Podcast
Questions and Answers
What is the main goal of Total Quality Management (TQM)?
What is the main goal of Total Quality Management (TQM)?
- To minimize costs and maximize profits for the company
- To implement strict rules and regulations for employees
- To ignore customer feedback and focus on internal processes
- To achieve the highest level of customer satisfaction through consistent quality delivery of products and services (correct)
How is Total Quality Management (TQM) described in the Project Management Body of Knowledge (PMBOK)?
How is Total Quality Management (TQM) described in the Project Management Body of Knowledge (PMBOK)?
- A management approach that disregards customer feedback
- A project management technique or strategy to embed quality awareness in all project phases (correct)
- An approach that focuses only on maximizing profits for the company
- A set of strict rules and regulations to control project activities
How is TQM perceived by some key players from other industries?
How is TQM perceived by some key players from other industries?
- Minimal involvement, sporadic improvement, lack of data and understanding
- No involvement, no improvement, no data and understanding
- Total involvement, continuous improvement, justified data, great knowledge/understanding (correct)
- Partial involvement, inconsistent improvement, limited data and understanding
What is the significance of product quality in the manufacturing industry?
What is the significance of product quality in the manufacturing industry?
What is the aim of Quality Assurance (QA) as part of Total Quality Management (TQM)?
What is the aim of Quality Assurance (QA) as part of Total Quality Management (TQM)?
What is one of the key principles of Quality Assurance (QA) as part of Total Quality Management (TQM)?
What is one of the key principles of Quality Assurance (QA) as part of Total Quality Management (TQM)?
What emphasizes on 3 aspects including overall control, performance & integrity, competence, and soft elements?
What emphasizes on 3 aspects including overall control, performance & integrity, competence, and soft elements?
What is the process or set of processes used to measure and assure the quality of a product?
What is the process or set of processes used to measure and assure the quality of a product?
Which company aims to create homes and communities that improve with time and last for generations?
Which company aims to create homes and communities that improve with time and last for generations?
What is part of the TQM practice and is used to verify that deliverables are created?
What is part of the TQM practice and is used to verify that deliverables are created?
"Fit for purpose" and "Right first time" are two key principles associated with:
"Fit for purpose" and "Right first time" are two key principles associated with:
What emphasizes on competence, such as knowledge, skills, experience, and soft elements like personnel and team spirit?
What emphasizes on competence, such as knowledge, skills, experience, and soft elements like personnel and team spirit?
"Quality Control (QC) emphasizes on 3 aspects: Overall control, performance & integrity; Competence; Soft elements". This statement represents:
"Quality Control (QC) emphasizes on 3 aspects: Overall control, performance & integrity; Competence; Soft elements". This statement represents:
"QA is the process or set of processes used to measure and assure the quality of a product". This statement refers to which aspect?
"QA is the process or set of processes used to measure and assure the quality of a product". This statement refers to which aspect?
