Conflict Resolution Strategies

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Questions and Answers

Which of the following best describes work conflict?

  • A friendly disagreement between coworkers
  • A discussion between two or more people with opposing views on a topic (correct)
  • A situation where everyone agrees on a topic
  • A negotiation process to reach a compromise

What is the main characteristic of work conflict?

  • A situation where everyone agrees
  • A situation where no one has an opinion
  • A situation where people have similar views
  • A situation where people have different views (correct)

How can work conflict be defined?

  • A disagreement between two or more people with opposing views on a topic (correct)
  • A situation where everyone agrees on a topic
  • A situation where coworkers have similar opinions
  • A situation where coworkers always get along

Which of the following best defines work etiquette?

<p>The ways we interact with one another and behave in the workplace (D)</p> Signup and view all the answers

Why is work etiquette important?

<p>To maintain a positive work environment (D)</p> Signup and view all the answers

What does work etiquette encompass?

<p>The way we communicate with others (D)</p> Signup and view all the answers

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