Consumer Behavior Overview
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Questions and Answers

What characterizes low involvement in consumer behavior?

  • Decisions are based on comprehensive analysis of alternatives
  • Consumers demonstrate high emotional engagement in their choices
  • Consumers engage in lengthy deliberation before acting
  • Decisions are made quickly without deep consideration (correct)
  • Which approach is NOT suggested to increase consumer involvement?

  • Provide minimal information to consumers (correct)
  • Maintain ongoing relationships with consumers
  • Create personalized products and services
  • Use celebrity endorsements
  • When consumers are in a state of high involvement, they are most likely to experience which of the following?

  • Indifference towards the product or service
  • Quick decision-making without reflection
  • An elated state of focus and flow (correct)
  • A lack of focus and distraction
  • Which of the following best describes the continuum of involvement?

    <p>Involvement can shift from low to high based on context</p> Signup and view all the answers

    What is a key aspect of learning as described in the content?

    <p>Learning involves acquiring knowledge through experience</p> Signup and view all the answers

    What aspect of stimuli is mainly responsible for their habituation when they require lengthy exposure to be processed?

    <p>Duration</p> Signup and view all the answers

    Which characteristic of stimuli typically makes them more noticeable according to Weber's Law?

    <p>Size</p> Signup and view all the answers

    What principle from gestalt psychology suggests that consumers perceive incomplete pictures as complete?

    <p>Closure</p> Signup and view all the answers

    How does the principle of similarity influence consumer perception?

    <p>It leads consumers to group similar objects together.</p> Signup and view all the answers

    Why do stimuli that are encountered frequently habituate more easily?

    <p>They become unimportant over time.</p> Signup and view all the answers

    What is a common tactic used by advertisers to attract attention using the principle of novelty?

    <p>Placing ads in unexpected locations.</p> Signup and view all the answers

    What role do symbols play in the interpretation of stimuli?

    <p>They help create shared interpretations.</p> Signup and view all the answers

    What is the main takeaway from the figure-ground principle in perception?

    <p>One part typically dominates while others recede.</p> Signup and view all the answers

    What is meant by the term 'sensory overload'?

    <p>A condition where individuals are exposed to more information than they can process.</p> Signup and view all the answers

    Which personal factor can influence a consumer's attention to stimuli?

    <p>Perceptual vigilance</p> Signup and view all the answers

    What does adaptation refer to in the context of consumer attention?

    <p>The degree to which consumers continue to notice a stimulus over time.</p> Signup and view all the answers

    Which of the following terms refers to when consumers block out unwanted stimuli?

    <p>Perceptual defence</p> Signup and view all the answers

    What role does location state play in attention?

    <p>It indicates the placement and availability of stimuli in the environment.</p> Signup and view all the answers

    How do consumers minimize sensory overload according to the concept of psychic economy?

    <p>By selectively focusing on chosen stimuli.</p> Signup and view all the answers

    What factor is NOT associated with adaptation according to the content?

    <p>Consumer's emotional investment</p> Signup and view all the answers

    What is the effect of multitasking on a consumer's attention?

    <p>It diminishes attention given to any single stimulus.</p> Signup and view all the answers

    What is described as a reliable and credible form of marketing that influences sales?

    <p>Word-of-mouth communication</p> Signup and view all the answers

    In the decision-making process, what is the first step that leads to the purchase?

    <p>Problem recognition</p> Signup and view all the answers

    What describes the phenomenon where an excess of choices can lead to drained psychological energy?

    <p>Consumer hyperchoice</p> Signup and view all the answers

    Which perspective involves careful integration of information to arrive at a decision?

    <p>Rational perspective</p> Signup and view all the answers

    What is the term for the search process where consumers gather information until the benefits exceed the costs?

    <p>Economics of information</p> Signup and view all the answers

    Which of the following steps is NOT part of the consumer purchase decision process?

    <p>Information evaluation</p> Signup and view all the answers

    What type of norms should be used to stimulate positive thoughts and humor without cognitive deliberation?

    <p>Injunctive norms</p> Signup and view all the answers

    How can consumers' differences in cognitive processing style impact their purchasing decisions?

    <p>They affect information gathering and decision-making.</p> Signup and view all the answers

    What does behavioural economics primarily focus on?

    <p>The psychological factors influencing economic decisions</p> Signup and view all the answers

    What is hyperopia in the context of consumer behavior?

    <p>Preparing excessively for the future at the cost of present enjoyment</p> Signup and view all the answers

    Which set includes alternatives that the consumer is aware of but does not consider buying?

    <p>Inept set</p> Signup and view all the answers

    What does loss aversion emphasize in consumer decision-making?

    <p>Losses are felt more intensely than equivalent gains</p> Signup and view all the answers

    Which of the following terms describes the alternatives a consumer is actively considering?

    <p>Consideration set</p> Signup and view all the answers

    What does product categorization help in terms of marketing?

    <p>Structuring beliefs and improving recall</p> Signup and view all the answers

    What is the relationship between consumer knowledge and external search effort?

    <p>An inverted-U relationship with moderate knowledge increasing search</p> Signup and view all the answers

    Evaluative criteria in product choice refers to what?

    <p>The dimensions used to judge competing options</p> Signup and view all the answers

    What does the substitution effect indicate about adding an item to a choice set?

    <p>It negatively impacts similar items more than dissimilar items.</p> Signup and view all the answers

    Which effect describes an increase in favorable perceptions of a superior item due to the introduction of a new, similar item?

    <p>Attraction effect</p> Signup and view all the answers

    What is primarily illustrated by the compromise effect in a choice set?

    <p>Items gain market share by being the middle option.</p> Signup and view all the answers

    What does the range effect enhance between a focal item and its competitor?

    <p>Similarity</p> Signup and view all the answers

    In the context of cultural systems, what does the ideology functional area primarily focus on?

    <p>Beliefs that form a common worldview.</p> Signup and view all the answers

    Which statement correctly characterizes subcultures within a larger culture?

    <p>They maintain unique cultural values while sharing larger ones.</p> Signup and view all the answers

    Which of the following best describes the ecological area of a cultural system?

    <p>It refers to how the culture adapts to its habitat and resources.</p> Signup and view all the answers

    What role does language play in consumer behavior regarding brands?

    <p>It helps consumers infer inferences based on the brand’s country-of-origin.</p> Signup and view all the answers

    Study Notes

    Consumer Behavior Summary

    • This document is a summary of consumer behavior from the Universidad Carlos III de Madrid.
    • It covers various topics, including the self, perception, market research, motivation, learning, memory, attitudes, emotions, social influence, decision making, and culture.
    • The document is organized into distinct sections (topics) with page numbers assigned for each.

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    Consumer Behavior Summary PDF

    Description

    This summary provides insights into consumer behavior as studied by Universidad Carlos III de Madrid. Key topics include self-perception, motivation, decision making, and the impact of culture on consumer choices. It serves as a comprehensive guide to understanding the factors influencing consumer actions.

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