Contactless Transactions and Card Payment Devices Quiz
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Questions and Answers

What is the purpose of inserting the CVV2?

  • To initiate the settlement process
  • To print the customer copy of the draft
  • To confirm the cancellation of a transaction
  • To provide security code for the transaction (correct)
  • When should you press the F2 button for inserting TIP?

  • After the merchant copy prints for cardholder to sign
  • After the settlement process is completed
  • After each transaction (correct)
  • After the transaction amount is validated
  • What should you do if you want to reprint the merchant copy of a transaction?

  • Wait for the terminal to print the report with the caption 'SETTLE SUCCESS'
  • Select option 4-DETAIL REPORT and press ENTER
  • Press the key (F3) and select REPRINT (correct)
  • Press F2 and select REFUND
  • What is the correct sequence to turn off DHCP and insert line information for Ethernet configuration?

    <p>Press Function, enter 98, enter Password 300421, select Control Panel, Terminal Settings, Comm means, Ethernet, turn off DHCP, insert line information, press Exit, save changes</p> Signup and view all the answers

    How should you initiate the communication test function?

    <p>Press F and O, then press Enter</p> Signup and view all the answers

    What is the correct method to reboot the machine?

    <p>Simultaneously hold the Yellow Key and the Dot (full stop/period)</p> Signup and view all the answers

    When obtaining the Static Line information from the merchant, what should the IP DNS Secondary address be left at?

    <p>0.0.0.0</p> Signup and view all the answers

    What should be done if a transaction pauses because the chip couldn't be read?

    <p>Clean the machine and card, if it still doesn't work, replace the machine</p> Signup and view all the answers

    What should be done in case of a manual transaction error when trying to input a card manually?

    <p>Check if the card is restricted to card present or if the merchant has the offline feature</p> Signup and view all the answers

    What should be packed in the event of any merchant issue?

    <p>Credit card rolls, imprints, card cleaners, covers</p> Signup and view all the answers

    How can the Canisters loaded be checked?

    <p>By dual currency once the account number has been used</p> Signup and view all the answers

    What should be done if there is no Closed soc slot (meaning all machines are not working)?

    <p>Inform miss flor about the issue</p> Signup and view all the answers

    What is the purpose of pressing yellow + period (.) simultaneously on the Ingenico POS for reboot?

    <p>To turn off the POS system</p> Signup and view all the answers

    What does MCC stand for in the context of POS systems?

    <p>Merchant Category Code</p> Signup and view all the answers

    What does MDR refer to in the payment processing context?

    <p>Merchant Discount Rate</p> Signup and view all the answers

    What is the purpose of the APN in the POS system configuration?

    <p>Access point network</p> Signup and view all the answers

    True or false: The transaction must be less than 500.00 in order to proceed with the contactless payment?

    <p>False</p> Signup and view all the answers

    True or false: When inserting TIP, the password 'xxxx' must be entered to proceed?

    <p>True</p> Signup and view all the answers

    True or false: The VOID function can only be performed after the transaction has been settled?

    <p>False</p> Signup and view all the answers

    True or false: The merchant must press the ENTER button to print the customer copy of the draft after a few seconds?

    <p>False</p> Signup and view all the answers

    True or false: The CVV2 is a 3-digit security code that can be found on the back of the card?

    <p>False</p> Signup and view all the answers

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