21 Questions
What is the purpose of inserting the CVV2?
To provide security code for the transaction
When should you press the F2 button for inserting TIP?
After each transaction
What should you do if you want to reprint the merchant copy of a transaction?
Press the key (F3) and select REPRINT
What is the correct sequence to turn off DHCP and insert line information for Ethernet configuration?
Press Function, enter 98, enter Password 300421, select Control Panel, Terminal Settings, Comm means, Ethernet, turn off DHCP, insert line information, press Exit, save changes
How should you initiate the communication test function?
Press F and O, then press Enter
What is the correct method to reboot the machine?
Simultaneously hold the Yellow Key and the Dot (full stop/period)
When obtaining the Static Line information from the merchant, what should the IP DNS Secondary address be left at?
0.0.0.0
What should be done if a transaction pauses because the chip couldn't be read?
Clean the machine and card, if it still doesn't work, replace the machine
What should be done in case of a manual transaction error when trying to input a card manually?
Check if the card is restricted to card present or if the merchant has the offline feature
What should be packed in the event of any merchant issue?
Credit card rolls, imprints, card cleaners, covers
How can the Canisters loaded be checked?
By dual currency once the account number has been used
What should be done if there is no Closed soc slot (meaning all machines are not working)?
Inform miss flor about the issue
What is the purpose of pressing yellow + period (.) simultaneously on the Ingenico POS for reboot?
To turn off the POS system
What does MCC stand for in the context of POS systems?
Merchant Category Code
What does MDR refer to in the payment processing context?
Merchant Discount Rate
What is the purpose of the APN in the POS system configuration?
Access point network
True or false: The transaction must be less than 500.00 in order to proceed with the contactless payment?
False
True or false: When inserting TIP, the password 'xxxx' must be entered to proceed?
True
True or false: The VOID function can only be performed after the transaction has been settled?
False
True or false: The merchant must press the ENTER button to print the customer copy of the draft after a few seconds?
False
True or false: The CVV2 is a 3-digit security code that can be found on the back of the card?
False
Test your knowledge of contactless transactions, card payment devices, and transaction procedures with this quiz. Familiarize yourself with the functions of contactless card antennas, printers, and key operations in a transaction menu.
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