Podcast
Questions and Answers
In which situation is the Competing conflict-handling mode most appropriate?
In which situation is the Competing conflict-handling mode most appropriate?
- In an emergency (correct)
- On important and vital issues
- When collaboration or competition is unsuccessful
- To let people cool down
When is the Collaborating conflict-handling mode suitable?
When is the Collaborating conflict-handling mode suitable?
- To minimize the loss
- When your objective is to learn (correct)
- In an emergency
- When issues are more important to others than to you
What is an appropriate situation for using the Avoiding conflict-handling mode?
What is an appropriate situation for using the Avoiding conflict-handling mode?
- When available information is not enough to take an immediate decision (correct)
- In an emergency
- On important and vital issues
- To dominate
When is the Compromising conflict-handling mode most suitable?
When is the Compromising conflict-handling mode most suitable?
What is an appropriate situation for using the Accommodating conflict-handling mode?
What is an appropriate situation for using the Accommodating conflict-handling mode?
Which conflict resolution mode is suitable when harmony and stability are important?
Which conflict resolution mode is suitable when harmony and stability are important?
What are examples of other strategies for conflict resolution mentioned in the text?
What are examples of other strategies for conflict resolution mentioned in the text?
What is the conclusion drawn about conflicts in the workplace?
What is the conclusion drawn about conflicts in the workplace?
What is the hallmark of an effective leader according to the text?
What is the hallmark of an effective leader according to the text?
What is the suggested approach towards conflict for effective leaders and managers?
What is the suggested approach towards conflict for effective leaders and managers?
What is the ultimate aim of conflict resolution within organizations?
What is the ultimate aim of conflict resolution within organizations?
What percentage of conflicts is attributed to wrong tone of voice?
What percentage of conflicts is attributed to wrong tone of voice?
What is the Thomas-Kilmann Model related to?
What is the Thomas-Kilmann Model related to?
Why is some degree of conflict management and resolution required within organizations?
Why is some degree of conflict management and resolution required within organizations?
What are the two major dimensions around which conflict-handling styles revolve?
What are the two major dimensions around which conflict-handling styles revolve?
What is the percentage of conflicts attributed to difference in opinion according to the text?
What is the percentage of conflicts attributed to difference in opinion according to the text?
What is the consequence of a 'death spiral' within an organization according to the text?
What is the consequence of a 'death spiral' within an organization according to the text?
What is the aim of resolving a conflict according to the text?
What is the aim of resolving a conflict according to the text?
What is the percentage of conflicts attributed to wrong tone of voice according to Vea Mariz?
What is the percentage of conflicts attributed to wrong tone of voice according to Vea Mariz?
What is the percentage of conflicts that cannot be fully resolved within organizations?
What is the percentage of conflicts that cannot be fully resolved within organizations?
