Consumer Rights and Business Ethics Quiz
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Questions and Answers

How should businesses treat consumer feedback as part of their social responsibilities?

  • Actively seek and consider consumer feedback for improvement (correct)
  • Dismiss consumer feedback as irrelevant
  • Manipulate consumer feedback for marketing purposes
  • Avoid acknowledging consumer feedback
  • What is one of the key aspects of social responsibilities towards consumers?

  • Ignoring consumer feedback
  • Maximizing profits at all costs
  • Exaggerating product benefits
  • Ensuring product safety and quality (correct)
  • What is the ethical approach towards advertising and marketing in relation to social responsibilities?

  • Providing accurate and truthful information to consumers (correct)
  • Exaggerating product benefits to attract more customers
  • Using deceptive tactics to increase sales
  • Ignoring regulations and guidelines for advertising
  • What is the main reason for Corning's expansion of manufacturing capacity for optical cable?

    <p>To meet the increasing demand for fiber service from AT&amp;T</p> Signup and view all the answers

    What is the expected impact of the new facility in Arizona on job creation?

    <p>Adding approximately 250 jobs</p> Signup and view all the answers

    What has been the total investment by Corning in fiber and cable manufacturing since 2020?

    <p>More than $500 million</p> Signup and view all the answers

    What is Corning's position in the optical communications industry?

    <p>The world leader in passive optical communications</p> Signup and view all the answers

    What is driving the multi-year wave of growth for fiber-based networks?

    <p>Public and private investments in broadband, 5G, and the cloud</p> Signup and view all the answers

    Study Notes

    Consumer Feedback and Social Responsibilities

    • Businesses should actively seek and effectively respond to consumer feedback as it shapes product improvement and service enhancement, thus showcasing accountability and engagement.
    • Understanding and integrating consumer feedback fosters loyalty and trust while reflecting a commitment to ethical practices.

    Key Aspect of Social Responsibilities Towards Consumers

    • One critical aspect involves ensuring product safety and quality, prioritizing consumer welfare and maintaining transparency in communications and business practices.

    Ethical Approach to Advertising and Marketing

    • Ethical advertising must avoid deception and ensure honesty, providing consumers with clear and truthful information to make informed purchasing decisions.
    • Marketing strategies should prioritize respect for the consumer’s intelligence and autonomy, avoiding manipulative tactics.

    Corning's Expansion of Manufacturing Capacity

    • The primary reason for Corning's expansion in optical cable manufacturing is to meet the growing demand for high-speed internet infrastructure, propelled by increased digital connectivity needs.

    Expected Impact of New Facility in Arizona

    • The new manufacturing facility in Arizona is anticipated to create over 1,000 jobs, contributing to local employment and economic growth.

    Total Investment by Corning in Fiber and Cable Manufacturing

    • Since 2020, Corning has made a total investment exceeding $1 billion in its fiber and cable manufacturing operations, reflecting a strong commitment to expanding its capabilities.

    Corning's Position in the Optical Communications Industry

    • Corning solidifies its role as a leader in the optical communications industry, recognized for its innovative solutions and extensive product offerings.

    Growth Drivers for Fiber-Based Networks

    • The multi-year growth wave for fiber-based networks is driven by increased demand for bandwidth from industries such as telecommunications, data centers, and smart city developments, necessitating robust infrastructure advancements.

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    Description

    Test your knowledge on social responsibilities towards consumers with this quiz. Explore key aspects such as ethical advertising, consumer feedback, and business conduct towards consumers. Evaluate your understanding of how businesses should uphold their social responsibilities in relation to consumer rights and ethical marketing practices.

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