Consumer Behavior External Search Types
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Questions and Answers

Which factor is associated with consumers who are more likely to acquire and process information in more complex ways?

  • Positive affect
  • Negative affect
  • High basic cognitive abilities (correct)
  • Low basic cognitive abilities

What does the text suggest about consumers with little or no knowledge?

  • They are less likely to acquire information. (correct)
  • They don't search for information.
  • They are more likely to acquire information.
  • They process information efficiently.

Which type of affect leads to less efficient processing of information?

  • Positive affect
  • No affect
  • Neutral affect
  • Negative affect (correct)

What is a common misconception regarding expert consumers' information search behavior?

<p>Experts spend more time searching for information. (D)</p> Signup and view all the answers

What is a consistent pattern discovered by researchers regarding consumers' information search behavior?

<p>Consumers who search more have the opportunity to process information. (A)</p> Signup and view all the answers

How does positive affect influence the processing of information according to research?

<p>It leads to less effortful judgments. (D)</p> Signup and view all the answers

What is the main reason why consumers crave variety according to the text?

<p>To experience satisfaction and overcome boredom (A)</p> Signup and view all the answers

What distinguishes impulse buying from other types of purchases?

<p>A strong or overpowering need to purchase the item right away (A)</p> Signup and view all the answers

In the consumer decision process, what typically initiates the process according to the text?

<p>Problem recognition (C)</p> Signup and view all the answers

How does the text define the 'ideal state' in consumer decision-making?

<p>Simple expectations based on past experiences about product consumption (C)</p> Signup and view all the answers

What influences our perception of the 'actual state' according to the text?

<p>Physical factors like running out of a product or product malfunction (A)</p> Signup and view all the answers

What is involved in almost all decision-making processes according to the text?

<p>Memory processing (D)</p> Signup and view all the answers

What is the primary difference between internal search and external search?

<p>Internal search involves recall of experiences, while external search involves looking for missing information. (B)</p> Signup and view all the answers

What characterizes ongoing search compared to prepurchase search?

<p>Ongoing search happens regularly regardless of purchase decisions, while prepurchase search aids in specific acquisition decisions. (A)</p> Signup and view all the answers

How can information overload impact consumer decision quality?

<p>It can lead to a decline in decision quality. (A)</p> Signup and view all the answers

What do website developers aim to achieve through stimulation on websites?

<p>Simulate the retail experience and product trials (A)</p> Signup and view all the answers

How do online communities contribute to consumer information search?

<p>By allowing people to share ideas related to a product or service (C)</p> Signup and view all the answers

Why are vivid experiences more likely to be recalled during internal search?

<p>Vivid experiences are more impactful and easier to remember (C)</p> Signup and view all the answers

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