Contrasting Selling and Marketing Concepts by Narjes Haj Salem
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Questions and Answers

Which concept emphasizes that companies should consider consumers’ wants, the company’s requirements, consumers’ long‐run interests, and society’s long‐run interests?

  • Societal Marketing Concept (correct)
  • Marketing Concept
  • Profit Maximization Concept
  • Selling Concept

What is the main focus of the production concept in marketing?

  • Quality and innovation
  • Availability and affordability (correct)
  • Customer satisfaction and relationships
  • Promotion and hard selling

What are the elements of the marketing mix (four Ps)?

  • Customer value, societal benefit, promotion, and place
  • Quality, affordability, customer satisfaction, and value
  • Innovation, relationships, hard selling, and availability
  • Product, price, promotion, and place (correct)

What is the purpose of Customer Relationship Management (CRM) in marketing?

<p>To build and maintain profitable customer relationships (B)</p> Signup and view all the answers

What is the definition of marketing myopia?

<p>Focusing more on specific products than on the benefits and experiences produced. (C)</p> Signup and view all the answers

In the context of a market, what do exchanges refer to?

<p>Obtaining a desired object from someone by offering something in return. (B)</p> Signup and view all the answers

What is the purpose of market segmentation in a customer value-driven marketing strategy?

<p>To decide which customers to serve and how to bring them value. (A)</p> Signup and view all the answers

What is the role of marketing management according to the text?

<p>Choosing target markets and building profitable relationships with them. (B)</p> Signup and view all the answers

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