Podcast
Questions and Answers
What information are online traders required to provide customers with?
What information are online traders required to provide customers with?
- Product description, prices, delivery schedule, accepted payment methods, warranty details
- Product description, prices, delivery charges, payment methods, return information (correct)
- Product reviews, average rating, shipping options, payment security details, refund policy
- Product size, color options, delivery times, payment security, return policy
Within what timeframe can a customer cancel an order for physical products and get a full refund?
Within what timeframe can a customer cancel an order for physical products and get a full refund?
- Within 21 days of placing the order
- Up to 30 days from the date of ordering the products
- Within 7 days of placing the order
- Up to 14 days from the date of receiving the products (correct)
What happens if a customer downloads digital content?
What happens if a customer downloads digital content?
- They can return the content for a full refund within 7 days
- They can only request a partial refund
- They have 30 days to change their mind
- They are not entitled to cancel their order (correct)
What does the Data Protection Act 1998 aim to control?
What does the Data Protection Act 1998 aim to control?
What is the consequence for organizations that do not comply with the data protection principles?
What is the consequence for organizations that do not comply with the data protection principles?
Who must organizations appoint to oversee how personal data is processed?
Who must organizations appoint to oversee how personal data is processed?
What is one of the principles of the Data Protection Act mentioned in the text?
What is one of the principles of the Data Protection Act mentioned in the text?
Which legislation protects the property rights of individuals and organizations that create original material?
Which legislation protects the property rights of individuals and organizations that create original material?
What does the Computer Misuse Act 1990 primarily protect users against?
What does the Computer Misuse Act 1990 primarily protect users against?
Which act prohibits illegal copying or downloading and distribution of software without permission?
Which act prohibits illegal copying or downloading and distribution of software without permission?
What is one of the principles regarding how data should be held?
What is one of the principles regarding how data should be held?
What kind of material is protected under the Copyright Designs and Patents Act 1988?
What kind of material is protected under the Copyright Designs and Patents Act 1988?
Flashcards
Online trader required info?
Online trader required info?
Product descriptions, prices, delivery charges, payment methods, and return information.
Cancellation timeframe (physical)?
Cancellation timeframe (physical)?
Customers can cancel orders for physical products and get a full refund up to 14 days from receiving the products.
Cancellation timeframe (digital)?
Cancellation timeframe (digital)?
Customers are not entitled to cancel their order if they download digital content.
Aim of the Data Protection Act 1998?
Aim of the Data Protection Act 1998?
Signup and view all the flashcards
Consequence of non-compliance?
Consequence of non-compliance?
Signup and view all the flashcards
Required appointment for orgs?
Required appointment for orgs?
Signup and view all the flashcards
Data Protection Act principle?
Data Protection Act principle?
Signup and view all the flashcards
Copyright Designs and Patents Act 1988 protects?
Copyright Designs and Patents Act 1988 protects?
Signup and view all the flashcards
Computer Misuse Act 1990 protects against?
Computer Misuse Act 1990 protects against?
Signup and view all the flashcards
Act prohibiting illegal software copying?
Act prohibiting illegal software copying?
Signup and view all the flashcards
Data holding principle?
Data holding principle?
Signup and view all the flashcards
Material under the Copyright Act?
Material under the Copyright Act?
Signup and view all the flashcards
Study Notes
Consumer Contracts Regulations
- Online traders must provide customers with a full description of products, prices, delivery charges, and payment methods.
- Customers have the right to cancel an order and receive a full refund for physical products within 14 days of receipt.
- Customers are not entitled to cancel orders for digital content after download.
Data Protection Act 1998
- The act controls how personal data is used by organizations and protects individuals' rights.
- Organizations must employ a data controller to oversee personal data processing.
- The government's Information Commissioner enforces the act and informs the public about their rights.
- The 8 principles of the act are:
- Process data fairly and lawfully with consent.
- Use data for the specified purpose only.
- Ensure data is adequate and relevant for its intended purpose.
- Keep data accurate and up-to-date.
- Not keep data for longer than necessary.
- Process data in accordance with the data subject's rights.
- Hold data safely and securely.
- Not transfer data outside the EU without adequate protection.
- Organizations that fail to comply with the principles can be prosecuted.
Copyright Designs and Patents Act 1988
- The act protects individuals' and organizations' property rights for original ideas and material (intellectual property).
- This includes computer software and aims to prevent illegal copying, downloading, and distribution without permission.
Computer Misuse Act 1990
- The act protects users against unauthorized access to computer systems and deliberate hacking to plant viruses or install malicious software (e.g., spyware).
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.