Consumer Market Segmentation: Baby Boomers

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Questions and Answers

What is perceptual mapping?

  • A method of displaying product prices in relation to quality
  • A means of graphing product sales data
  • Displaying the location of products in customers' minds (correct)
  • A technique for analyzing customer demographics

What are some of the bases for positioning a product?

  • Price and quantity sold
  • Product packaging and promotion
  • Product feature, customer benefit, and price (correct)
  • Product user personality and user demographics

How does the price and quality positioning base work?

  • It promotes a fixed price for all products
  • It stresses high price as a signal of quality (correct)
  • It focuses on competitive product pricing
  • It emphasizes low price as a sign of poor quality

What does the use or application positioning base focus on?

<p>Stressing uses or applications for the product (B)</p> Signup and view all the answers

Which positioning base focuses on a personality or type of user?

<p>Product user (A)</p> Signup and view all the answers

Why is high price sometimes used as a positioning strategy?

<p>To signal high quality (C)</p> Signup and view all the answers

What is the main purpose of perceptual mapping?

<p>To locate products in customers' minds (C)</p> Signup and view all the answers

How does the use or application positioning base effectively position a product?

<p>By emphasizing uses or applications for the product (B)</p> Signup and view all the answers

What does the price and quality positioning base emphasize when promoting low price?

<p>An indication of value (C)</p> Signup and view all the answers

What is the main focus of the product user positioning base?

<p>Focusing on the personality or type of user (C)</p> Signup and view all the answers

Why is the choice of segmentation bases crucial?

<p>To avoid lost sales and missed profit opportunities (D)</p> Signup and view all the answers

What is the current trend in segmenting most markets?

<p>Using more rather than fewer variables for segmentation (B)</p> Signup and view all the answers

What is the key to identifying bases for segmentation?

<p>Creating substantial and measurable segments (C)</p> Signup and view all the answers

What is a disadvantage of multiple-variable segmentation?

<p>It is often harder to use than single-variable segmentation (A)</p> Signup and view all the answers

How does the size of individual segments change as the number of segmentation bases increases?

<p>The size of individual segments decreases (D)</p> Signup and view all the answers

What is a challenge related to usable secondary data in multiple-variable segmentation?

<p>Usable secondary data are rarely available (D)</p> Signup and view all the answers

What is the multisegment targeting strategy?

<p>Choosing multiple well-defined market segments and developing a distinct marketing mix for each (C)</p> Signup and view all the answers

What should firms do before deciding to use the multisegment targeting strategy?

<p>Compare the benefits and costs of multisegment targeting to those of undifferentiated and concentrated targeting (C)</p> Signup and view all the answers

What are some advantages of multisegment targeting?

<p>May lead to greater sales volume, higher profits, larger market share, and economies of scale in manufacturing and marketing (A)</p> Signup and view all the answers

What is one of the disadvantages of multisegment targeting?

<p>Potential for cannibalization, which occurs when sales of a new product cut into sales of a firm’s existing products (B)</p> Signup and view all the answers

Flashcards

Perceptual Mapping

Displaying the location of products or brands in customers' minds, often on a graph.

Bases for Positioning

Product feature, customer benefit, price, use or application, product user, product class, competitor, or emotion.

Price/Quality Positioning (High Price)

This strategy emphasizes that a high price signals high quality to consumers.

Use or Application Positioning

Focuses on communicating the specific uses or applications of a product to appeal to target customers.

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Product User Positioning

This positioning base centers on the personality or type of consumer who typically uses the product.

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High Price Positioning Strategy

High price can signal quality, exclusivity, or superior value to customers.

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Purpose of Perceptual Mapping

To understand how consumers perceive their brand relative to competitors.

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Effective Positioning: Use/Application

Effectively positions a product by highlighting its various uses or applications to target consumers.

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Price/Quality: Low Price Emphasis

It stresses quality at a reasonable cost, appealing to value-conscious customers.

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Product User Positioning Focus

Concentrates on a specific type or profile of user, creating a connection.

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Crucial Choice: Segmentation Bases

To ensure marketing efforts are efficient by effectively reaching relevant consumer groups.

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Current Trend: Market Segmentation

More variables allows for a more precise understanding of the consumer.

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Key to Segmentation Bases

Creating segments that are large enough to be profitable and can be measured.

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Disadvantage: Multiple-Variable Segmentation

Less secondary data available, and can be more complex to implement.

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Segment Size with Increased Bases

The individual segments become smaller.

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Challenge: Secondary Data

Relevant secondary data are often not available.

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Multisegment Targeting

A strategy selecting two or more well-defined market segments and creating a specific marketing mix for each.

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Considerations for Multisegment Targeting

Compare costs/benefits vs. undifferentiated & concentrated targeting.

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Advantages: Multisegment Targeting

Higher sales, profits, market share, and scale economies.

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Disadvantage: Potential Cannibalization

The introduction of a new product reduces the sales of existing products.

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Study Notes

Markets and Market Segments

  • A market consists of people or organizations with needs or wants and the ability and willingness to buy.
  • All four characteristics (needs or wants, ability, willingness, and buying power) must be present for a market to exist.

Bases for Segmenting Consumer Markets

  • Age Segmentation:
    • Generation Z: born 1995-2015, want to work for their success, believe brands need to be real, and have their own rules for social media.
    • Millennials: born 1980-1994, idealistic and pragmatic, technology-proficient, value trustworthiness, creativity, and authenticity.
    • Generation Xers: born 1965-1979, stuck between supporting aging parents and young children, best-educated generation, disloyal to brands, and skeptical of big business.
    • Baby Boomers: born 1946-1964, outspend average consumers, living longer, healthier, and more active lives, and spend money to maintain vitality.
    • Silent Generation: born before 1946, cautious, hardworking, and disciplined, value economic resources, and may require product modifications.

Other Segmentation Bases

  • Gender Segmentation: women drive 70% of purchases of consumer goods in Malaysia, companies traditionally targeting women now target men, and vice versa.
  • Income Segmentation: income level influences consumers' wants and determines their buying power.

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