Consumer Behavior Chapter 9: Social Class
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Questions and Answers

What is the definition of social class?

  • An organization for economic support
  • People having the same social, educational, or economic status (correct)
  • A system where individuals rank each other socially
  • A group of people with differing social statuses
  • What does social stratification refer to?

    Ranking of individuals into higher and lower social positions.

    Social classes are __________, being based on numerous components.

    multidimensional

    What are the three main groupings of Americans acknowledged in modern views of social class?

    <p>Upper, middle, and lower classes.</p> Signup and view all the answers

    Which method of categorizing social class involves individuals ranking themselves?

    <p>Subjective method</p> Signup and view all the answers

    What is a key motivation of middle Americans?

    <p>Respectability and striving.</p> Signup and view all the answers

    Lower Americans are typically unskilled workers and are referred to as disadvantaged.

    <p>True</p> Signup and view all the answers

    What primarily influences the consumer behavior of the working class?

    <p>Basic security needs.</p> Signup and view all the answers

    Match the following socioeconomic classes with their characteristics:

    <p>Upper Americans = Value quality merchandise and prestige brands Lower Americans = Generally disadvantaged and unskilled workers Middle Americans = Desire respectability and striving Working Class = Focus on family ties and immediate gratification</p> Signup and view all the answers

    What describes affluent Americans?

    <p>Consumers with high discretionary income</p> Signup and view all the answers

    What is geodemography?

    <p>A hybrid segmentation method that links demographic information to geographic locations.</p> Signup and view all the answers

    Study Notes

    Social Class Concepts

    • Social Class: Group of people sharing similar social, educational, or economic status.
    • Social Stratification: Ranking of people into higher and lower social positions, creating a hierarchy of respect and prestige.

    Characteristics of Social Class

    • Exhibits Status: Rank is perceived by others, contributing to social reputation.
    • Multidimensional Nature: Based on income, occupation, education, and housing characteristics.
    • Homogeneity: Members share similar attitudes and behavior patterns within a class.

    Methods to Categorize and Measure Social Class

    • Subjective Method: Individuals rank themselves, often leading to inflated middle-class representation.
    • Reputational Method: Community members rank one another based on social status.
    • Objective Method: Uses measurable factors to rank individuals, such as SES, revealing a six-class system.

    Problems in Social Class Determination

    • Rankings can overlook inconsistencies in status dimensions (e.g., high income, low education).
    • Assumes stability of social class, ignoring mobility effects.
    • Only considers the categorized social class, neglecting influences from other classes.
    • Often uses male wage earners as a family’s class indicator, ignoring contributions from women.

    Upper Americans

    • Upper-Upper Class: Locally prominent families focused on heritage, community responsibility, and gracious living.
    • Lower-Upper Class: Nouveau riche, executive elite or founders of businesses, desiring high social status through visible wealth.
    • Upper-Middle Class: College-educated professionals aiming for success, enjoying cultural and civic activities.

    Affluent Americans

    • Defined by high discretionary income divided into three types:
      • Mass Affluent: Households earning $75,000-$149,999.
      • Highly Affluent: Households earning $150,000-$249,999.
      • Super Affluent: Households earning $250,000 or more.

    Middle Americans

    • Composed of non-managerial workers and small-business owners.
    • Motivated by respectability and striving for social acceptance through home and community status.

    Working Class

    • Largest class comprising skilled and semiskilled workers.
    • Focused on immediate gratification and stable relationships, often living to enjoy the present rather than save.

    Lower Americans

    • Generally disadvantaged, divided into:
      • Upper-Lower Class: Working poor with low education and unstable employment.
      • Lower-Lower Class: Below poverty line, often engaging in illegal activities or relying on welfare.

    Consumer Behavior Insights

    • Upper-Uppers: Conservative spending, often valuing experiences over goods, with possessions passed down.
    • Lower-Uppers: Engaged in conspicuous consumption to demonstrate wealth and status.
    • Upper-Middles: Make significant purchases to reflect success, often prioritizing experiences over material possessions.
    • Middle Class: Purchase decisions focus on social acceptability and aesthetic appeal, avoiding extremes in luxury.
    • Working Class: Driven by security needs and immediate satisfaction, with limited service-oriented spending.
    • Lower Class: Compensatory consumption patterns, often with impulse buying tendencies due to lower education.

    Shopping Behavior

    • Consumers tend to shop in stores that match their perceived social class, avoiding places where they feel out of place.

    Geodemography

    • A segmentation method associating demographic data with geographical units to reveal lifestyle patterns affecting consumption.

    Nielsen PRIZM

    • A leading geodemographic segmentation tool utilizing education, affluence, family life cycle, urbanization, race, and mobility to classify consumer behavior.

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    Description

    This quiz covers key concepts related to social class as outlined in Chapter 9 of Consumer Behavior. It includes definitions and important characteristics of social classification and stratification. Test your understanding of how social class impacts consumer behavior.

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