Podcast
Questions and Answers
What is the key difference between wants and needs in the consumer decision process?
What is the key difference between wants and needs in the consumer decision process?
Answer hidden
What is a characteristic of functional needs in the consumer decision process?
What is a characteristic of functional needs in the consumer decision process?
Answer hidden
In the consumer decision process, what distinguishes psychological needs from functional needs?
In the consumer decision process, what distinguishes psychological needs from functional needs?
Answer hidden
What type of risk involves concerns about potential harm or injury resulting from using a product or service?
What type of risk involves concerns about potential harm or injury resulting from using a product or service?
Answer hidden
Consumers with an internal locus of control tend to prefer what type of information from marketers?
Consumers with an internal locus of control tend to prefer what type of information from marketers?
Answer hidden
In the decision-making process, what does the retrieval set refer to?
In the decision-making process, what does the retrieval set refer to?
Answer hidden
How do marketers overcome the challenge of understanding consumer purchasing decisions?
How do marketers overcome the challenge of understanding consumer purchasing decisions?
Answer hidden
Why do marketers rely on principles and theories from sociology and psychology?
Why do marketers rely on principles and theories from sociology and psychology?
Answer hidden
What is the relationship between the perceived benefits and costs in the context of consumers' information search?
What is the relationship between the perceived benefits and costs in the context of consumers' information search?
Answer hidden
How do novelty and complexity of a product or service influence consumers' information search process?
How do novelty and complexity of a product or service influence consumers' information search process?
Answer hidden
How does the level of involvement in a purchase decision affect consumers' willingness to search for information?
How does the level of involvement in a purchase decision affect consumers' willingness to search for information?
Answer hidden
How can a brand's presence in a consumer's evoked set influence their purchase likelihood?
How can a brand's presence in a consumer's evoked set influence their purchase likelihood?
Answer hidden
