Legislation relevant to DT
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Questions and Answers

What information are online traders required to provide customers with?

  • Product description, prices, delivery schedule, accepted payment methods, warranty details
  • Product description, prices, delivery charges, payment methods, return information (correct)
  • Product reviews, average rating, shipping options, payment security details, refund policy
  • Product size, color options, delivery times, payment security, return policy

    • Within what timeframe can a customer cancel an order for physical products and get a full refund?

  • Within 21 days of placing the order
  • Up to 30 days from the date of ordering the products
  • Within 7 days of placing the order
  • Up to 14 days from the date of receiving the products (correct)

    • What happens if a customer downloads digital content?

  • They can return the content for a full refund within 7 days
  • They can only request a partial refund
  • They have 30 days to change their mind
  • They are not entitled to cancel their order (correct)

    • What does the Data Protection Act 1998 aim to control?

    <p>How personal data is used by organizations</p> Signup and view all the answers

    What is the consequence for organizations that do not comply with the data protection principles?

    <p>They can be prosecuted</p> Signup and view all the answers

    Who must organizations appoint to oversee how personal data is processed?

    <p>Data controller</p> Signup and view all the answers

    What is one of the principles of the Data Protection Act mentioned in the text?

    <p>Data should be processed fairly and lawfully with the consent of the data subject</p> Signup and view all the answers

    Which legislation protects the property rights of individuals and organizations that create original material?

    <p>Copyright Designs and Patents Act 1988</p> Signup and view all the answers

    What does the Computer Misuse Act 1990 primarily protect users against?

    <p>Unauthorized access to computer systems</p> Signup and view all the answers

    Which act prohibits illegal copying or downloading and distribution of software without permission?

    <p>Copyright Designs and Patents Act 1988</p> Signup and view all the answers

    What is one of the principles regarding how data should be held?

    <p>Data must be held safely and securely</p> Signup and view all the answers

    What kind of material is protected under the Copyright Designs and Patents Act 1988?

    <p>'Intellectual property' based on original ideas</p> Signup and view all the answers

    Study Notes

    Consumer Contracts Regulations

    • Online traders must provide customers with a full description of products, prices, delivery charges, and payment methods.
    • Customers have the right to cancel an order and receive a full refund for physical products within 14 days of receipt.
    • Customers are not entitled to cancel orders for digital content after download.

    Data Protection Act 1998

    • The act controls how personal data is used by organizations and protects individuals' rights.
    • Organizations must employ a data controller to oversee personal data processing.
    • The government's Information Commissioner enforces the act and informs the public about their rights.
    • The 8 principles of the act are:
      • Process data fairly and lawfully with consent.
      • Use data for the specified purpose only.
      • Ensure data is adequate and relevant for its intended purpose.
      • Keep data accurate and up-to-date.
      • Not keep data for longer than necessary.
      • Process data in accordance with the data subject's rights.
      • Hold data safely and securely.
      • Not transfer data outside the EU without adequate protection.
    • Organizations that fail to comply with the principles can be prosecuted.
    • The act protects individuals' and organizations' property rights for original ideas and material (intellectual property).
    • This includes computer software and aims to prevent illegal copying, downloading, and distribution without permission.

    Computer Misuse Act 1990

    • The act protects users against unauthorized access to computer systems and deliberate hacking to plant viruses or install malicious software (e.g., spyware).

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    Description

    Learn about the rights of customers when shopping online, including the provision of product descriptions, prices, delivery charges, and return policies. Understand the right to cancel orders and receive full refunds within a specified time frame for physical products.

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