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Questions and Answers
What are some relief options available to consumers in case of a product defect or service failure?
What are some relief options available to consumers in case of a product defect or service failure?
Consumers can seek remedies such as refund, replacement, repair, or compensation for damages.
What are the steps that consumers can take to resolve a dispute with a company?
What are the steps that consumers can take to resolve a dispute with a company?
Consumers can start by contacting the company's customer service, escalating the complaint to a higher level if necessary, and if all else fails, they can consider filing a complaint with a consumer protection agency or seeking legal advice.
What are the key principles of consumer protection?
What are the key principles of consumer protection?
The key principles of consumer protection include the right to safety, the right to be informed, the right to choose, the right to be heard, the right to redress, and the right to consumer education.
What are some common types of remedies available to consumers?
What are some common types of remedies available to consumers?
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What are the responsibilities of businesses in providing relief to consumers?
What are the responsibilities of businesses in providing relief to consumers?
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