Consumer Rights and Business Ethics Quiz

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Questions and Answers

How should businesses treat consumer feedback as part of their social responsibilities?

  • Actively seek and consider consumer feedback for improvement (correct)
  • Dismiss consumer feedback as irrelevant
  • Manipulate consumer feedback for marketing purposes
  • Avoid acknowledging consumer feedback

What is one of the key aspects of social responsibilities towards consumers?

  • Ignoring consumer feedback
  • Maximizing profits at all costs
  • Exaggerating product benefits
  • Ensuring product safety and quality (correct)

What is the ethical approach towards advertising and marketing in relation to social responsibilities?

  • Providing accurate and truthful information to consumers (correct)
  • Exaggerating product benefits to attract more customers
  • Using deceptive tactics to increase sales
  • Ignoring regulations and guidelines for advertising

What is the main reason for Corning's expansion of manufacturing capacity for optical cable?

<p>To meet the increasing demand for fiber service from AT&amp;T (B)</p> Signup and view all the answers

What is the expected impact of the new facility in Arizona on job creation?

<p>Adding approximately 250 jobs (B)</p> Signup and view all the answers

What has been the total investment by Corning in fiber and cable manufacturing since 2020?

<p>More than $500 million (D)</p> Signup and view all the answers

What is Corning's position in the optical communications industry?

<p>The world leader in passive optical communications (C)</p> Signup and view all the answers

What is driving the multi-year wave of growth for fiber-based networks?

<p>Public and private investments in broadband, 5G, and the cloud (D)</p> Signup and view all the answers

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Study Notes

Consumer Feedback and Social Responsibilities

  • Businesses should actively seek and effectively respond to consumer feedback as it shapes product improvement and service enhancement, thus showcasing accountability and engagement.
  • Understanding and integrating consumer feedback fosters loyalty and trust while reflecting a commitment to ethical practices.

Key Aspect of Social Responsibilities Towards Consumers

  • One critical aspect involves ensuring product safety and quality, prioritizing consumer welfare and maintaining transparency in communications and business practices.

Ethical Approach to Advertising and Marketing

  • Ethical advertising must avoid deception and ensure honesty, providing consumers with clear and truthful information to make informed purchasing decisions.
  • Marketing strategies should prioritize respect for the consumer’s intelligence and autonomy, avoiding manipulative tactics.

Corning's Expansion of Manufacturing Capacity

  • The primary reason for Corning's expansion in optical cable manufacturing is to meet the growing demand for high-speed internet infrastructure, propelled by increased digital connectivity needs.

Expected Impact of New Facility in Arizona

  • The new manufacturing facility in Arizona is anticipated to create over 1,000 jobs, contributing to local employment and economic growth.

Total Investment by Corning in Fiber and Cable Manufacturing

  • Since 2020, Corning has made a total investment exceeding $1 billion in its fiber and cable manufacturing operations, reflecting a strong commitment to expanding its capabilities.

Corning's Position in the Optical Communications Industry

  • Corning solidifies its role as a leader in the optical communications industry, recognized for its innovative solutions and extensive product offerings.

Growth Drivers for Fiber-Based Networks

  • The multi-year growth wave for fiber-based networks is driven by increased demand for bandwidth from industries such as telecommunications, data centers, and smart city developments, necessitating robust infrastructure advancements.

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