Podcast
Questions and Answers
What is the next step for a consumer whose debt rearrangement application is refused by a debt counsellor?
What is the next step for a consumer whose debt rearrangement application is refused by a debt counsellor?
- Seek assistance from a credit provider
- Reapply to the debt counsellor with new information
- Contact a credit bureau to dispute the information
- Apply to the Tribunal to review the decision (correct)
How often can a person inspect their credit record for free?
How often can a person inspect their credit record for free?
- Once a year (correct)
- Every 6 months
- Every 2 years
- At any time
What is a key requirement for credit providers before granting credit?
What is a key requirement for credit providers before granting credit?
- The credit provider must assess the consumer's understanding of the credit risks and costs (correct)
- The consumer must have a credit insurance policy
- The consumer must have a good payment history
- The consumer must have a minimum income level
What is a consumer's right regarding credit marketing practices?
What is a consumer's right regarding credit marketing practices?
When must a credit provider disclose information to determine affordability?
When must a credit provider disclose information to determine affordability?
What is the time frame for a credit bureau to remove adverse information after a debt is settled?
What is the time frame for a credit bureau to remove adverse information after a debt is settled?
What is the consequence of not fully and truthfully answering requests for information by a credit provider?
What is the consequence of not fully and truthfully answering requests for information by a credit provider?
What is the purpose of a clearance certificate?
What is the purpose of a clearance certificate?
Where can a consumer not be contacted for credit marketing purposes?
Where can a consumer not be contacted for credit marketing purposes?
What is a consumer's right regarding their credit record?
What is a consumer's right regarding their credit record?