system to ensure resource utilization is effective and efficient.
Nonprofit organization managers are responsible for designing a proper management control system to ensure resource utilization is effective and efficient.
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Professional service organizations have a high reliance on tangible assets.
Professional service organizations have a high reliance on tangible assets.
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The aim of a management control system is to ensure that all actions are consistent with the plan.
The aim of a management control system is to ensure that all actions are consistent with the plan.
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Planning is required at the outset of the management process.
Planning is required at the outset of the management process.
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What are the five elements of the mechanism of international regulation?
What are the five elements of the mechanism of international regulation?
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Control systems are designed to gather and use data to assess the performance of various organisational resources.
Control systems are designed to gather and use data to assess the performance of various organisational resources.
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The time rate of change does not affect the accuracy of control systems.
The time rate of change does not affect the accuracy of control systems.
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The control system should be designed to be sensitive enough to point out deviations from plans immediately.
The control system should be designed to be sensitive enough to point out deviations from plans immediately.
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Control systems should be formal and objective.
Control systems should be formal and objective.
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The control system should be built into the organizational structure.
The control system should be built into the organizational structure.
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The control system should be economical to operate.
The control system should be economical to operate.
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A control system should give due allowance for factors or variables which cannot be controlled.
A control system should give due allowance for factors or variables which cannot be controlled.
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A control system should be understandable to those whose performance is sought to be regulated.
A control system should be understandable to those whose performance is sought to be regulated.
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The responsibility accounting is a system of accounting where an organization’s different sections, divisions and departments are set up as ‘Responsibility Centres.’
The responsibility accounting is a system of accounting where an organization’s different sections, divisions and departments are set up as ‘Responsibility Centres.’
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Budgeting is a statement of anticipated results during a designated time period expressed in financial and non-financial terms.
Budgeting is a statement of anticipated results during a designated time period expressed in financial and non-financial terms.
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A management information system (MIS) is defined as the assemblage of facilities and personnel for collecting, processing, storing, retrieving and transmitting information that is required by one or more managers in the performance of their functions.
A management information system (MIS) is defined as the assemblage of facilities and personnel for collecting, processing, storing, retrieving and transmitting information that is required by one or more managers in the performance of their functions.
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Management audit is defined as systematic evaluation of the functioning, performance and effectiveness of management of an organisation.
Management audit is defined as systematic evaluation of the functioning, performance and effectiveness of management of an organisation.
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The control system should be flexible and forward looking.
The control system should be flexible and forward looking.
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A profit center is an organization segment whose manager is responsible for both income and costs.
A profit center is an organization segment whose manager is responsible for both income and costs.
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Study Notes
Control in Management
- Control is exercised using a plan as a basis.
- Control is not the opposite of freedom; it's based on facts and figures.
- Control aims to achieve and maintain acceptable productivity from all enterprise resources.
- Control focuses on results, not on individuals.
- Control corrects situations, not reprimands people.
- Information or feedback guides control.
- Feedback helps managers see if operations align with plans and standards, identifying areas needing improvement.
- Control involves frequent review of performance standards and results, potentially leading to changes within management functions.
- Control is a dynamic, ongoing process.
- Control includes constant analysis.
- Control helps to ensure order and discipline in an organization.
- Control aids in determining the accuracy of established standards.
- Managers, at all levels, need to perform control functions.
- Control helps improve employee motivation.
- Control helps optimize resource utilization.
- Control can be a tool for identifying potential problems early.
- Control can improve efficiency.
- Control can improve effectiveness.
- A control system should be consistent with the organization's structure and reflect relationships between different levels (horizontal and vertical).
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Description
Explore the essential principles of control within management. This quiz will cover how control is implemented using plans, emphasizes results over individuals, and relies on feedback for improvement. Understand the dynamic nature of control and its role in maintaining productivity across resources.
