12.6

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Questions and Answers

What is the primary focus of segmenting consumers by 'benefits sought'?

  • The qualities and advantages consumers expect to receive. (correct)
  • The geographic location of consumers.
  • The demographic characteristics of consumers.
  • The volume of product purchased.

How do marketers utilize 'product usage rate' in market segmentation?

  • To categorize consumers into heavy, medium, and light users. (correct)
  • To determine the most effective pricing strategy.
  • To assess the environmental impact of product consumption.
  • To identify consumer brand preferences.

What does the 80/20 principle state in the context of product usage rate?

  • 80% of product development should focus on the top 20 most profitable products.
  • 80% of a product's revenue comes from 20% of its buyers. (correct)
  • 80% of a company's marketing budget should target 20% of its customer base.
  • 80% of customer service inquiries come from 20% of customers.

How do marketers typically use insights gained from the 80/20 principle?

<p>To direct most of their marketing efforts toward their heaviest users. (C)</p>
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What does product-related segmentation by brand loyalty involve?

<p>Dividing customers based on the degree to which they recognize, prefer, and insist on a particular brand. (A)</p>
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What is a primary challenge associated with psychographic classifications, compared to demographic classifications?

<p>Demographic classifications are relatively easy to identify and measure. (D)</p>
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What are AIO statements used for in marketing research?

<p>To develop psychographic profiles of consumers. (D)</p>
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What is the purpose of firms using the data generated from psychographic studies?

<p>To tailor the marketing process. (B)</p>
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What is the definition of 'lifestyle' in the context of marketing and consumer behavior?

<p>The sum of a person's needs, preferences, motives, attitudes, social habits, and cultural background. (B)</p>
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How has the use of social media platforms influenced the relationship between music artists and their fans?

<p>Social media artists have bypassed traditional marketing channels. (A)</p>
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What demographic trend is leading marketers in the travel and leisure industries to focus on baby boomers?

<p>A significant portion of the population in Canada and the United States will be 55 or older. (B)</p>
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How are retailers responding to the increasing number of children being raised in a gender-neutral manner?

<p>By releasing gender-neutral clothing lines and removing gender labels. (A)</p>
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Chris Pegula created 'Diaper Dude' bags primarily because he noticed what trend?

<p>The diaper bags had a certain sense of style geared towards women. (D)</p>
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What is the primary focus of demographic segmentation?

<p>Various demographic characteristics. (B)</p>
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Which of the following is classified as a demographic measure?

<p>Income. (D)</p>
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What is the main idea behind geographic segmentation?

<p>Dividing a market into similar groups on the basis of their locations. (A)</p>
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Why might marketers increase the marketing of snow blowers to consumers living in winter areas?

<p>Those who live in areas where winter is more severe are more likely to buy ice scrappers, snow shovels, and snow blowers. (B)</p>
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Market segmentation is best described as:

<p>The process of defining and subdividing a large market into identifiable segments with similar characteristics, needs or wants. (B)</p>
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Which of the criteria below is used by marketers to determine the types of product development?

<p>Income level. (D)</p>
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When Amazon acquired Whole Foods, what was a key alignment in their market segmentation strategies?

<p>The acquisition allowed Amazon to reach millions of affluent Whole Foods customers in dense urban areas. (C)</p>
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Flashcards

Benefits Sought Segmentation

Divides consumer market into groups based on qualities and benefits people look for in goods/services.

Product Usage Rate Segmentation

Categorizes consumers by the amount of the product they buy and use.

80/20 Principle

80% of product's revenues come from 20% of its buyers.

Brand Loyalty Segmentation

Divides customers based on their degree of recognition, preference, and insistence on a brand.

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Psychographic Segmentation

Divides consumer markets into groups with similar psychological characteristics, values, and lifestyles.

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AIO Statements

Relates to people's attitudes, interests, and opinions.

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Demographic Segmentation

Separates markets based on common demographic or socioeconomic characteristics.

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Geographic Segmentation

Dividing a market into similar groups on the basis of their locations.

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Market Segmentation

Process of defining and subdividing a large, heterogeneous market into specific and identifiable segments.

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