Consumer Spending and Natural Environment Quiz
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Questions and Answers

Which level of planning focuses on delineated product groups that operate on a clearly definable market?

  • Concern-/company level
  • SBU-level
  • Product/market-combinations (correct)
  • Strategic planning process

What is a mission statement?

  • A statement of the organization's profit goals
  • A statement of the organization's assets and competencies
  • A statement of the organization's purpose (correct)
  • A statement of the organization's marketing plans

Which of the following best describes marketing?

  • The process of selling products and generating profits
  • The process of satisfying existing customer demand
  • The process of engaging customers and creating customer value (correct)
  • The process of stimulating customer input

According to the text, how should a mission statement be defined?

<p>Based on customer needs (D)</p> Signup and view all the answers

Which of the following is NOT true about marketing?

<p>Marketing is only about selling products (C)</p> Signup and view all the answers

According to the text, how is value created in marketing?

<p>Value is created through co-creation between supplier and consumer (D)</p> Signup and view all the answers

Which of the following is NOT a component of the business portfolio?

<p>Marketing mix (A)</p> Signup and view all the answers

Portfolio analysis is a major activity in strategic planning where management evaluates the __________ that make up the company.

<p>Products (C)</p> Signup and view all the answers

Strategic business units can be a:

<p>All of the above (D)</p> Signup and view all the answers

The BCG growth-share matrix is designed to help with long-term strategic planning by reviewing a company's portfolio of products and deciding where to invest, discontinue, or develop products.

<p>True (A)</p> Signup and view all the answers

Which of the following is NOT a component of the macroenvironment in marketing management?

<p>Competitors (D)</p> Signup and view all the answers

Which group influences a company's ability to obtain funds?

<p>Financial publics (C)</p> Signup and view all the answers

Which market type consists of individuals and households buying goods and services for personal consumption?

<p>Consumer markets (A)</p> Signup and view all the answers

Which generation is the most financially strapped generation?

<p>Millennials (D)</p> Signup and view all the answers

Which one of these is NOT an element of a modern marketing system?

<p>Customers (B)</p> Signup and view all the answers

Which marketing management orientation focuses on improving production and distribution efficiency when demand is greater than supply?

<p>Production (production concept) (D)</p> Signup and view all the answers

What does CRM stand for?

<p>Customer Relationship Management (A)</p> Signup and view all the answers

What does CLV stand for?

<p>Customer Lifetime Value (A)</p> Signup and view all the answers

Which tool can help you analyze what your company does best now, and devise a successful strategy for the future?

<p>SWOT analysis (C)</p> Signup and view all the answers

What does the PDCA cycle stand for?

<p>Plan-Do-Check-Act (B)</p> Signup and view all the answers

What does ROMI stand for?

<p>Return on Marketing Investment (D)</p> Signup and view all the answers

What does CLV stand for?

<p>Customer Lifetime Value (A)</p> Signup and view all the answers

Which one of the following is a reason for market segmentation?

<p>To divide a market into smaller segments with distinct needs, characteristics, or behaviors (B)</p> Signup and view all the answers

What is the definition of environmental sustainability?

<p>Meeting present needs without compromising the ability of future generations to meet their needs (B)</p> Signup and view all the answers

What is cause-related marketing?

<p>A commercial activity whereby companies and non-profit organizations form an alliance to market an image, product, or service (A)</p> Signup and view all the answers

What is the most dramatic force in changing the marketplace?

<p>Technological advancements (B)</p> Signup and view all the answers

According to the text, what are the four requirements for effective segmentation?

<p>Geographic segmentation, demographic segmentation, psychographic segmentation, behavioral segmentation (C)</p> Signup and view all the answers

What factors influence the profitability of an industry or market according to Porter's five forces model?

<p>Intensity of competition among existing firms, threat of potential entrants, substitute products, bargaining power of customers, bargaining power of suppliers (D)</p> Signup and view all the answers

What is the main difference between undifferentiated marketing and differentiated marketing?

<p>Undifferentiated marketing targets the whole market with one offer, while differentiated marketing targets several different market segments (B)</p> Signup and view all the answers

What are the four factors that determine the attractiveness of market segments in the market targeting process?

<p>Segment size and growth, segment structural attractiveness, company objectives and resources, segment accessibility (C)</p> Signup and view all the answers

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