Contemporary Management Overview

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson
Download our mobile app to listen on the go
Get App

Questions and Answers

What is the primary purpose of management within an organization?

  • To ensure employee satisfaction
  • To increase market share
  • To efficiently utilize organizational resources to achieve goals (correct)
  • To enhance customer relationships

Which of the following would NOT be considered a primary responsibility of managers?

  • Setting organizational goals
  • Strategic planning
  • Developing marketing campaigns (correct)
  • Resource allocation

What do managers use to achieve organizational goals effectively?

  • Emotional intelligence
  • Technological innovations
  • Internal marketing strategies
  • Organizational resources (correct)

Which of the following best describes the importance of management in an organization?

<p>To align resources with strategic objectives (A)</p> Signup and view all the answers

What is the first step in the planning process?

<p>Deciding which goals the organization will pursue (A)</p> Signup and view all the answers

What does organizing involve in a management context?

<p>Structuring working relationships among employees (B)</p> Signup and view all the answers

Which of the following best describes organizational structure?

<p>A formal system of task and reporting relationships (C)</p> Signup and view all the answers

What is a key feature of the leading function in management?

<p>Articulating a clear vision for the organization (D)</p> Signup and view all the answers

Which is NOT a component of the planning process?

<p>Determining the organizational structure (A)</p> Signup and view all the answers

In leading, which skill is important for managers to have?

<p>Power to influence and persuade others (A)</p> Signup and view all the answers

What is the purpose of setting organizational goals?

<p>To guide the planning and resource allocation process (A)</p> Signup and view all the answers

How can a manager improve customer satisfaction according to the organizing task?

<p>By working closely with their team (D)</p> Signup and view all the answers

What does organizational performance measure?

<p>The efficiency and effectiveness of resource usage (C)</p> Signup and view all the answers

How did Satya Nadella impact Microsoft through his corporate mission revision?

<p>Improved employee morale and product quality (C)</p> Signup and view all the answers

Which scenario best illustrates efficiency?

<p>UPS drivers leaving truck doors open to reduce delivery times (A)</p> Signup and view all the answers

What is meant by effectiveness in an organization?

<p>How well an organization meets its goals (B)</p> Signup and view all the answers

What is one economic benefit of becoming a good manager?

<p>A median wage of $99,310 in the United States (C)</p> Signup and view all the answers

What does studying management in school provide for individuals?

<p>Exposure to lessons learned by others (D)</p> Signup and view all the answers

Which of the following is NOT a reason to study management?

<p>Learning theories that apply only to large corporations (C)</p> Signup and view all the answers

What percentage growth rate in job openings for general managers is projected between now and 2026?

<p>5% to 9% (B)</p> Signup and view all the answers

What is the primary function of managers in an organization?

<p>To supervise the use of an organization's resources to meet its goals (A)</p> Signup and view all the answers

Which of the following describes the four principal managerial tasks?

<p>Planning, organizing, leading, and controlling (A)</p> Signup and view all the answers

What is one reason why managers are divided into different departments?

<p>To perform tasks more efficiently and effectively (D)</p> Signup and view all the answers

Which level of management is primarily responsible for strategic decision-making?

<p>Top-level management (C)</p> Signup and view all the answers

How does globalization affect management practices?

<p>It creates a need for managers to adapt to international markets. (B)</p> Signup and view all the answers

What does controlling in management refer to?

<p>Monitoring and adjusting organizational performance (B)</p> Signup and view all the answers

Which of the following is NOT considered a resource in an organization?

<p>Employee opinions (B)</p> Signup and view all the answers

What challenge do managers face in the competitive global environment?

<p>Adapting to rapid technological advancements (C)</p> Signup and view all the answers

Flashcards

What is management?

The process of planning, organizing, leading, and controlling resources to achieve organizational goals efficiently and effectively.

Why is management important?

Managers are crucial for organizational success by using resources wisely to achieve objectives.

What does a manager do?

Managers set goals, create strategies, and allocate resources to achieve them.

What is the difference between efficiency and effectiveness?

Efficiency is minimizing waste and maximizing output, while effectiveness focuses on achieving desired results.

Signup and view all the flashcards

What are organizational resources?

Organizational resources include human capital, technology, finances, and more.

Signup and view all the flashcards

How do managers use organizational resources?

By effectively managing these resources, managers ensure the organization can achieve its objectives.

Signup and view all the flashcards

How does a manager lead a team?

Managers strive to create a harmonious and productive work environment by directing and motivating their team.

Signup and view all the flashcards

What does control mean in management?

Monitoring progress, evaluating performance, and making adjustments are key aspects of control for managers.

Signup and view all the flashcards

Planning

The process of setting goals and deciding how to achieve them. It involves identifying objectives, developing strategies, and creating action plans to achieve organizational success.

Signup and view all the flashcards

Organizing

The process of arranging resources and tasks to effectively achieve planned goals. It involves structuring organizational relationships, assigning responsibilities, and ensuring efficient coordination.

Signup and view all the flashcards

Leading

The process of inspiring and motivating individuals and teams to work together towards achieving goals. It involves communicating effectively, fostering teamwork, and providing guidance and direction.

Signup and view all the flashcards

Controlling

The process of monitoring progress, measuring results, and taking corrective actions to ensure that plans are executed effectively and goals are met. It involves setting performance standards, evaluating performance, and taking steps to improve efficiency.

