28 Questions
What is the primary objective of the Right to Safety?
To safeguard consumers against goods and services
What is the primary purpose of the Right to Information?
To ensure consumers are informed and not misled
What is the significance of the Right to Redress?
It ensures consumers have the right to be compensated for low-quality products
What is the main benefit of the Right to Education?
It ensures consumers have the skills needed to be informed
What is the primary purpose of the Right to Representation?
To enable consumers to participate in the formulation of policies
What is one of the responsibilities of business organizations to the government?
Assisting in implementing socio-economic development policies
What is one of the ways business organizations can help the government?
By exporting goods to foreign markets
Why does the government require foreign currency earned by business organizations?
To import valuable and important products
Why is it important for business organizations to comply with environmental regulations?
To protect the environment
What is one of the accountabilities of business organizations to the government?
To complete government contracts promptly
What is an example of unethical behavior in business?
Use of defective weighing scales to tamper with the weight of goods
What is the primary purpose of due process in employment?
To protect the employee's right to a fair termination process
What is the term for the physical environment and procedures that affect an employee's work?
Working Conditions
What is the primary goal of enforcing anti-discrimination policies in the workplace?
To prevent discrimination based on certain characteristics
What is the term for the employee's right to be protected from job-related hazards?
Employee Safety
What is the primary purpose of providing workers' compensation insurance?
To compensate employees for work-related injuries or illnesses
What is the responsibility of a business in terms of time and quality of work?
To complete the work in time and maintain a high level of quality of work
Why is it important to maintain long-term stability with suppliers?
To have pay back good value, quality, and reliability
What is the most common form of unethical practice committed by suppliers?
Bribery
What is the responsibility of a commercial organization towards the government?
To contribute funds to the government during emergencies and natural calamities
Why should businesses select suppliers with discernment?
To select suppliers with legal compliance, quality control, and environmental conservation
What is the importance of paying on time to suppliers?
To ensure a stable and long-term relationship with suppliers
What is a consequence of bribery?
Awarding of contracts to suppliers of inferior products or services
What is an ethical practice to address bribery?
Being monetarily responsible
What is a responsibility of business towards the community and society?
Spending a part of profits towards civic and educational facilities
Why is it important for a company to maintain a positive public image?
To attract new clients
What is a consequence of bribery on employee morale?
Negative effect on employee morale
What is a benefit of considering public input?
Gain insight from customers
Test your knowledge of the eight basic rights that customers are entitled to, including the right to safety, information, choice, and more. Understand the principles that protect consumers from unfair practices and ensure they make informed decisions.
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