Consumer Behavior Factors

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12 Questions

What influences consumer behavior, according to the text?

Cultural factors, social groups, and individual characteristics

What is the primary goal of operant conditioning?

To learn through consequences

Which type of conditioning involves associating two stimuli to elicit a response?

Classical Conditioning

What is the outcome of a behavior that leads to an unfavorable outcome in operant conditioning?

It's less likely to occur again

What is the term for the process of selecting, organizing, and interpreting information to create meaning?

Perception

What is the term for the drives that direct behavior toward a goal based on intensity, direction, and persistence?

Motivation

What is the primary focus of the Behaviorist Perspective in understanding consumer behavior?

External influences on behavior

What is the primary difference between compensatory and non-compensatory decision-making heuristics?

Compensatory heuristics consider multiple criteria, while non-compensatory heuristics focus on a single criterion

According to the Elaboration Likelihood Model (ELM), what happens when people are highly motivated and able to process information?

They engage in central processing, carefully analyzing messages

What is the primary influence on behavior according to the Theory of Planned Behavior?

Attitude, subjective norms, and perceived behavioral control

What is the primary goal of the Evaluation of Alternatives stage in the Buying Decision Process?

To assess attributes and beliefs about brands

What is the primary purpose of the Multi-Perspective Approach in understanding consumer behavior?

To combine perspectives for a nuanced understanding of consumer behavior

This quiz covers the factors that influence consumer behavior, including cultural, social, and individual characteristics, as well as psychological processes such as motivation and perception. Understand how these factors shape consumer decision-making and behavior. Learn about the role of culture, social groups, and personal characteristics in driving consumer choices.

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