5 Questions
Who administers the protection of consumer rights in India?
The Consumer Protection Act, 2019
What is consumer protection?
The practice of safeguarding buyers of goods and services against unfair practices in the market.
What is the purpose of the Consumer Protection Act, 2019?
To replace the Consumer Protection Act, 1986 and incorporate provisions for modern and technology-dependent consumers.
What are some challenges faced by modern and technology-dependent consumers?
Unfair practices by sellers, manufacturers, service providers, etc. violating their consumer rights.
What has the Digital Age brought in terms of commerce and customer expectations?
Digitisation, easy access, a large variety of choices, convenient payment mechanisms, and improved services.
Test your knowledge on the Consumer Protection Act, 2019 with this quiz. Learn about the rights and remedies available to consumers and how to protect yourself against unfair practices in the market.
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