Signup and view all the flashcards

Top Management

The highest level in the organizational hierarchy, responsible for setting long-term strategic goals, making major decisions, and overseeing the overall direction of the organization.

Signup and view all the flashcards

Middle Management

The middle level in the organizational hierarchy, responsible for implementing top management's strategies, translating goals into operational plans, and supervising lower-level managers.

Signup and view all the flashcards

First-Line Management

The lowest level in the organizational hierarchy, directly responsible for supervising employees, assigning tasks, and ensuring the day-to-day operations of the organization run smoothly.

Signup and view all the flashcards

Human Skills

These skills involve the ability to understand and effectively manage people. It includes communicating, motivating, leading, and resolving conflicts.

Signup and view all the flashcards

Efficiency

A measure of how well resources are used to achieve a goal.

Signup and view all the flashcards

Effectiveness

A measure of how appropriate an organization's goals are and how well those goals are achieved.

Signup and view all the flashcards

Organizational Performance

A measure of how well managers use resources to satisfy customers and achieve goals.

Signup and view all the flashcards

Learning from Others

The lessons managers learn from the experiences of others.

Signup and view all the flashcards

Economic Benefits of Management

The financial benefits of becoming a skilled manager.

Signup and view all the flashcards

Management Applications in Everyday Life

Applying management principles to situations outside of work.

Signup and view all the flashcards

What does it mean to achieve high performance?

The process of using resources efficiently and effectively to achieve organizational goals.

Signup and view all the flashcards

What is a corporate mission?

A company's core purpose and objectives.

Signup and view all the flashcards

Organizational Structure

The formal system of tasks and reporting relationships used to coordinate and motivate individuals to work towards common organizational goals.

Signup and view all the flashcards

Vision

A clear and concise statement about the desired future state of an organization.

Signup and view all the flashcards

Four Tasks of Management

The four key functions of management that include planning, organizing, leading, and controlling.

Signup and view all the flashcards

Resource Allocation

The allocation of resources, particularly human resources, to ensure efficient and effective work.

Signup and view all the flashcards

Study Notes

Introduction to Management

  • Course title: Contemporary Management
  • Authors: Gareth R. Jones, Jennifer M. George
  • Edition: Eleventh
  • Instructors: Dr. Yomna Sameer, Dr. Ola Wazir

Assessment

  • Case Presentation (In Class): 5%
  • In Class Assignment: 5%
  • Project Phase 1: 5%
  • Project Phase 2: 5%
  • Project Presentation: 5%
  • Quizzes (2 Quizzes): 10%
  • Midterm Exam: 25%
  • Final Exam: 40%

Winter 2024 Semester Plan

  • Detailed schedule listing lectures, chapters, tutorials, and related readings for each week.
  • Includes specific dates and times for lectures and tutorials
  • Shows what material will be covered each week

Learning Objectives

  • Objective 1: Describe management, its importance, managerial roles, and effective resource utilization for achieving organizational goals.
  • Objective 2: Differentiate and explain the importance of planning, organizing, leading, and controlling, and how these managerial tasks influence organizational performance.
  • Objective 3: Differentiate between different management levels, outlining tasks and responsibilities for each level within an organizational hierarchy.
  • Objective 4: Explain managerial skill divisions and their rationale for departmentation to maximize efficiency and effectiveness..
  • Objective 5: Describe major changes in contemporary management practices and how globalization and advanced information technology play a part.
  • Objective 6: Discuss significant challenges managers currently face in a highly competitive global economy.

What is Management?

  • Organizations: Groups of people working together to coordinate actions and achieve various goals.
  • Managers: Responsible for overseeing the use of organizational resources to meet company goals.
  • Management: Encompasses planning, organizing, leading, and controlling of resources to effectively and efficiently achieve company goals.
  • Resources: Include people (skills, know-how, experience), machinery, raw materials, IT, patents, financial capital, loyal customers, and employees.
  • Example of a resource allocation strategy: Microsoft improving its corporate mission to align with technological advancements.
  • Efficiency: Effective use of resources.
  • Effectiveness: Achieving appropriate goals successfully

Achieving High Performance: A Manager's Goal

  • Organizational performance: Measure of how efficiently and effectively managers use resources to meet customer and organizational goals.
  • Example: Microsoft's revised mission statement impacting employee morale, product quality, and stock market value.
  • Efficiency example: UPS optimizing delivery times by adjusting truck door usage.
  • Effectiveness example: Microsoft restructuring to lessen competition issues and improve employee morale.

Management Tasks

  • Planning: Deciding on organizational goals, strategies, and resource allocation to accomplish those goals.
  • Organizing: Structuring task and reporting relationships to coordinate and motivate workers toward organizational goals.
  • Leading: Motivating and coordinating individuals to achieve organizational objectives using personality, power, influence, persuasion and communication.
  • Controlling: Evaluating effectiveness and success of organizational goals and using feedback to adjust as needed.

Figure 1.1

  • Visual representation of efficiency and effectiveness in organizations
  • Illustrates how differing combinations of efficient and effective practices impact organizational performance.

Why Study Management?

  • Personal Experience: Learning from personal experiences and those of others.
  • Economic Benefits: High earning potential for managers compared to other positions.
  • Non-work Benefits: Applying management principles in non-work situations.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Related Documents

More Like This

Use Quizgecko on...
Browser
Browser