Fabriq - Une vente transparente et consultative

• Comprendre le client (Understanding the Customer): Before proposing Fabriq, take time to understand the customer's needs, concerns, and priorities through active listening and open-ended questions.
• Building a Trusting Relationship: Establish a climate of trust by being empathetic, authentic, and genuinely interested in the customer's needs.
• Asking Relevant Questions: Pose questions to deepen understanding of the customer's challenges, helping to identify specific challenges and goals.
• Active Listening: Listen attentively to the customer, paying attention to verbal and nonverbal cues for better comprehension.
• Analyzing Needs: Once sufficient information is gathered, analyze the customer's needs and identify where Fabriq can offer real value.
• Customizing Fabriq Demonstration: Offer personalized use cases based on the customer's specific needs, emphasizing benefits and results.
• Educating the Customer: Share useful and relevant information about Fabriq, its features, and benefits, and show how it addresses the customer's needs.
• Handling Objections: Address customer objections transparently, emphasizing the advantages of Fabriq.
• Engaging Stakeholders: Involve internal stakeholders in the sales process if necessary, ensuring alignment on the Fabriq solution.
• Being Patient: Consultative selling may take longer; stay patient and maintain a strong relationship throughout the process.
• Follow-Up and Retention: After the sale, stay in touch with the customer, monitor their experience, and address future needs to foster retention and referrals.
• Fabriq Consultative Sales: Our Sales Funnel: Comprehensive methodology of sales process focused on helping master the sales cycle, ensuring nothing is forgotten, resolving issues, and mastering consultative selling.
• Navette Document: Sales process based on a "navette document" shared transparently with clients and internally for information exchange.
• Sales Cycle Mastery: Helps master the duration of the sales cycle, provides a comprehensive approach, and assists in handling difficult situations and misunderstandings.
• Transparent Information Exchange: Navette document is shared with clients and helps exchange information internally between BDR, AE/KAE, and AM.

Test your knowledge of consultative sales approach by taking this quiz. Evaluate your understanding of being an advisor to clients, understanding their needs, and presenting tailored solutions to increase successful sales and customer loyalty.